Seller reviews, items and info

Approved seller with 4.4/5 Stars ratingTrusted on Back Market for

Overall rating

2,249 verified reviews

Rating details

  • Battery

    4.1/5

  • Lens & Camera

    4.4/5

  • Shipping

    4.6/5

  • Accessories

    4/5

  • Packaging

    4.5/5

  • Overall performance

    4.3/5

  • Appearance

    4.4/5

Reviews

  • Esther V.

    Verified purchase

    Reviewed 05/02/2024, United Kingdom.

    The phone is perfect. It looks new, and I was surprised, as the condition listed on the page was "fair". Everything functions perfectly well and the battery life is good. It's true that it heated up quite a bit during setup and this got me worried, but in daily life use it didn't happen again. I am very happy with the purchase and with Backmarket's service. I will buy in back Market again and recommend it. The only thing that was a bit annoying was that they were sending me an email a day or maybe even more from the moment I bought it until I received it. I felt that was unnecessary, but I guess some people might like it.

    Google Pixel 5 128GB - Black - Unlocked

    Condition

    Fair

    Purchased

    22/01/2024

  • Tatiana B.

    Verified purchase

    Reviewed 08/08/2024, United Kingdom.

    article bien reçus , parfaitement emballé , le mac n’a pas de rayure rien mais le chargeur ne fonctionne déjà plus , je ne peux donc pas me servir de mon mac je suis très déçus car dans l’ensemble c’était génial

    MacBook Pro Retina 13-inch (2017) - Core i5 - 8GB SSD 128 AZERTY - French

    Condition

    Good

    Purchased

    02/08/2024

  • Jade P.

    Verified purchase

    Reviewed 29/06/2023, United Kingdom.

    O produto veio bem embalado, chegou em perfeitas condições. Ao utilizar,menos de 10 minutos já estava superaquecido!

    MacBook Pro Retina 13.3-inch (2017) - Core i5 - 8GB SSD 256 QWERTY - Portuguese

    Condition

    Good

    Purchased

    26/06/2023

  • Waltraud G.

    Verified purchase

    Reviewed 09/07/2026, Germany.

    The glass on my old Apple Watch was broken, and a repair would have been very expensive, so I looked for a new version on your site. Delivery was very fast, the setup was very easy even for someone my age, and I am very satisfied with this item from you. I would order other items from you at any time.

    Translated from German

    Apple Watch Series 8 (2022) GPS 41 mm - Aluminium Silber

    Condition

    Good

    Purchased

    20/06/2026

  • Sebastian S.

    Verified purchase

    Reviewed 03/06/2026, Spain.

    The The first Mac they sent me was not working well, but the second one was perfect. The service, the attention every time I have called and the follow up has been very professional and very friendly. I highly recommend everything. Thank you.

    Translated from Spanish

    MacBook Pro 13" (2020) - M1 de Apple con CPU de 8 núcleos y GPU de 8 núcleos - 8GB RAM - SSD 256GB - Pantalla estándar - QWERTY - Español

    Condition

    Good

    Purchased

    17/05/2026

  • Thomas E.

    Verified purchase

    Reviewed 01/06/2026, Germany.

    The purchase exceeded all my expectations. From the handling of the purchase of this watch to the quality and condition of the watch, I will definitely recommend it to others. In the meantime, I have had the iPhone valued by my wife with her authorisation and it is on its way to you. For the sake of the environment, you can't do more in this area, it's great that your website exists.

    Translated from German

    Apple Watch Ultra 2 (2023) GPS + Cellular 49 mm - Titan Titan Natur - Ocean Armband Schwarz

    Condition

    Good

    Purchased

    28/05/2026

  • Thibault V.

    Verified purchase

    Reviewed 17/05/2026, France.

    In truth I am generally satisfied with the product displayed correct condition has a discoloration on the chassis but being spared any major snags or scratches I was actually surprised by the condition was more than correct but I would like it to be normal to have the visual condition of a product at 1200 € with supporting photos because I have a bit of an impression that it is random apart from that I am I'd like to say that I'm generally surprised by the performance, as the bundle includes a fast usb c charger, which makes using the product very satisfying from the moment it's unpacked, so for those who are wondering about the correct condition, overall it's quite positive and even a little surprising, even if it's still literally the minimum performance you'd expect, but overall it's quite surprising, so you can go ahead and buy it.

    Translated from French

    MacBook Air 13" (2022) - Apple M2 avec CPU 8 cœurs et GPU 10 cœurs - 24Go RAM - SSD 2000Go - Écran standard - AZERTY - Français

    Condition

    Fair

    Purchased

    04/05/2026

  • Jérémie S.

    Verified purchase

    Reviewed 05/02/2026, France.

    The keyboard is not original, a non-Apple part of mediocre quality. The keys are not FR: it's a DE, which causes a lot of inconvenience. If I'd had information about the keyboard beforehand, or a simple photo, I would have seen it and not ordered it. Apart from the keyboard, there's nothing to say about the Mac's quality.

    Translated from French

    MacBook Pro Touch Bar 16" Retina (2019) - Core i7 2.6 GHz 1000 SSD - 32 Go AZERTY - Français

    Condition

    Good

    Purchased

    10/12/2025

  • Camille L.

    Verified purchase

    Reviewed 25/01/2026, France.

    So far I'm very happy with it, I haven't yet fully tested the battery's capabilities but otherwise I have nothing to complain about apart from the fact that it's changed my life compared to my old MacBook Air from 2015.

    Translated from French

    MacBook Pro Touch Bar 13" Retina (2019) - Core i5 2.4 GHz 256 SSD - 8 Go AZERTY - Français

    Condition

    Fair

    Purchased

    16/01/2026

  • Luna A.

    Verified purchase

    Reviewed 09/02/2026, Germany.

    Everything went really well for me. Shipping was extremely fast: the device was dispatched within one day and then arrived within two days via free express shipping with UPS. There was immediate and clean processing with invoice, dispatch confirmation and tracking. Everything was transparent and traceable without the need for any contact with the seller. The device itself is also better than expected. The condition was much better than I would have expected based on the grading, and overall everything made a very professional impression. All the technical specifications were also correct and exactly as I had ordered the MacBook. 👍👍👍 In my experience, I can't understand the negative reviews you find online. For me, everything was uncomplicated, fast and simply perfect. High praise to the company and staff at EL Note. Gladly again and again.

    Translated from German

    MacBook Pro Touch Bar 13" Retina (2018) - Core i5 2.3 GHz SSD 512 - 16GB - QWERTY - Englisch

    Condition

    Good

    Purchased

    04/02/2026

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