Seller reviews, items and info

Approved seller with 4.3/5 Stars ratingTrusted on Back Market for

Overall rating

321 verified reviews

Rating details

  • Battery

    4.2/5

  • Shipping

    4.4/5

  • Lens & Camera

    4.5/5

  • Accessories

    4/5

  • Packaging

    4.4/5

  • Overall performance

    4.2/5

  • Appearance

    4.4/5

Reviews

  • Nigel P.

    Verified purchase

    Reviewed 13/12/2023, United Kingdom.

    Good quick honest service

    Condition

    Excellent

    Purchased

    26/11/2023

  • Tatiana maria L.

    Verified purchase

    Reviewed 02/07/2023, United Kingdom.

    Customer service and delivery all fine. Phone's working fine too. However, I wasn't expecting very obvious scratches all around the camera lenses on an A rated product £££. It's obviously the space you really can't cover up.

    Condition

    Excellent

    Purchased

    28/06/2023

  • Clive M.

    Verified purchase

    Reviewed 11/06/2023, United Kingdom.

    Product very good and service was excellent This is my 2nd phone from Back Market as I gave my granddaughter my last iPhone Thank you once again

    Condition

    Excellent

    Purchased

    28/05/2023

  • Pete B.

    Verified purchase

    Reviewed 29/05/2023, United Kingdom.

    Product is perfect - almost like new. Delivery and payment were really smooth. The whole experience with Back Market so far has been excellent.

    Condition

    Excellent

    Purchased

    11/05/2023

  • Roy C.

    Verified purchase

    Reviewed 21/04/2024, United Kingdom.

    GREAT

    Condition

    Excellent

    Purchased

    07/04/2024

  • Zegjine G.

    Verified purchase

    Reviewed 20/03/2024, United Kingdom.

    My samsung galaxy s22+ till now is i good condition i like it

    Condition

    Excellent

    Purchased

    02/03/2024

  • Fenn W.

    Verified purchase

    Reviewed 15/03/2024, United Kingdom.

    Dealer selling via this company is buying the phones cheaply from other countries and selling them in the UK. Big downside to this is the phone WILL NOT UPDATE. As the phone is registered under another region it does not receive updates like it should. The firmware on phone in my case is from the USA and it hasn't had an update since October of 2023. Its so far behind in security updates it poses a serious risk to my data. Do not buy from this seller. Just buy used from someone in the UK. I cannot even force an update on the phone as the seller as physically disabled the feature in the firmware.

    Condition

    Excellent

    Purchased

    03/03/2024

  • Jim C.

    Verified purchase

    Reviewed 18/02/2024, United Kingdom.

    My ipad arrived in very good condition delivery was earlier than expected

    Condition

    Excellent

    Purchased

    31/01/2024

  • Jennie G.

    Verified purchase

    Reviewed 10/10/2023, United Kingdom.

    Supposed to be 'excellent' condition, but arrived with very scratched front, dirt in speaker slot and enamel chipped from back of case. Absolute disgrace. Have hassle of returning miles away and a disappointed birthday boy. Will be sure to inform people that this company is run by cowboys.

    Condition

    Excellent

    Purchased

    07/10/2023

  • Brian L.

    Verified purchase

    Reviewed 25/04/2024, United Kingdom.

    Does what it says on the tin. Looks as good as new and good battery charging.

    Condition

    Excellent

    Purchased

    11/04/2024

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