Seller reviews, items and info

Approved seller with 4.3/5 Stars ratingTrusted on Back Market for

Overall rating

1,540 verified reviews

Rating details

  • Battery

    4.1/5

  • Shipping

    4.5/5

  • Lens & Camera

    4.5/5

  • Accessories

    4.1/5

  • Packaging

    4.4/5

  • Overall performance

    4.3/5

  • Appearance

    4.5/5

Reviews

  • Anne B.

    Verified purchase

    Reviewed 27/05/2026, Germany.

    It was a bit confusing at first because the phone was the wrong colour. I wondered whether it was the phone I had ordered. However, the matter was resolved as an AI assistant guided me step by step to the solution. He also offered me compensation, which wasn't necessary as it was the right phone, just in a different colour. All in all, a positive experience

    Translated from German


    Condition

    Excellent

    Purchased

    28/04/2026

  • Robert sorin D.

    Verified purchase

    Reviewed 16/04/2026, Italy.

    Product arrived in the right time and with impeccable packaging, the product corresponds exactly to the description and I am really very happy to have bought it, I highly recommend buying from Blackmarket, I will definitely buy other products again

    Translated from Italian


    Condition

    Excellent

    Purchased

    10/04/2026

  • Roberta B.

    Verified purchase

    Reviewed 30/11/2025, Italy.

    This is the second purchase I have made on backmarket and I highly recommend this shopping site to everyone.Accuracy and reliability to the max.You buy exactly what is described and you are constantly informed about the delivery of what you buy.

    Translated from Italian


    Condition

    Excellent

    Purchased

    21/11/2025

  • Tim B.

    Verified purchase

    Reviewed 20/04/2026, Germany.

    I ordered an Apple Watch Ultra 2 in "excellent" condition and received a watch in mint condition including the box. The original Apple wristband was brand new and unopened, the battery condition of the watch is 100%. So a perfect shopping experience.

    Translated from German


    Condition

    Excellent

    Purchased

    10/04/2026

  • Gaetan B.

    Verified purchase

    Reviewed 26/04/2026, France.

    The phone meets my expectations perfectly. I hope it will stand the test of time as I took it to replace an identical phone bought, supposedly new, on another site and found to be faulty. I preferred to trust the refurbished phone to replace it. ☺️

    Translated from French


    Condition

    Excellent

    Purchased

    14/04/2026

  • Martina B.

    Verified purchase

    Reviewed 02/04/2026, Italy.

    Beautiful working mobile phone! I am very satisfied with my purchase from you and you were very kind with the replies. I recommend the site to buy

    Translated from Italian


    Condition

    Good

    Purchased

    28/03/2026

  • Jannis B.

    Verified purchase

    Reviewed 24/05/2026, Greece.

    Super, only the strap is narrow. Otherwise everything else went perfectly. The watch is flawless, thank you. Ihr seid Super!!!!

    Translated from Greek


    Condition

    Excellent

    Purchased

    07/05/2026

  • Helena G.

    Verified purchase

    Reviewed 14/05/2026, Spain.

    The device still came with the Apple Care+ option, so it is either brand new or officially refurbished by Apple. Battery 100%. It's taken a while to link up properly but I've seen it happen even to brand new ones. I had already bought an iPhone here, which had gone wrong, and I was afraid to buy again. But really 10/10.

    Translated from Spanish


    Condition

    Excellent

    Purchased

    09/05/2026

  • Sergio F.

    Verified purchase

    Reviewed 24/05/2026, Spain.

    It has been a surprise how well it has been reconditioned, it looks like new!

    Translated from Spanish


    Condition

    Excellent

    Purchased

    09/05/2026

  • Messager D.

    Verified purchase

    Reviewed 22/07/2026, France.

    The device is like new, in impeccable condition. It took some time to charge it as the battery was at 1%, but otherwise, there's nothing to complain about. Data transfer from my old smartphone to the Xiaomi Mi 12 was seamless. Very happy with my purchase.

    Translated from French


    Condition

    Good

    Purchased

    13/07/2026

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