Seller reviews, items and info

Approved seller with 4.3/5 Stars ratingTrusted on Back Market for

Overall rating

580 verified reviews

Rating details

  • Battery

    4.2/5

  • Lens & Camera

    4.4/5

  • Shipping

    4.6/5

  • Accessories

    4.2/5

  • Packaging

    4.6/5

  • Overall performance

    4.2/5

  • Appearance

    4.3/5

Reviews

  • Michel B.

    Verified purchase

    Reviewed 18/03/2026, France.

    The Thinkpad P52 is indeed an excellent machine and the one I received ( sn PF 13N4L6) refurbished by BTech was in perfect external condition. The problems started as soon as I switched it on: the battery was at a low level and I tried to recharge it by plugging in the charger supplied. Charging didn't work properly (numerous intermittent cuts), so I decided to remove the battery to check for any contact problems caused by transport. When I restarted the machine, I realised that it had 'lost' the date and time information, a common occurrence on older machines with a weak or dead CMOS battery. Curious for a refurbished and tested PC, isn't it? On opening the rear cover, I noticed that one of the battery wires (the black one) was not connected. What's more, the CMOS battery didn't look like a new part to me (there was a piece of black tape around it???). After ordering (Amazon.fr) and changing the famous battery, this problem was solved. As for the battery charging problem, I had a ThinkPad Thunderbolt 3 Dock with its compatible charger (20V - 130W) instead of the 170W I'd received but which had obviously broken down. With this new charger, everything works fine. So I'm wondering whether the machine was properly tested and shipped with the accessories used. I obviously have the faulty parts in my possession and have attached a photo of the CMOS battery with its black wire disconnected.

    Translated from French


    Condition

    Good

    Purchased

    01/03/2026

  • Colette G.

    Verified purchase

    Reviewed 23/07/2026, France.

    I am satisfied with my laptop, it is in very good condition and works correctly. For me, refurbished is something that suits me, and I feel like I'm helping the planet "just a little bit" by buying this way.

    Translated from French


    Condition

    Excellent

    Purchased

    15/07/2026

  • Aito A.

    Verified purchase

    Reviewed 18/10/2024, France.

    The MacBook pro is great 😅, arrived the expected date and on perfect condition 👍et functional, I thank Black market , For, delivery and reconditioning of the MacBook pro, I recommend without hesitation!!!!

    Translated from French


    Condition

    Fair

    Purchased

    13/10/2024

  • Ana B.

    Verified purchase

    Reviewed 29/10/2025, Spain.

    I was impressed, better than expected. The only drawback is that I found it difficult to change the language the computer was configured with (French) but that has been solved. I have never bought a reconditioned product before and I am convinced. Thank you!

    Translated from Spanish


    Condition

    Excellent

    Purchased

    12/10/2025

  • Izabela O.

    Verified purchase

    Reviewed 16/11/2024, France.

    The PC is like new, delivered with Windows 11 Pro. Ultra fast and powerful, nothing to say about the quality of the PC. Well done for the reconditioning! It's also worth noting the very protective packaging of the PC for delivery: perfect 👍

    Translated from French


    Condition

    Excellent

    Purchased

    24/10/2024

  • Valerie G.

    Verified purchase

    Reviewed 11/02/2026, France.

    I was a bit surprised to see some marks on the screen, probably from a cleaning product, when I took it out of the packaging. This morning I had difficulty opening it, I had entered my secret code, I validated and it was blocked, until I clicked on a key that appeared.

    Translated from French


    Condition

    Excellent

    Purchased

    25/01/2026

  • Christophe R.

    Verified purchase

    Reviewed 10/07/2026, France.

    Device received very quickly and very well packaged. So far it works perfectly. The only downside, which explains why I'm not giving it 5 stars, is that the keyboard cleaning could have been done better. The casing is perfect, which is normal for a PC described as being in perfect condition, but not the keyboard.

    Translated from French


    Condition

    Excellent

    Purchased

    19/06/2026

  • Isabelle F.

    Verified purchase

    Reviewed 11/06/2026, France.

    It's perfect. I recommend Back Market

    Translated from French


    Condition

    Fair

    Purchased

    12/05/2026

  • Virginie F.

    Verified purchase

    Reviewed 01/06/2026, France.

    Very happy with this thinkpad. Small error of 2 keys interchanged, I imagine during reconditioning. I will make do with .... Top delivery and packaging.

    Translated from French


    Condition

    Excellent

    Purchased

    20/05/2026

  • Jacques R.

    Verified purchase

    Reviewed 18/04/2026, France.

    Perfect computer, works very well. Very fast and impeccable image quality.

    Translated from French


    Condition

    Fair

    Purchased

    01/04/2026

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