Seller reviews, items and info

Approved seller with 4.5/5 Stars ratingTrusted on Back Market for

Overall rating

987 verified reviews

Rating details

  • Battery

    4.3/5

  • Shipping

    4.7/5

  • Lens & Camera

    4.6/5

  • Accessories

    4.2/5

  • Packaging

    4.5/5

  • Overall performance

    4.5/5

  • Appearance

    4.6/5

Reviews

  • Loic L.

    Verified purchase

    Reviewed 11/08/2026, France.

    Device received quickly and in perfect external condition. However, it was overheating to the point of not being able to hold it. After a request for after-sales service, it was replaced within 48 hours by a device that was just as aesthetically impeccable and without heating problems this time. Thank you for your efficiency and responsiveness, you are the best.

    Translated from French


    Condition

    Premium

    Purchased

    01/08/2026

  • Jesús miguel L.

    Verified purchase

    Reviewed 25/02/2026, Spain.

    The phone goes very well, it was easy, it was easy to port all applications and gallery to the new phone. Very happy because I was lazy to change but it was worth the change. Thank you

    Translated from Spanish


    Condition

    Excellent

    Purchased

    11/02/2026

  • Michael G.

    Verified purchase

    Reviewed 03/08/2026, Germany.

    As always, when you buy from you, you get quality. This time again, a super iPhone. I will certainly buy from you again. 5 stars

    Translated from German


    Condition

    Excellent

    Purchased

    25/07/2026

  • Mónica P.

    Verified purchase

    Reviewed 17/05/2026, Spain.

    Excellent as new does not look like reconditioned I loved it recommended.

    Translated from Spanish


    Condition

    Good

    Purchased

    03/05/2026

  • Jacqueline B.

    Verified purchase

    Reviewed 25/06/2025, Greece.

    Exept for the fact, that there was a strike in Germany and the package couldn't be sent to Greece for a few days, eveything is/was just perfect! The mobile is in perfect condition and we are very happy with our new iPhone 13 refurbished. We will buy again.

    Translated from Greek


    Condition

    Excellent

    Purchased

    03/06/2025

  • Samba F.

    Verified purchase

    Reviewed 01/08/2026, Germany.

    Ordering and delivery went exceptionally smoothly. Super well packaged, with a charging cable, and much faster than expected. However, the phone technically did not meet my expectations at all, and I was able to return it completely without any problems. I am now waiting for the refund, which I hope will be just as problem-free.

    Translated from German


    Condition

    Good

    Purchased

    25/07/2026

  • Greg M.

    Verified purchase

    Reviewed 20/07/2026, France.

    The first phone I received had a microphone issue. I contacted the seller, who immediately handled the return and sent me another phone. This time, the phone arrived in perfect condition, without any defects, and it works perfectly. I've had it since I received it and I'm truly very happy with it. The seller was reliable, responsive, and professional throughout the entire process. I recommend this seller with complete confidence.

    Translated from French


    Condition

    Excellent

    Purchased

    03/07/2026

  • Flavie O.

    Verified purchase

    Reviewed 26/06/2026, France.

    When I opted for the new battery, I thought I’d be getting something really powerful. But this iPhone 15 Pro isn’t as powerful as my old iPhone 14 Pro, even though it has the same apps and the same specs. So I’m disappointed. And the touchscreen is very unresponsive at the edges. For example, the letters ‘p’, ‘m’ and ‘A’. But I’m not going to send it back because of these issues. It’s already a hassle to transfer everything to a new phone; I don’t want to have to start all over again and send it back to you.

    Translated from French


    Condition

    Excellent

    Purchased

    05/06/2026

  • Thomas G.

    Verified purchase

    Reviewed 22/05/2026, Germany.

    I ordered an iPhone SE 2022 256GB, condition good with new battery. Contact and shipping was opaque and bad at the beginning. Through the service I got the phone with a little delay. The phone seems to me to be in perfect condition! Gladly again anytime!!! Top service !!!

    Translated from German


    Condition

    Fair

    Purchased

    18/05/2026

  • Giovanni G.

    Verified purchase

    Reviewed 31/07/2026, Italy.

    I bought it as a gift for my wife and she loves it.

    Translated from Italian


    Condition

    Excellent

    Purchased

    22/07/2026

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