Seller reviews, items and info

Approved seller with 4.2/5 Stars ratingTrusted on Back Market for

Overall rating

595 verified reviews

Rating details

  • Shipping

    4.5/5

  • Packaging

    4.4/5

  • Overall performance

    4/5

  • Appearance

    4.2/5

Reviews

  • Christian J.

    Verified purchase

    Reviewed 01/08/2026, France.

    I am very satisfied, good product!! But I need to find a way to install my printer because it doesn't have Wi-Fi or Bluetooth. I recommend it, nothing to report.

    Translated from French


    Condition

    Excellent

    Purchased

    21/07/2026

  • Aguileragalanfamily A.

    Verified purchase

    Reviewed 15/03/2026, Spain.

    The device works well, although it does not have Bluetooth and WiFi. Something that for a device of this level, I would expect it to have.

    Translated from Spanish


    Condition

    Excellent

    Purchased

    19/02/2026

  • Victor P.

    Verified purchase

    Reviewed 27/08/2026, Spain.

    It looks good overall. I'm a bit disappointed that the SSD wasn't an NVMe M.2, but rather a medium-quality SATA. Otherwise, it seems like a quality piece of equipment in good condition, perfect for my homelab project.

    Translated from Spanish


    Condition

    Excellent

    Purchased

    13/08/2026

  • Hubert L.

    Verified purchase

    Reviewed 11/05/2026, France.

    The computer seems to be in excellent condition and has so far caused no problems apart from the fact that the edition of Windows that appears in the settings is Windows 11 IoT Enterprise and I preferred to install a new version to make a clean start. I tried a trial IoT version downloaded from Microsoft but it remained as a trial version, I don't know why. The key written into the computer indicated a Windows 10 product. I eventually upgraded to Windows 11 Pro which, oddly enough, activated automatically.

    Translated from French


    Condition

    Excellent

    Purchased

    28/04/2026

  • Fernando G.

    Verified purchase

    Reviewed 14/09/2025, Spain.

    It's smaller than I expected but it works well and so far I haven't had any problems. It is practically new and as I say it works well.

    Translated from Spanish


    Condition

    Good

    Purchased

    28/08/2025

  • Ismael C.

    Verified purchase

    Reviewed 17/07/2026, Spain.

    I ordered the laptop and when it arrived, the battery wasn't working; it only worked when plugged into the mains (I can't understand why they don't check the equipment before sending it, especially for a refurbished service). They offered me an express return, brought me another one, and that one works fine so far. The one that doesn't work I have to take to a DHL collection point. If it's their fault for sending me an uninspected, non-functional device, I don't understand why I have to travel. I had to drive over 50 km to return the computer. First, I went to a DHL collection point, and it turned out they don't accept express returns there, so I had to go to another one. If I shop online, it's because I don't want to/can't waste time going physically to a store, and because of poor management, I ended up having to travel to return a product that, I insist, didn't work because they hadn't checked it before sending it. So, in summary, the second computer they sent me is fine, but the return should have been picked up from my home.

    Translated from Spanish


    Condition

    Good

    Purchased

    08/07/2026

  • Richard B.

    Verified purchase

    Reviewed 01/04/2026, France.

    Thank you for the transaction. Perhaps it would have been better at the beginning of the exchanges if they had been in French....... Thanks again.

    Translated from French


    Condition

    Excellent

    Purchased

    18/03/2026

  • Alberto V.

    Verified purchase

    Reviewed 05/02/2026, Spain.

    Excellent product at a good price and in ideal condition for use as a workstation with 32 GB of memory and two M.2 SSDs (256 GB + 1 TB). So far it works properly and I do not rule out buying more in the future. Highly recommended.

    Translated from Spanish


    Condition

    Excellent

    Purchased

    20/01/2026

  • Juan P.

    Verified purchase

    Reviewed 17/02/2025, Spain.

    The quality of HP's Elitebook range is very high in terms of design and performance. This particular device I bought is very powerful overall and very well priced for the features it offers. The finish corresponds to "Very good" according to BackMarket as it has some small scratches without too much importance. The package arrived in 3 days in perfect condition. So far, I am very satisfied with my purchase.

    Translated from Spanish


    Condition

    Good

    Purchased

    30/01/2025

  • Ventura T.

    Verified purchase

    Reviewed 27/08/2025, Spain.

    Simply fantastic. Packaged with great care. The laptop has only a couple of visible marks on the base but is otherwise perfect. Quite a long cable (from HP) and with Windows 11 installed, which was a more than pleasant surprise. Keyboard in perfect condition and the equipment usable from minute 1. Thank you for this special way of selling and making us users consider ourselves part of the process and not predictable cattle. We are delighted and I assure you that we will buy from you again!

    Translated from Spanish


    Condition

    Good

    Purchased

    20/08/2025

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