Seller reviews, items and info

Approved seller with 4.2/5 Stars ratingTrusted on Back Market for

Overall rating

3,635 verified reviews

Rating details

  • Battery

    4/5

  • Shipping

    4.6/5

  • Lens & Camera

    4.4/5

  • Accessories

    4/5

  • Packaging

    4.3/5

  • Overall performance

    4.2/5

  • Appearance

    4.3/5

Reviews

  • Babs T.

    Verified purchase

    Reviewed 06/04/2025, France.

    Delivered on time and as per my choice "very good condition" as new. I was afraid of the standard battery as Google is not known for its autonomy, but it held up really well. Thanks Back Market!

    Translated from French


    Condition

    Good

    Purchased

    28/03/2025

  • Abdur R.

    Verified purchase

    Reviewed 18/07/2026, Italy.

    I bought the phone in good condition but the phone was in excellent condition the phone was top I am so happy I received the phone

    Translated from Italian


    Condition

    Fair

    Purchased

    14/07/2026

  • Nataly P.

    Verified purchase

    Reviewed 20/04/2025, France.

    Bjr The first time I used the charger for my watch and it caught fire, my watch was very very hot. Is this charger guaranteed? Do you think that my watch is damaged? If you want, I can send the charger back to you. Thank you for your reply. Have a nice day

    Translated from French


    Condition

    Good

    Purchased

    16/03/2025

  • Nicolas D.

    Verified purchase

    Reviewed 04/08/2026, France.

    It is very fast, perfectly refurbished by Back Market. I have issues with the Bluetooth disconnecting from my sensor when the screen is not active, but Android 14 must be the cause of the problem...

    Translated from French


    Condition

    Fair

    Purchased

    24/07/2026

  • Laurent F.

    Verified purchase

    Reviewed 28/07/2026, France.

    As always, the product is in excellent condition. So, a very satisfied customer. However, the product is reconditioned and shipped from Finland via Sweden and Germany, is all that really ecological? But anyway, I remain convinced by reconditioned products. Thanks to Backmarket

    Translated from French


    Condition

    Fair

    Purchased

    21/07/2026

  • Fathia M.

    Verified purchase

    Reviewed 03/12/2025, France.

    Very happy with my purchase on Back Market, I was afraid of the result. I am ordering for the 1st time but not at all I highly recommend Back Market. I bought a xiaomi Redmi note 12, received on time and in perfect condition as new, not even a scratch and very operational.

    Translated from French


    Condition

    Fair

    Purchased

    15/11/2025

  • Pierangelo R.

    Verified purchase

    Reviewed 16/07/2026, Italy.

    I know the limitations of the P Smart 2019. In a short time, I cloned it from a previous identical and unusable one. Fast delivery. Excellent condition. Fair price for a usage perspective of even a few years or months. Seller's reliability verified.

    Translated from Italian


    Condition

    Fair

    Purchased

    02/07/2026

  • Joel E.

    Verified purchase

    Reviewed 17/06/2026, Spain.

    I checked it over ‘carefully’, worried it might be in poor condition, but it turns out it was just a couple of marks on the paintwork of the back cover; with a case on, or viewed from a bit of a distance, it looks as good as new! The minimum standards are clearly high – I’m really pleased! €360 for a phone that originally cost €1,000 – a clear win-win.

    Translated from Spanish


    Condition

    Fair

    Purchased

    31/05/2026

  • Nicolas P.

    Verified purchase

    Reviewed 13/08/2025, France.

    Frankly, for a phone in "fair condition" it's absolutely perfect. No marks on the screen, nickel-plated camera, 90% battery capacity. Even the delivery took 3 days even though the parcel arrived from Finland! The only thing that makes you think it's a refurbished phone is that there are big wear marks on the side, but that was expected and anyway: I don't care, I've put a protective cover on the phone that hides the outline.

    Translated from French


    Condition

    Fair

    Purchased

    29/07/2025

  • Carla alexandra B.

    Verified purchase

    Reviewed 11/05/2026, Portugal.

    So far I haven't noticed any problems with the software or hardware. But the battery and the heating of both the processor and the battery worry me. When I load some apps that I really need, it gets hot. I haven't used the phone on a daily basis because I don't have a compatible charger and I ordered one. The Sony arrived as indicated on the page. I'm sorry I didn't bring a charger, only a compatible cable. When browsing or writing with WiFi on, the battery 🔋 loses autonomy more quickly. But I'll have to check this out further. I hope it lasts as long as the 10-year-old Xperia XA.

    Translated from Portuguese


    Condition

    Excellent

    Purchased

    25/04/2026

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