Seller reviews, items and info

Approved seller with 4.2/5 Stars ratingTrusted on Back Market for

Overall rating

839 verified reviews

Rating details

  • Battery

    3.9/5

  • Shipping

    4.6/5

  • Lens & Camera

    4.5/5

  • Accessories

    4.1/5

  • Packaging

    4.3/5

  • Overall performance

    4.2/5

  • Appearance

    4.3/5

Reviews

  • Montserrat Z.

    Verified purchase

    Reviewed 15/02/2026, Spain.

    I am very happy to have purchased this device. It has a very large capacity for applications, documentation, photos and videos. The camera has a super sharp image. It is just as it says in the description on the website. It is a good buy. I recommend it.

    Translated from Spanish

    Galaxy Z Fold5 256GB - Negro - Libre

    Condition

    Fair

    Purchased

    02/02/2026

  • Xavi C.

    Verified purchase

    Reviewed 20/07/2026, Spain.

    I had already bought another refurbished iPhone and it was a surprise. With this one, much better than I imagined; if they told me it was new, I'd believe it!!! And the customer service, a 10! I will definitely repeat.

    Translated from Spanish

    iPhone 15 Pro 256GB - Titanio Azul - Libre

    Condition

    Premium

    Purchased

    10/07/2026

  • Dominique A.

    Verified purchase

    Reviewed 12/04/2026, France.

    Very happy with my purchase. There were no nasty surprises when I picked it up. And Samsung quality at a low price is magic. You're helping to reduce the carbon footprint with your recondicionnés and we're happy to be moving in the right direction with you.

    Translated from French

    Galaxy S20+ 128 Go - Noir - Débloqué

    Condition

    Good

    Purchased

    26/03/2026

  • Paul B.

    Verified purchase

    Reviewed 09/11/2025, Ireland.

    I'm astonished! I could never have afforded this phone at the new price and so found myself looking at the used/refurbished option. Once in that position, I obviously went for the best I could afford, which was the "excellent" condition. The description for "excellent" leads you to believe that it will have some kind of marks from use on the frame and screen. I didn't find this to be the case at all. It arrived in perfect condition, absolutely unmarked. In fact, if you'd told me it was brand new, I could easily have believed you. There was, of course, the usual guff you have to go through when setting up a "new" phone but now that it's done, it's great. It's a gorgeous phone and it works perfectly. I'm a couple of weeks in now and the battery life is great so far. It also operates nice and fast. No lagging here at all. Big thanks to the seller and also to Backmarket. I would definitely recommend both and would also use both again in the future.

    Sony Xperia 1 II 256GB - Black - Unlocked

    Condition

    Excellent

    Purchased

    23/10/2025

  • Hendrik H.

    Verified purchase

    Reviewed 24/05/2026, Germany.

    Condition like new, already the fourth device bought here, all happy with the devices! The display without problems no scratches nothing ! Housing also without defects without scratches nothing ! Battery like new, we are super satisfied!

    Translated from German

    iPhone 13 Pro 128GB - Gold - Ohne Vertrag

    Condition

    Excellent

    Purchased

    08/05/2026

  • Ivan I.

    Verified purchase

    Reviewed 03/04/2026, Italy.

    The device arrived as described, in excellent condition, without the slightest scratch, it really looks like it's new, everything perfect, very fast shipping, arrived in one working day. Excellent customer service, courteous and helpful with every request. I highly recommend Back Market, and will definitely use it again to order other devices.

    Translated from Italian

    Galaxy Tab S10 Ultra 1000GB - Grigio - WiFi

    Condition

    Excellent

    Purchased

    27/03/2026

  • Lhotte F.

    Verified purchase

    Reviewed 16/07/2026, France.

    I am very happy with my purchase. I hesitated between a Samsung S and an iPhone at first, and finally I'm getting used to it. I chose the premium option. For now, everything is perfect. I would have liked to have the charging cable head included, my daughter gave me one.

    Translated from French

    iPhone 13 Pro Max 128 Go - Bleu Alpin - Débloqué

    Condition

    Good

    Purchased

    06/07/2026

  • Nelson M.

    Verified purchase

    Reviewed 15/06/2025, Portugal.

    I ordered a 512gb S22 Ultra and it came faultless, almost as good as new. I was afraid of the battery but I was surprised. I recommend it and I'm a fan of the Black market. So far nothing to report.

    Translated from Portuguese

    Galaxy S22 Ultra 5G 512GB - Cinzento - Desbloqueado

    Condition

    Fair

    Purchased

    11/06/2025

  • Leonardo G.

    Verified purchase

    Reviewed 05/12/2024, Italy.

    This is the second time I have bought from Back Market and the second time I have been truly satisfied. This time I bought iPhone 15 pro 256 GB in "excellent" condition, and apart from two microscopic scratches on the side practically invisible everything else is perfect: 100% battery with 27 cycles, everything working perfectly.

    Translated from Italian

    iPhone 15 Pro 256GB - Titanio Blu

    Condition

    Good

    Purchased

    03/12/2024

  • Nádia S.

    Verified purchase

    Reviewed 08/02/2025, Portugal.

    I wanted an iPhone 15 pro at the best price and I think I've made the best possible choice! It was my first purchase and the phone came with minimal signs of use and I feel like I have a brand new phone (I chose the "good" condition). I LOVE my purchase and highly recommend it!!!!

    Translated from Portuguese

    iPhone 15 Pro 256GB - Titânio Branco - Desbloqueado

    Condition

    Good

    Purchased

    09/01/2025

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