Seller reviews, items and info

Approved seller with 4/5 Stars ratingTrusted on Back Market for

Overall rating

1,847 verified reviews

Rating details

  • Battery

    4/5

  • Shipping

    4.4/5

  • Lens & Camera

    4.3/5

  • Accessories

    4/5

  • Packaging

    4.1/5

  • Overall performance

    4/5

  • Appearance

    4.2/5

Reviews

  • Chiara P.

    Verified purchase

    Reviewed 21/07/2025, Germany.

    i am really very satisfied. i ordered the ipad pro 12.9 inch and it meets my expectations exactly. It arrived in perfect condition. a charging cable was also included. i can recommend the purchase to anyone:)

    Translated from German


    Condition

    Excellent

    Purchased

    05/07/2025

  • José antonio L.

    Verified purchase

    Reviewed 07/04/2024, Spain.

    Back Market has done it again. This is my third order in just over a year (two iPhones and an Apple Watch ultra) and I couldn't be more satisfied. The product is absolutely brand new, excellent is an understatement. My only regret is the amount of money I have wasted all these years buying new products.

    Translated from Spanish


    Condition

    Excellent

    Purchased

    31/03/2024

  • Paco F.

    Verified purchase

    Reviewed 01/01/2024, Spain.

    My first purchase with a reconditioned and very happy, it works very well. It has exceeded my expectations and you have earned my trust. I will buy again when I need it. Thank you for your work.

    Translated from Spanish


    Condition

    Excellent

    Purchased

    15/12/2023

  • Martin T.

    Verified purchase

    Reviewed 03/11/2025, Austria.

    "Excellent condition", well packaged, delivered (very) quickly and all at a great price! Actually a smooth 5* ...but 3x Android OS or firmware upgrade in a row until you can really put it into operation is quite a lot and would actually have given a 1/2* deduction... which I have now rounded up again ;) Gladly again!

    Translated from German


    Condition

    Excellent

    Purchased

    21/10/2025

  • Maëlle modestie firmine J.

    Verified purchase

    Reviewed 09/12/2024, France.

    Hi, I'm really happy with my order. Thanks again and very kind of you.

    Translated from French


    Condition

    Good

    Purchased

    05/12/2024

  • Marco R.

    Verified purchase

    Reviewed 07/02/2024, Germany.

    After an iPad 3 months ago, an iPhone 12 Pro 2 months ago and now an Apple Watch 8th generation. All 3 devices ordered in excellent condition. The Apple Watch arrived within 40 hours of ordering. New wristband, new charging cable. Top! But now to the watch: no signs of use, looks like new. A real stunner. I would order from Back Market again and again and can recommend this shop to anyone without reservation. It's good for the environment and the devices are as good as described. Communication is super competent and friendly.

    Translated from German


    Condition

    Excellent

    Purchased

    04/02/2024

  • Audrey C.

    Verified purchase

    Reviewed 08/12/2024, France.

    Hello, the product complies, however I had to use a VOUCHER for this purchase because the phone purchased in January 2024 and under warranty was not repairable. PROBLEM: the pat voucher payment method was not possible. I emailed backmarket-eu@bolttech.eu to find out if they had a solution, and they told me that I had to check with you. The voucher was for 121.58 euros: INSURANCE_1280713_51c37efbeded19af. REF : BMFR - CLBAM354941. What should I do? Can you refund me? Thank you

    Translated from French


    Condition

    Good

    Purchased

    27/11/2024

  • Magda K.

    Verified purchase

    Reviewed 23/11/2025, Netherlands.

    Great device, I had a similar phone before. So I am very happy with a new version.

    Translated from Dutch


    Condition

    Excellent

    Purchased

    11/11/2025

  • Tina H.

    Verified purchase

    Reviewed 15/04/2024, Germany.

    I had to return an absolutely great iPhone because it was too big for my mum. Completely uncomplicated and quick and clear return. I am delighted! I can only recommend Back Market. If only other providers were as uncomplicated and self-explanatory. I couldn't really judge the camera and battery as I hadn't used them.

    Translated from German


    Condition

    Excellent

    Purchased

    01/04/2024

  • Nicolas martin L.

    Verified purchase

    Reviewed 29/03/2024, Spain.

    Good morning and sorry for the delay, I just wanted to test the iphone for a few weeks to see how it performed. So far so good! It was a gift and I haven't received any complaints 😀 I'll keep it in mind for future purchases. Will keep this in mind for future purchases. Good Easter Thank you very much.

    Translated from Spanish


    Condition

    Excellent

    Purchased

    26/02/2024

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