Refurbished price:£239.00
Versus £599.00 new

Battery
4.1/5
Shipping
4.6/5
Lens & Camera
4.5/5
Accessories
4.2/5
Packaging
4.5/5
Overall performance
4.3/5
Appearance
4.4/5
Reviewed 01/12/2025, United Kingdom.
The phone, cosmetically, is better than expected, I cannot see any markings on it at all. The only ‘issue’ raised when switching phones via iCloud was a question over whether the battery was an apple replacement. The phone appears to be behaving as expected.
Condition
Good
Purchased
17/11/2025
Reviewed 14/05/2025, United Kingdom.
Great service. Good value and product as described. Delivery nice and quick. Not much else to say really, would recommend
Condition
Excellent
Purchased
14/04/2025
Reviewed 19/04/2026, United Kingdom.
I ordered the ‘fair’ condition iPhone 12 and received a perfect handset. The case was excellent and the screen perfect. Very impressed.
Condition
Fair
Purchased
09/04/2026
Reviewed 16/04/2026, United Kingdom.
absolutely faultless, and a very impressive price for it too
Condition
Good
Purchased
16/03/2026
Reviewed 05/02/2026, United Kingdom.
Device has worked well from the start - face ID seems better than iphone 11 it replaced. Cosmetics excellent - it looks good. Initial max charge was 60% but after a couple of battery cycles it calibrated to 100% - all good. Only negative was minor - the charging cable looked new but the USB-C plug will not go into any of my USB-C sockets far enough to connect, so its unusable.
Condition
Excellent
Purchased
14/01/2026
Reviewed 30/12/2025, United Kingdom.
Really loving my new phone. Even though we went for one in fair condition, there is barely a mark on it. Works like new and paying that tiny bit extra for a new battery ensures top class perfomance. Thanks BackMarket!
Condition
Fair
Purchased
18/12/2025
Reviewed 17/11/2025, United Kingdom.
I absolutely love the Phone although it was fair condition. The battery is good I didn’t expect the battery health to be on 100% brand new. I will definitely be buying from Backmarket the next time I need a Phone
Condition
Fair
Purchased
14/11/2025
Reviewed 13/08/2025, United Kingdom.
Phone is in brilliant condition only thing I could beg to differ about is the battery not being a genuine Apple battery however it works brilliantly if not better than an Apple battery Very happy with my purchase
Condition
Fair
Purchased
29/07/2025
Reviewed 26/12/2024, United Kingdom.
Got my son a iPhone 13 Pro Max was advised it could come scratched wear and tear due to the price I payed but it come so fresh not one scratch in sight perfect condition all works fine and they even added a pack of sweets lol nice touch. My son was over the moon thank you
Condition
Fair
Purchased
04/12/2024
Reviewed 26/11/2023, United Kingdom.
Must admit felt pretty sceptical about buying a refurbished phone off the internet, however I was recommended by a friend. I purchased a iPhone 11. It was an easy process and quick delivery. The phone is amazing. I am very happy. Thank you Back Market!
Condition
Good
Purchased
14/11/2023