

Overall performance
4/5
Appearance
4.4/5
Packaging
4.5/5
Shipping
4.5/5
Reviewed 31/12/2025, United Kingdom.
I bought the phone as a gift for my partner and we only set it up yesterday. It's a lovely phone (one up from my own) and I really like the protective case that came with it. The protective screen went on perfectly and my partner is very happy with it. Beats the crappy thing he had before, but don't tell him I said that.
Condition
Excellent
Purchased
14/12/2025
Reviewed 12/01/2026, United Kingdom.
Ordering was easy and I am so happy with my new/refurbished phone. I have ordered from Back Market previously and always happy with the service and products.
Condition
Excellent
Purchased
31/12/2025
Reviewed 31/01/2026, United Kingdom.
It fits perfectly on my iPad and keeps it safe. It's also pretty good looking. I'm very happy with it.
Condition
Excellent
Purchased
30/12/2025
Reviewed 08/01/2026, United Kingdom.
Always a bit stressed about not wanting to break my phone, am so glad I could just buy a cool looking case and screen protector with a couple of clicks. Took less than a minute to put on too!
Condition
Excellent
Purchased
21/12/2025
Reviewed 10/12/2025, United Kingdom.
Both the phone and case arrived as advised. Phone is in excellent condition and now I have had time to sort a new SIM only deal, I am very happy. Would definitely recommend to friends.
Condition
Excellent
Purchased
16/11/2025
Reviewed 10/09/2025, United Kingdom.
Absolutely brilliant! Second phone I have purchased from Backmarket and just as over the moon with this one for my husband as the one I bought for me. Immaculate condition. Just like new! Hubby loved the silicone case, too. Very good quality. I would not hesitate to recommend Backmarket and will never buy a new phone again when you can get such good refurbished phones in this way. Very good prices. Excellent customer service and communication. Thank you!!!
Condition
Excellent
Purchased
25/08/2025
Reviewed 20/03/2026, United Kingdom.
I switched from a Android to an apple so it was a lot harder than I have experienced in the past. However the phone, case and screen protector themselves where great no complaints about the service from BackMarket!
Condition
Excellent
Purchased
20/02/2026
Reviewed 15/03/2026, United Kingdom.
The ordering and delivery process was smooth and straightforward, with clear updates at each step. The phone itself arrived spotless, exactly as described, with no visible marks or signs of wear. The protective cover fits perfectly and the screen protector was also a good fit.Overall, it feels like getting a nearly new phone for a used price, and I’d happily use Back Market again or recommend them to others.
Condition
Excellent
Purchased
05/03/2026
Reviewed 14/02/2026, United Kingdom.
Dropped my phone by mistake and it hit my small electrical heater screen down. There was no cracking of the protective screen or the phones. That's why it's getting top marks from me, I have had other protective screens crack for far less bumps.
Condition
Excellent
Purchased
30/01/2026
Reviewed 21/01/2026, United Kingdom.
Very well. I ordered case and screen protector for the wrong phone and I had no problem returning these and was refunded promptly. The replacement order was received promptly as well. Overall service was excellent. Thanks
Condition
Excellent
Purchased
04/01/2026