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Seller reviews, items and info

Approved seller with 4.4/5 Stars ratingTrusted on Back Market for 1 year

Overall rating

3,332 verified reviews

Rating details

  • Battery

    4.2/5

  • Shipping

    4.7/5

  • Lens & Camera

    4.6/5

  • Accessories

    4.2/5

  • Packaging

    4.4/5

  • Overall performance

    4.5/5

  • Appearance

    4.5/5

Reviews

  • Brian R.

    Verified purchase

    Reviewed 23/01/2026, United Kingdom.

    The iPhone 13 mini which i ordered came in a way better condition than i expected, given that the selection i ordered was ‘good’. It is almost flawless. On top of that, the battery health is 100%. This has totally blown all my expectations and would buy again from Backmarket. Highly recommend it💯

    Condition

    Good

    Purchased

    17/01/2026

  • Amber M.

    Verified purchase

    Reviewed 24/06/2026, United Kingdom.

    I decided on the purple iPhone 14 Plus to finally put my ancient iPhone X to rest and it was the best purchase I’ve done in a long time, I’m soooo happy with it! I chose good condition and it came in excellent condition and came with a clear case on it, it arrived within 2 days of ordering by dhl. I Love love love it! Thank you backmarket. Will definitely be the 1st place I look when I want more tech 💖💖

    Condition

    Good

    Purchased

    14/06/2026

  • Nicholas R.

    Verified purchase

    Reviewed 20/05/2026, United Kingdom.

    The iPhone 13 is absolutely pristine. The set up was easy and I’m using the phone for everyday business. All my previous data was fully transferred via iCloud. The battery life appears to be fully satisfactory.

    Condition

    Premium

    Purchased

    03/05/2026

  • Sharon L.

    Verified purchase

    Reviewed 14/01/2026, United Kingdom.

    Purchased an iPhone 14 Plus and it is immaculate as expected. Very happy with the ease of the website and the speed of the delivery. Overall I would recommend backmarket to anyone looking for a phone.

    Condition

    Premium

    Purchased

    29/12/2025

  • John D.

    Verified purchase

    Reviewed 06/07/2026, United Kingdom.

    Every stage of buying our iPhone through Backmarket was exactly as you would want it to be - from choosing, ordering, paying and delivery through to the part exchange process. All flawless and just what it should be. Trust them - we will use Backmarket again. Thanks guys!

    Condition

    Excellent

    Purchased

    28/06/2026

  • Robert G.

    Verified purchase

    Reviewed 07/06/2026, United Kingdom.

    I was a little wary when first opening the parcel as it was described as “very good” condition on the packet and yet sold as “excellent”on the site and that is often seen as being a little below in quality by some other sellers. However closer inspection showed that it had little or no defects and the screen was perfect. The battery was 88% so I was very pleased with the purchase especially as it was a gift for my wife. I particularly like the reassurance of 30 day return and one year warranty. I will certainly consider using Back Market when looking to replace my own phone.

    Condition

    Excellent

    Purchased

    30/05/2026

  • Madeleine L.

    Verified purchase

    Reviewed 24/09/2025, United Kingdom.

    Very pleased with the phone (which seems ans new) and prompt service. I was pleased to find a newer version, with more storage, of my previous phone, at a lower cost than the old one. I would definitely buy a refurbished phone from Back Market again.

    Condition

    Excellent

    Purchased

    07/09/2025

  • Richard J.

    Verified purchase

    Reviewed 03/11/2025, United Kingdom.

    I am very happy with my iphone 13 Mini. Its condition was better than expected and I'm not sure that I would ever buy a new iphone again. BackMarket had good choices and the item arrived in good time and it all worked, so will be using back Market again, when I need another phone. Don't hesitate to use Back market.

    Condition

    Good

    Purchased

    30/09/2025

  • Alex W.

    Verified purchase

    Reviewed 12/06/2026, United Kingdom.

    I ordered it in excellent condition and it is honestly pristine, nobody would ever know it’s refurbished and the battery health was 91% absolutely nothing to complain about

    Condition

    Excellent

    Purchased

    09/06/2026

  • Ken B.

    Verified purchase

    Reviewed 20/10/2025, United Kingdom.

    The whole transaction was smooth and trouble free, phone arrived promptly and was in excellent condition better than I imagined. I bought the phone for my wife and she is also very happy with the almost new condition of her new phone. Both our iPads are up for replacement in the coming year and will undoubtedly buy from Black Market Thank you

    Condition

    Excellent

    Purchased

    06/10/2025

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