Seller reviews, items and info

Approved seller with 4.4/5 Stars ratingTrusted on Back Market for

Overall rating

616 verified reviews

Rating details

  • Battery

    4.4/5

  • Shipping

    4.7/5

  • Lens & Camera

    4.4/5

  • Accessories

    4.5/5

  • Packaging

    4.6/5

  • Overall performance

    4.3/5

  • Appearance

    4.5/5

Reviews

  • Guy D.

    Verified purchase

    Reviewed 17/02/2026, France.

    Camera in excellent condition, works perfectly. Fast, excellent photos and videos in all conditions. Sound is also very good. Supplied with the latest Android. On the other hand, the instructions on the website said "sim card +esim" in fact it's a dual sim, which is a shame.

    Translated from French


    Condition

    Excellent

    Purchased

    30/01/2026

  • Naia C.

    Verified purchase

    Reviewed 21/11/2024, Spain.

    Everything is perfect with this product, it arrived on time and is in perfect condition. It works well and the truth is that I have no complaints. Also, it came with a case, which surprised me positively because it didn't say so anywhere.

    Translated from Spanish


    Condition

    Excellent

    Purchased

    11/10/2024

  • Rene arturo B.

    Verified purchase

    Reviewed 07/09/2025, Ireland.

    It arrived quickly and worked 100% for me. I am very happy with my purchase and will look for another similar offer.

    Condition

    Excellent

    Purchased

    27/08/2025

  • Juan i M.

    Verified purchase

    Reviewed 27/06/2025, Spain.

    A good mobile, very well reconditioned and at a very good price. The operation is very similar to the one I had before, with more capacity and features, so I am finding it very useful and easy to use, with fast charger and gift case included. The order arrived even earlier, and everything was very well organised. I will keep Backmarket in mind for sure when I need another device... Thank you and congratulations.

    Translated from Spanish


    Condition

    Excellent

    Purchased

    23/05/2025

  • Jean C.

    Verified purchase

    Reviewed 09/03/2026, France.

    Having had a Samsung before, I'm having trouble using this Xiaomi, I've lost my bearings that I had with the old one, the applications are different or missing, so I need to learn how to use this new phone. But I'm persevering.

    Translated from French


    Condition

    Excellent

    Purchased

    19/02/2026

  • Stephan S.

    Verified purchase

    Reviewed 22/03/2026, France.

    Perfect, very good purchase. Thanks to all the team.

    Translated from French


    Condition

    Excellent

    Purchased

    08/03/2026

  • Carmen G.

    Verified purchase

    Reviewed 22/03/2026, Spain.

    I am happy in general, but I ordered a 256GB and I received a 128GB and the solution they gave me is to return the phone and refund the amount I paid. But I'm going to keep the phone because of the inconvenience of having to be without a phone for several weeks until I get another one. Except for that inconvenience, everything else has been satisfactory.

    Translated from Spanish


    Condition

    Excellent

    Purchased

    11/03/2026

  • Daniel L.

    Verified purchase

    Reviewed 12/02/2025, France.

    As this phone replaces a Xiaomi Redmi Note 12 Pro (under warranty) which has just given up on me (after only 5 months of use!!), getting to grips with it was pretty easy. And for the moment, fortunately, everything's going well, no particular problems.

    Translated from French


    Condition

    Excellent

    Purchased

    28/01/2025

  • Thierry H.

    Verified purchase

    Reviewed 13/04/2026, France.

    After a few weeks of use, the device is living up to my expectations. However, some applications take a long time to load and sometimes there are server crashes that force me to restart my phone. I need to get used to the AI button being triggered too quickly because I'm right-handed and it's on the right.

    Translated from French


    Condition

    Excellent

    Purchased

    28/03/2026

  • Nathalie J.

    Verified purchase

    Reviewed 22/03/2026, France.

    Very easy to transfer data from my old phone, Xiaomi is in perfect condition The functions are very intuitive, fast! Perfect!

    Translated from French


    Condition

    Excellent

    Purchased

    13/03/2026

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