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3.8/5
Lens & Camera
4.2/5
Shipping
4.3/5
Accessories
3.9/5
Packaging
3.9/5
Overall performance
4/5
Appearance
3.8/5
Reviewed 03/05/2026, Germany.
So the PS 4 is running... whether the PS 4 was really on the test bench is difficult to judge. It could have been cleaned more thoroughly from the inside. There was still dust on the fan blades. I think I will clean the PS 4 again more intensively. It's quite loud at the moment... ...but maybe it's also due to the inadequate thermal paste... the controller was defective, i.e. the L3 button, the lock was defective. Perhaps it was also difficult to test. I noticed it in Fortnite because you couldn't sprint... But: best customer service, they responded quickly to my complaint in a professional and friendly manner and helped me. That definitely creates trust, so I can continue to recommend Backmarket to myself and others without a doubt.
Translated from German
Condition
Good
Purchased
21/04/2026
Reviewed 06/08/2025, Ireland.
Excellent delivery and top notch quality even gifted me a free case. Only fault i had was the device was running windows in French and took while with translate to change it, also im in ireland and it came with a Eu plug.
Condition
Excellent
Purchased
01/08/2025
Reviewed 12/05/2025, France.
hm well I don't see what's reconditioned here until proven otherwise: Dirty controller, I had to clean it myself to remove the dead skin from the previous owner's controller. Lack of plastic support pads (they cost 2 euros, at least sell fully reconditioned). A few scratches, but I've accepted that so I don't have to worry about it. Generally, I would not advise taking in good condition (not with a seller who is a Cash)
Translated from French
Condition
Fair
Purchased
06/05/2025
Reviewed 07/06/2026, France.
Everything went very smoothly, from ordering to delivery. The console is like new and works perfectly. A great purchase on Back Market, thank you!
Translated from French
Condition
Good
Purchased
18/05/2026
Reviewed 02/07/2026, France.
The device was advertised as being in very good condition, but arrived uncleaned and in a very poor state of cleanliness. I had always been satisfied with my purchases from Back Market until now. However, this experience has led me to question the quality control carried out before devices are dispatched.
Translated from French
Condition
Good
Purchased
13/06/2026
Reviewed 19/06/2026, Germany.
The laptop arrived almost a week later after the delivery date had been changed countless times. Apart from that, the laptop was absolutely covered in dust and, worst of all, it had been packed really poorly. Just a reused cardboard box that didn’t even close properly anymore, no extra packing tape for protection, and then just a plastic wrap around it that had torn in several places during transit. The charging cable and other small items could easily have fallen out. If I’m spending that much money, I at least expect it to be sent properly.
Translated from German
Condition
Excellent
Purchased
06/06/2026
Reviewed 15/06/2026, Germany.
The product is fine. I just wish it had come in its original packaging, as it’s meant to be a gift.
Translated from German
Condition
Good
Purchased
01/06/2026
Reviewed 22/08/2024, Italy.
The laptop works perfectly, nothing to say, everything is fine.
Translated from Italian
Condition
Excellent
Purchased
02/08/2024
Reviewed 30/11/2025, Italy.
Very well preserved product with negligible signs of wear. Electronics and mechanics, fully functional. Only flaw is the lack of an instruction manual.
Translated from Italian
Condition
Good
Purchased
19/11/2025
Reviewed 02/07/2026, France.
I received a MacBook that hasn’t been reset and is password-protected. This means it’s impossible to unlock it and use it. The real problem is the customer service. I’m not being offered any solution: I’m simply told that there’s nothing they can do. My only option is to return the product. This is particularly frustrating in my situation, as I urgently needed a new Mac. On top of that, the product arrived several days late, even though I’d paid extra for express delivery. A very disappointing experience that I wouldn’t recommend.
Translated from French
Condition
Excellent
Purchased
25/06/2026