CRS

Seller reviews, items and info

Approved seller with 4.1/5 Stars ratingTrusted on Back Market for 6 years

Overall rating

5,003 verified reviews

Rating details

  • Battery

    4.2/5

  • Lens & Camera

    4.4/5

  • Shipping

    4.4/5

  • Accessories

    3.8/5

  • Packaging

    4.3/5

  • Overall performance

    3.9/5

  • Appearance

    4/5

Reviews

  • Liam H.

    Verified purchase

    Reviewed 30/01/2024, United Kingdom.

    An honest review. Read this if you are unsure. I ordered the MacBook Pro M1 2020 (Very good/Excellent) and overall I'd say im happy with it. It's my first MacBook so there has been a slight learning curve but nothing too difficult. It's great for what I need it for; Photoshop, Premiere Pro and Logic all work fine on the M1 chip. I do feel like the grade I got doesn't fully match the product I received. The apple logo on the back is pretty scuffed as well as there being a few scratches. The scratches are small but they are visible from far away (further than 20cm as listed). Amongst those minor visible defects, unfortunately, the space bar isn't hooked on properly so when I'm typing I have to make sure to slow down a bit in order to hit it properly. From what I can tell, it shouldn't be a difficult fix but I feel like the keys should have been put on properly if I'm paying what I paid at the advertised "excellent quality". Taking into consideration the downsides to this, I feel like it's more then worth it to take a slight hit on the quality as if I were to buy this for brand new I would be paying close to £400 extra. The MacBook functions perfectly. It came at a 168 cycle count and 95% battery life which is brilliant. The delivery was super quick and efficient. I believe I received it in 2 days (maybe 3). Ok so that's about it for the product. I just wanted to mention Back Market as well just in case, like me, you were sceptical and looked through the reviews either from the website or through YouTube or Reddit. Back Market is a marketplace for sellers to sell refurbished goods. Back Market isn't the one who sells the products, that is all down to the individual sellers. They filter out the dodgy ones but it's possible that they can miss out a handful so it's important that you look into the seller you are buying from. Make sure to read the reviews. From my experience and from countless reviews I've read/watched online when it does go wrong or the reviewer wasn't happy with their product Back Market sorted them out promptly. When you buy something you also have 30 days to return it as well as 1 year warranty. I hope that gives you some peace of mind and I know this sounds like a #AD or something but I know there will be people who are on the fence so yeah, overall, look into whoever you are buying from and make sure they are a reputable seller. If something goes wrong you are covered so don't stress too much like I did! (The reason I rated the appearance "meh" is because I don't feel like it's relative to the grade I chose. It's still OK but with the slight scuffs and the spacebar not in properly I don't think it makes sense for it to be any higher.) - Side note: this website looks beautiful. Shout out to the designers at BackMarket. Are you guys hiring or nah?

    MacBook Pro 13-inch (2020) - Apple M1 8-core and 8-core GPU - 8GB RAM - SSD 256GB - Standard display - QWERTY - English

    Condition

    Excellent

    Purchased

    28/01/2024

  • Mobin Z.

    Verified purchase

    Reviewed 29/10/2025, United Kingdom.

    I got a mackbook pro M1 Max 32gb ram 10 core 32 core GPU and 1TB SSD. it's been a few days I got it and I'm very happy with it. CRS LTD is a good seller. My adaptor suddenly stopped working, they sent me a new one with an extra USBC cable within two days. Thanks CRS Team. Definitely would recommend.

    MacBook Pro 16-inch (2021) - Apple M1 Max 10-core and 32-core GPU - 32GB RAM - SSD 1000GB - Standard display - QWERTY - English

    Condition

    Good

    Purchased

    18/10/2025

  • Senelisiwe T.

    Verified purchase

    Reviewed 04/08/2025, United Kingdom.

    I love it

    MacBook Air 11-inch (2015) - Core i5 - 4GB SSD 128 QWERTY - English

    Condition

    Excellent

    Purchased

    28/07/2025

  • Derrick G.

    Verified purchase

    Reviewed 17/02/2025, United Kingdom.

    The product was delivered within it's time and was well secured in the packaging. The laptop is in very good condition like new...besides a small issue I would order again from here. Very good customer service aswell. 👏🏾 👌🏾

    MacBook Pro Retina 15-inch (2017) - Core i7 - 16GB SSD 1000 QWERTY - English

    Condition

    Excellent

    Purchased

    28/01/2025

  • Emma P.

    Verified purchase

    Reviewed 13/02/2026, United Kingdom.

    Only 97% battery life but I don’t mind - the rest is perfect and it does way more than I expected it could!

    Apple Watch Series 8 (2022) GPS 41 mm - Aluminium Midnight - Sport band Midnight

    Condition

    Good

    Purchased

    12/01/2026

  • John R.

    Verified purchase

    Reviewed 04/02/2026, United Kingdom.

    Very fast service, delivered sooner than I expected. Product in great condition and I am delighted.

    MacBook Air 15-inch (2023) - Apple M2 8-core and 10-core GPU - 8GB RAM - SSD 512GB - Standard display - QWERTY - English

    Condition

    Excellent

    Purchased

    18/01/2026

  • Rita A.

    Verified purchase

    Reviewed 01/02/2026, United Kingdom.

    It was the present; everything works perfectly, with no any signs of use. Highly recommend it. Delivery, also, was very quick. Thanks.

    MacBook Pro 14-inch (2023) - Apple M3 8-core and 10-core GPU - 8GB RAM - SSD 1000GB - QWERTY - English

    Condition

    Excellent

    Purchased

    19/01/2026

  • Cosmin R.

    Verified purchase

    Reviewed 05/01/2026, United Kingdom.

    Macbook was in mint condition But batery is not lasting .. Dj mixer app runing for 3 h and battery is gone We followed the all step of charging and emptying to for at the batery but it drains too quickly.. Otherwise all fine.. Clean and not a single mark on it.. Delivery guy acting as a police officer… he arived before the time he texted us and when called he did not want to talk He said if we there today fi e if not next worki g day wich was long after my so s birthday.. But somme how he managed to come back angry.. :)

    MacBook Pro Retina 13-inch (2019) - Core i5 - 8GB SSD 256 QWERTY - English

    Condition

    Excellent

    Purchased

    22/12/2025

  • Xavier C.

    Verified purchase

    Reviewed 12/12/2024, United Kingdom.

    The best decision i could have made in starting my freelance era by buying a refurbished Mac laptop form this site! like new <3

    MacBook Pro Retina 13-inch (2020) - Core i5 - 16GB SSD 1000 QWERTY - English

    Condition

    Excellent

    Purchased

    31/10/2024

  • Stuart B.

    Verified purchase

    Reviewed 30/09/2024, United Kingdom.

    What can I say..nothing bad all good. Placed my MacBook Pro order on Thursday and it arrived on Monday. The MacBook was in excellent condition having no issues. I will definitely use Back Market in the future.

    MacBook Pro Retina 13-inch (2015) - Core i5 - 8GB SSD 256 QWERTY - English

    Condition

    Good

    Purchased

    26/09/2024

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