Seller reviews, items and info

Approved seller with 4.2/5 Stars ratingTrusted on Back Market for

Overall rating

4,436 verified reviews

Rating details

  • Battery

    4.2/5

  • Lens & Camera

    4.5/5

  • Shipping

    4.3/5

  • Accessories

    4.1/5

  • Packaging

    4.4/5

  • Overall performance

    4.2/5

  • Appearance

    4.2/5

Reviews

  • Josu G.

    Verified purchase

    Reviewed 06/11/2024, United Kingdom.

    This was my first experience with Back Market and it has been great so far. The product came in perfect conditions and everything runs perfectly!

    MacBook Pro 16" (2023) - M2 Pro de Apple con CPU de 12 núcleos y GPU de 19 núcleos - 16GB RAM - SSD 1000GB - QWERTY - Español

    Condition

    Excellent

    Purchased

    18/10/2024

  • Yohanne M.

    Verified purchase

    Reviewed 08/04/2026, France.

    I'm impressed by the appearance of the MacBook Air, no scratches. Visually, it's impeccable. To date, everything is working normally and I have nothing to report. This is my first refurbished MacBook and I'm not unhappy with my purchase.

    Translated from French

    MacBook Air 13" (2025) - Apple M4 avec CPU 10 cœurs et GPU 8 cœurs - 16Go RAM - SSD 256Go - Écran standard - AZERTY - Français

    Condition

    Excellent

    Purchased

    27/03/2026

  • Eva S.

    Verified purchase

    Reviewed 02/02/2026, Netherlands.

    The condition according to my order was not Good" but "Very Good". However, the laptop I received is much better. at least in Excellent condition. The battery status is still 95%, which is above average for a refurbished Macbook Pro. So I am more than satisfied, despite the fact that the charging cable turned out to be faulty. But I will be sent a new one soon.

    Translated from Dutch

    MacBook Pro 16" (2021) - Apple M1 Pro met 10‑core CPU en 16-core GPU - 32GB RAM - SSD 512GB - Standaarddisplay - QWERTY - Nederlands

    Condition

    Good

    Purchased

    22/01/2026

  • Ruben R.

    Verified purchase

    Reviewed 16/01/2025, Netherlands.

    Have no words. The laptop came with a box saying Apple official refurbished, so straight out of the box I like the honesty of the package. It doesnt want you to believe is a new product. To add more, this shop had a really cool detail putting a letter saying that the product would be cold because of the low temperatures. It advised me to wait 1 hour for room temperature and then 2 hours while charging. When I opened the box, packaging was as if it would be a new brand laptop. Could not believe me eyes when, after setting everything up, I saw that battery life is 100%, charging cicles are only 3, and I started the guarante. Mac guarante starts to run as soon as the first user set up the laptop, so I bought a brand new Macbook Pro M2pro for half the price. If you have any doubst on refurbished, I can tell you is absolutely worth it. Thanks a lot, you won a new costumer!

    Translated from Dutch

    MacBook Pro 14" (2023) - Apple M2 Pro met 12‑core CPU en 19-core GPU - 16GB RAM - SSD 512GB - QWERTY - Nederlands

    Condition

    Excellent

    Purchased

    11/01/2025

  • Cinzia F.

    Verified purchase

    Reviewed 02/04/2026, Italy.

    Perfect! Imac perfectly working, exactly matching the description. I really have to compliment the packaging for the shipment, a perfect job thanks to which it arrived at my home without a scratch. Exceptional.

    Translated from Italian

    iMac 21" No (2017) Core i5 - 512 Go SSD - 8GB Tastiera QWERTY - Inglese

    Condition

    Fair

    Purchased

    13/03/2026

  • Andrea M.

    Verified purchase

    Reviewed 22/02/2026, Italy.

    MacBook Air 13" M1 in excellent condition, just as described. Arrived quickly, well packed and no scratches on the screen. The computer is quiet, very fast and the battery lasts very long. Perfect for work and daily use.Very positive experience with Back Market, reliable seller. Recommended!

    Translated from Italian

    MacBook Air 13" (2020) - Apple M1 con CPU 8-core e GPU 7-Core - 8GB RAM - SSD 256GB - Display standard - QWERTY - Italiano

    Condition

    Good

    Purchased

    11/02/2026

  • Marica P.

    Verified purchase

    Reviewed 27/01/2026, Italy.

    Everything was perfect, from the shipment to the product. Bought in 'Good' condition, the MacBook Air 13" 2020 M1 is practically new. No scratches or stains, visibly flawless. Works like a charm and the battery capacity is 96%. Very satisfied!

    Translated from Italian

    MacBook Air 13" (2020) - Apple M1 con CPU 8-core e GPU 7-Core - 8GB RAM - SSD 256GB - Display standard - QWERTY - Italiano

    Condition

    Fair

    Purchased

    20/01/2026

  • Paolo A.

    Verified purchase

    Reviewed 07/12/2025, Italy.

    All very good, looks new. The only thing I thought was that the keyboard was completely in Italian, but the enter key is like on the American macbook pro so the enter key is a little smaller (coime that of capital letters), otherwise no problems and I must say that I saved practically 800 euros from new with an impeccable product. Arrived on time well packed with original charger. Packaging box excellent, but not original. I did black market insurance for 1 year. I will definitely buy from this site again. I recommend it!

    Translated from Italian

    MacBook Pro 16" (2024) - Apple M4 Pro con CPU 14-core e GPU 20-Core - 24GB RAM - SSD 512GB - QWERTY - Italiano

    Condition

    Excellent

    Purchased

    15/11/2025

  • Wael A.

    Verified purchase

    Reviewed 07/06/2026, Germany.

    I am really very satisfied with my purchase from Back Market. The entire ordering process was straightforward and professional. The MacBook arrived quickly and was excellently packaged. The condition of the device even exceeded my expectations. Although it is a used device, it looks almost like new. There are hardly any visible signs of use and technically everything works perfectly. The battery is in very good condition, the performance is excellent and the MacBook runs quickly and reliably. I was particularly impressed by the quality control. You can tell that the device has been carefully checked and refurbished. The screen, keyboard, speakers, camera and all connections work perfectly. I think the concept of Back Market is great because you get high-quality technology at a fair price and at the same time contribute to sustainability. For me, it was the ideal opportunity to buy a high-performance MacBook without having to pay the high price of a new device. Overall, I can recommend Back Market without reservation. My experience was excellent from start to finish. I will happily shop there again in the future and have already recommended the service to friends and family.

    Translated from German

    MacBook Air 13" (2020) - Apple M1 mit 8‑Core CPU und 7-core GPU - 8GB RAM - SSD 256GB - Standard-Display - QWERTZ - Deutsch

    Condition

    Excellent

    Purchased

    25/05/2026

  • Henrique S.

    Verified purchase

    Reviewed 22/08/2025, Spain.

    The purchase was very satisfactory. The MacBook Air M1 arrived on time, well packaged and in perfect condition, with no knocks or scratches. The computer is in good condition, working perfectly and upgraded to the latest version of the operating system. With 93% battery life with 131 cycles. Very happy with the purchase, I recommend it without a doubt.

    Translated from Spanish

    MacBook Air 13" (2020) - M1 de Apple con CPU de 8 núcleos y GPU de 7 núcleos - 8GB RAM - SSD 128GB - Pantalla estándar - QWERTY - Español

    Condition

    Fair

    Purchased

    15/08/2025

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