Computer Exchange nw ltd

Seller reviews, items and info

Approved seller with 4.7/5 Stars ratingTrusted on Back Market for 2 years

Overall rating

310 verified reviews

Rating details

  • Battery

    4.6/5

  • Shipping

    4.8/5

  • Lens & Camera

    4.7/5

  • Accessories

    4.4/5

  • Packaging

    4.7/5

  • Overall performance

    4.7/5

  • Appearance

    4.8/5

Reviews

  • Avni B.

    Verified purchase

    Reviewed 16/06/2024, United Kingdom.

    It's perfect! Came really well packaged and works so well so far - you'd never know it was refurbished or pre-owned. Very happy with it

    Condition

    Excellent

    Purchased

    25/05/2024

  • David M.

    Verified purchase

    Reviewed 03/04/2024, United Kingdom.

    Fast delivery and a perfect galaxy s24 ultra. 2nd phone I've bought off here. Wouldn't buy a new phone again without out coming here first

    Condition

    Excellent

    Purchased

    21/03/2024

  • Felicity E.

    Verified purchase

    Reviewed 14/03/2024, United Kingdom.

    A straight forward process and a good service. I'd be happy to recommend BackMarket and the A34 I bought. One small suggestion, it would have been good to have an option of what cable my phone came with. A USB to C type cable would have been more useful then a C to C type. I wouldn't have minded paying a couple of pounds to get the appropriate cable.

    Condition

    Excellent

    Purchased

    16/02/2024

  • Michael andrew s O.

    Verified purchase

    Reviewed 07/02/2024, United Kingdom.

    Thanks for the excellent service on my new Galaxy S23! Looking forward to several years of use after my last Samsung phone. Thanks Backmarket team!

    Condition

    Excellent

    Purchased

    05/02/2024

  • David D.

    Verified purchase

    Reviewed 28/01/2026, United Kingdom.

    beautiful item it feels as if it’s brand new

    Condition

    Excellent

    Purchased

    16/01/2026

  • Michael H.

    Verified purchase

    Reviewed 18/01/2026, United Kingdom.

    Everything went well. Great quality phone is top notch condition. Works ad new.

    Condition

    Good

    Purchased

    06/01/2026

  • Emmanuel O.

    Verified purchase

    Reviewed 14/09/2025, United Kingdom.

    It's exactly as I expected. Although for delivery, please stop using the Royal Mail; they are terrible. They don't put effort into delivery.

    Condition

    Excellent

    Purchased

    04/09/2025

  • Lucas R.

    Verified purchase

    Reviewed 03/04/2025, United Kingdom.

    Arrived sooner than expected and is great condition, as described. Would consider buying from here again.

    Condition

    Excellent

    Purchased

    02/03/2025

  • Wahid K.

    Verified purchase

    Reviewed 24/02/2025, United Kingdom.

    Great device no visible marks whatsoever. I am extremely happy with this purchase and will be sure to order again whenever the time comes.

    Condition

    Excellent

    Purchased

    11/02/2025

  • Cameron S.

    Verified purchase

    Reviewed 08/02/2025, United Kingdom.

    The item was delivered with incorrect tracking details, which caused a slight delay in delivery, however it was still delivered within the expected timeframe. A more serious issue is that the item was not delivered with the specification as advertised - it only has one physical SIM rather than Dual Physical SIM. This is unfortunately one of the key requirements I had. As I am travelling the returns process will be too slow, therefore I ended up keeping the phone, and will shop elsewhere in future. Leaving aside the specification issue, the phone was in excellent physical condition.

    Condition

    Excellent

    Purchased

    04/02/2025

32 products