Seller reviews, items and info

Approved seller with 4.2/5 Stars ratingTrusted on Back Market for

Overall rating

709 verified reviews

Rating details

  • Battery

    4/5

  • Shipping

    4.5/5

  • Lens & Camera

    4.3/5

  • Accessories

    4.1/5

  • Packaging

    4.3/5

  • Overall performance

    4.2/5

  • Appearance

    4.4/5

Reviews

  • Jo D.

    Verified purchase

    Reviewed 12/11/2023, United Kingdom.

    Very impressed with this company which I found by chance. The item was as new quality very reasonably priced and very quickly processed. This company deserves success for their service and sense of humour. Regards Jo Dickinson

    Condition

    Excellent

    Purchased

    30/10/2023

  • Lisa J.

    Verified purchase

    Reviewed 13/08/2023, United Kingdom.

    Never used this company before, so I was a bit wary. Shouldn't have worried though, the item was delivered on the expected date and the quality of the phone was brilliant. I will definitely be using them again.

    Condition

    Good

    Purchased

    28/07/2023

  • Pip S.

    Verified purchase

    Reviewed 27/11/2023, United Kingdom.

    I would say my experience has been amazing. It started off well as a recommendation I heard on parenting hell’ so I thought perfect for a second hand item for my sons first iPad. From the start website easy to navigate, quirky words and very informative. The ONLY negative, when arrived. It arrived in a flimsy eBay box, so padding within so drifting from side to side within. Back Market you let it down on this front. I was expecting a little more from your packaging of these new purchases. I hope this will be noted, thanks Pip Silvers

    Condition

    Excellent

    Purchased

    24/11/2023

  • Masego T.

    Verified purchase

    Reviewed 23/06/2024, United Kingdom.

    Arrived quickly, no marks or scratches, set up was also fine like a new phone, the condition of battery is very good. It's a bargain compared to a new phone. Thank you Back Market, I'm coming for another phone again.

    Condition

    Excellent

    Purchased

    12/06/2024

  • Eunice M.

    Verified purchase

    Reviewed 01/10/2023, United Kingdom.

    I am surprised and delighted with the i pad I bought. It looks like new and is so much cheaper than the new one I was planning to buy. My son recommended Back Market to me and I will definitely use it again. The i pad arrived quickly and undamaged. Highly recommend.

    Condition

    Good

    Purchased

    21/09/2023

  • Owen B.

    Verified purchase

    Reviewed 27/08/2023, United Kingdom.

    It’s amazing! So happy that I’ve bought this and back market is able to supply a working, basically new iPhone! I was expecting dents, or a bad battery, but there is nothing wrong with this phone, and it works like a charm. I’m so confused why someone would just not want this iPhone though. It makes me seriously question how many functional things people are just throwing away because they don’t want something anymore.

    Condition

    Excellent

    Purchased

    15/08/2023

  • Raymond M.

    Verified purchase

    Reviewed 23/08/2023, United Kingdom.

    I bought this mobile phone as a stop gap while I get my main phone a battery replacement unfortunately the phone I bought could not update apps as the operating system was too old the phone itself was in perfect working order I was given a refund with no problems I would definitely use this company again if I was going to buy a new phone

    Condition

    Excellent

    Purchased

    14/08/2023

  • John C.

    Verified purchase

    Reviewed 02/01/2025, United Kingdom.

    This is the second one I’ve bought, first one for me, this one for my wife. Great phones exactly as described and are working flawlessly. Effortless process to buy from Backmarket👌🏻

    Condition

    Excellent

    Purchased

    12/12/2024

  • Patricia M.

    Verified purchase

    Reviewed 03/04/2024, United Kingdom.

    The quality of the ipad is really good as it has no scratches or flaws. Delivery was quick and the package was securely packed. I am really pleased with the service and the ipad.

    Condition

    Fair

    Purchased

    16/03/2024

  • Jane S.

    Verified purchase

    Reviewed 06/03/2024, United Kingdom.

    This is the 3rd device I’ve bought from Back Market and I have been really impressed each time. The order was dispatched quickly and the iPad itself was in excellent condition

    Condition

    Fair

    Purchased

    17/02/2024

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