I.T. Trade Services Ltd

Seller reviews, items and info

Approved seller with 4.1/5 Stars ratingTrusted on Back Market for 4 years

Overall rating

39 verified reviews

Rating details

  • Battery

    3.9/5

  • Lens & Camera

    4.4/5

  • Shipping

    4.5/5

  • Accessories

    4.4/5

  • Packaging

    4.4/5

  • Overall performance

    4.2/5

  • Appearance

    4.2/5

Reviews

  • Lorraine T.

    Verified purchase

    Reviewed 09/02/2026, United Kingdom.

    Came exactly as advertised in excellent condition, it truly feels like a completely new iPad. I was a bit hesitant at first, but thanks to other reviews I bought one and couldn't be any happier. The iPad functions very well and hasn't had any issues. I am very happy with my purchase and will probably order be back to order again from Back Market for another product.

    iPad 9.7" (2018) 6th gen 128 GB - Wi-Fi - Space Gray

    Condition

    Excellent

    Purchased

    28/01/2026

  • Harry G.

    Verified purchase

    Reviewed 11/01/2026, United Kingdom.

    Delivery was good. Device was in excellent condition and the price was good. I’ve given 5 stars because of the quality but the customer service on behalf of the seller could be improved. The device arrived and switched on but unfortunately there was no password supplied to get into the device. No instructions were inside the box and I think a welcome note with a password or instructions how to get the password should have been included. After several tries with the usual standard passwords and being locked out 4 times, I finally found a way to reset the device and reload the software. Despite that, I think the device and the quality of refurbishment deserved a 5

    MacBook Air 13-inch (2020) - Apple M1 8-core and 8-core GPU - 16GB RAM - SSD 1000GB - Standard display - QWERTY - English

    Condition

    Excellent

    Purchased

    01/01/2026

  • Avash S.

    Verified purchase

    Reviewed 28/12/2025, United Kingdom.

    Wow, amazing MacBook Pro for 1/4 price.. very impressive

    MacBook Pro Retina 16-inch (2019) - Core i7 - 16GB SSD 512 QWERTY - English

    Condition

    Excellent

    Purchased

    18/12/2025

  • Steve A.

    Verified purchase

    Reviewed 11/03/2026, United Kingdom.

    Device purchased for elderly relative. Arrived well packaged and in the condition described (excellent). Only critique is the supplied mouse which is less than excellent in quality. Not a significant issue though.

    iMac 21" (2017) Core i5 - 1 To SSD - 8 GB QWERTY - English

    Condition

    Excellent

    Purchased

    26/02/2026

  • John P.

    Verified purchase

    Reviewed 29/12/2025, United Kingdom.

    The iMac delivered was actually a 27” screen which although fabulous is huge for my little office .. I actually wanted a 21.5 & SSD & 2019 model, Jury’s still out ..

    iMac 21" (2017) Core i5 - 1 To SSD - 8 GB QWERTY - English

    Condition

    Excellent

    Purchased

    18/12/2025

  • Alice T.

    Verified purchase

    Reviewed 02/02/2026, United Kingdom.

    Unfortunately despite ordering a MacBook Air in excellent condition, it was delivered with a faulty battery that hadn't been serviced so an error message kept popping up, the machine repeatedly crashed during set-up and it couldn't be charged. It was also not the colour I had ordered so I think I was perhaps sent the wrong one. I would be very nervous of purchasing another high-value item from BackMarket and am still awaiting my refund from the seller.

    MacBook Air 13-inch (2020) - Apple M1 8-core and 8-core GPU - 16GB RAM - SSD 1000GB - Standard display - QWERTY - English

    Condition

    Excellent

    Purchased

    21/01/2026

  • Michael B.

    Verified purchase

    Reviewed 01/04/2026, United Kingdom.

    Ordered 2 x ipads, only one delivered. Currently being asked to provide passport / drivers licence / ID details and proof of address to "investigate" my case. i just wanted to order an iPad, im not applying for a mortgage. absolute shambles of a company.

    iPad 9.7" (2018) 6th gen 32 GB - Wi-Fi - Space Gray

    Condition

    Excellent

    Purchased

    30/03/2026

  • Frank G.

    Verified purchase

    Reviewed 27/04/2026, United Kingdom.

    No problems whatsoever.All brilliant.

    iPad 9.7" (2017) 5th gen 32 GB - Wi-Fi + 4G - Space Gray

    Condition

    Excellent

    Purchased

    11/04/2026

  • Tom T.

    Verified purchase

    Reviewed 31/03/2026, United Kingdom.

    Good condition

    iPad 9.7" (2018) 6th gen 32 GB - Wi-Fi - Gold

    Condition

    Excellent

    Purchased

    28/03/2026

  • Christian R.

    Verified purchase

    Reviewed 29/04/2026, United Kingdom.

    Like brand new as described, very happy.

    iPad 9.7" (2017) 5th gen 32 GB - Wi-Fi - Space Gray

    Condition

    Excellent

    Purchased

    16/04/2026

11 products