Seller reviews, items and info

Approved seller with 4/5 Stars ratingTrusted on Back Market for

Overall rating

1,473 verified reviews

Rating details

  • Battery

    3.5/5

  • Lens & Camera

    4/5

  • Shipping

    4.3/5

  • Accessories

    3.6/5

  • Packaging

    4.2/5

  • Overall performance

    3.9/5

  • Appearance

    4/5

Reviews

  • Maite M.

    Verified purchase

    Reviewed 05/05/2026, Spain.

    It looks great. Like new, clean and with Windows 11 pro installed. The IT guy at my company checked it and found it to be excellent. Only a few days later a lining they put on the casing came off, but I removed it and it only has a few small scratches, nothing that you can't do in two months of use. I won't buy new devices again.

    Translated from Spanish


    Condition

    Good

    Purchased

    20/04/2026

  • Willy H.

    Verified purchase

    Reviewed 26/04/2026, Portugal.

    I am very calm and confident that the product I bought is of the quality I expected and complies with the advertising, I have chosen to continue my guaranteed purchases from Back Market - the quality of the product is guaranteed without a doubt, a hug to this team of professionals, All the Best, Willy Hendrick

    Translated from Portuguese


    Condition

    Good

    Purchased

    13/04/2026

  • Christine G.

    Verified purchase

    Reviewed 06/10/2025, France.

    The appliance is in very good condition and works perfectly. I'm very happy with my purchase at the moment, but I'll have to wait and see.

    Translated from French


    Condition

    Good

    Purchased

    18/09/2025

  • Enzo G.

    Verified purchase

    Reviewed 22/07/2025, France.

    High-performance computer with lots of storage. Smooth and easy to configure. Arrived in good condition. Fast and careful delivery.

    Translated from French


    Condition

    Good

    Purchased

    06/07/2025

  • Eric L.

    Verified purchase

    Reviewed 28/01/2026, Spain.

    The laptop is in even better shape than I expected. The power bridge external battery had been swapped by a better model than the default one and it had only one charge cycle, so it's completely new. I've tested all hardware components and they work impeccably both in the original Windows 11 setup and on the Linux distro I installed. This was a fantastic deal for a very fair price.

    Translated from Spanish


    Condition

    Good

    Purchased

    24/01/2026

  • Liselotte H.

    Verified purchase

    Reviewed 18/03/2025, Netherlands.

    The laptop was delivered promptly and the device was carefully packed. The laptop really does look like new. The keyboard layout is a bit different from what I am used to but with a slight change in settings, it is now fine. Booting was smooth so the various installation programmes are apparently fine. I think it's a fine product. And of course a very nice idea that it is refurbished!

    Translated from Dutch


    Condition

    Good

    Purchased

    28/02/2025

  • Cyranux D.

    Verified purchase

    Reviewed 24/03/2026, Belgium.

    Frankly, it's not bad, powerful and quiet even when pushed to the max. The only problem is that the backslash key and the other symbols on the same key are missing, which for a Linux programmer is unacceptable. That's why I ordered another keyboard.

    Translated from French


    Condition

    Good

    Purchased

    11/03/2026

  • Jay C.

    Verified purchase

    Reviewed 02/03/2026, Spain.

    Honestly, the device's condition was better than I expected. There are a few minor flaws, but nothing that bothers me. And the laptop works perfectly. Also, the Windows version installed did not have any bloatware that I didn't want.

    Translated from Spanish


    Condition

    Fair

    Purchased

    13/02/2026

  • Myriam P.

    Verified purchase

    Reviewed 19/02/2026, France.

    Everything works perfectly, I didn't think that 256GB didn't allow for much storage knowing that 3/4 is already taken by the system. But the computer is in good condition, arrives perfectly packed and quickly.

    Translated from French


    Condition

    Fair

    Purchased

    31/01/2026

  • Antoine M.

    Verified purchase

    Reviewed 26/11/2025, France.

    Device in "very good condition" according to the site, but rather in perfect condition on receipt (only 2 days!)! Excellent quality screen, absolutely no scratches, perfect casing, keyboard and pad like new, very responsive computer. The only downside is that the charger is the one with the big block, which could damage the plug given the weight applied to it. But all in all, an excellent experience

    Translated from French


    Condition

    Good

    Purchased

    17/11/2025

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