Customer reviews

Overall rating

87 verified reviews

Rating details

  • Overall performance

    4.5/5

  • Appearance

    4.5/5

  • Accessories

    4.4/5

  • Battery

    4.3/5

  • Lens & Camera

    4.6/5

  • Packaging

    4.7/5

  • Shipping

    4.8/5

Reviews

  • Michaela M.

    Verified

    Reviewed 01/10/2023, United Kingdom.

    Bought the phone in excellent condition and that is exactly what I got. Really happy with the phone it is refurbished but looks brand new and the service from Back Market was spot on- phone arrived quickly and communication about delivery was great too.

    Condition

    Excellent

    Purchased

    21/09/2023

  • Rebekah L.

    Verified

    Reviewed 22/10/2023, United Kingdom.

    My phone arrived very quickly - within 24 hours of ordering. My iPhone 8 is in very good condition & works very well, transferring over all of my data, etc. with the exception of my text history. My only complaint would be the longevity of the battery which I believe would be better if the phone was brand new. However, given what I paid I am extremely happy & will definitely be using Back Market to purchase phones for my 2 daughters whose birthday is in November.

    Condition

    Excellent

    Purchased

    10/10/2023

  • Susan H.

    Verified

    Reviewed 30/09/2023, United Kingdom.

    Bearing in mind my old iphone was rather near to its grave and gave me and a phone shop engineer to get everything sorted over to my new phone, I was very pleased to receive the package far quicker than expected. At a good price too! Having a battery that keeps its charge for several days now is wonderful, and my Iphone 8 works the same as my old 6 - I like familiar. The only draw back is that I have had to replace my ear phones due to the different connector and I have found that I can't use these for hands free in the car if the phone needs charging at the same time e.g. on a long journey. Apart from that, very pleased.

    Condition

    Excellent

    Purchased

    12/09/2023

  • Kathryn L.

    Verified

    Reviewed 29/12/2023, United Kingdom.

    It was a Christmas present for my daughter. It arrived quickly and I was delighted with the condition. It looked brand new. It is in good working order and she is over the moon to have her own phone. I will definitely recommend to others.

    Condition

    Excellent

    Purchased

    27/11/2023

  • Elissa B.

    Verified

    Reviewed 17/09/2023, United Kingdom.

    Was exactly as described and in fantastic condition. Just like new. Even sent a wee rubber pen thing for hitting the keys. Was so easy to order and delivery was so quick. Would definitely recommend this company if you are looking for a phone

    Condition

    Excellent

    Purchased

    04/09/2023

  • Darren B.

    Verified

    Reviewed 26/08/2023, United Kingdom.

    Bought this phone for my mother, it's in absolutely perfect condition! Have just set it up for her, she is over the moon with it! Great service, great price and a great phone!! A very happy me and a very happy mother! Spot on!!

    Condition

    Excellent

    Purchased

    15/07/2023

  • Charlene Y.

    Verified

    Reviewed 03/10/2023, United Kingdom.

    Had it t for about 2 weeks and So far so good the only issue with it is when on the phone to someone at times they have complained that the speaker sounds abit muffled. Other then that the phone is in great shape no scratches no dents. This is my second time buying from back market and both been good experiences and both phones have been in great shape

    Condition

    Excellent

    Purchased

    15/09/2023

  • Susan A.

    Verified

    Reviewed 24/09/2023, United Kingdom.

    Really pleased with the iPhone 8 for my daughter, delivery was really quick and phone is immaculate. Would definitely recommend this site to anyone and will use again.

    Condition

    Excellent

    Purchased

    12/09/2023

  • Sarah M.

    Verified

    Reviewed 24/07/2023, United Kingdom.

    My phone arrived faster than estimated and was well packaged. It is in perfect condition, looks like new. So far the quality and functionality of the phone has been perfect. Which is great given its a an older model. I would definitely buy a refurbished phone from this seller again. Thank you

    Condition

    Excellent

    Purchased

    19/07/2023

  • Sandra B.

    Verified

    Reviewed 28/09/2023, United Kingdom.

    Ordered an ‘excellent’ condition iPhone 8 and it sure was! Ordered Saturday PM, despatched Monday and arrived Tuesday morning. Really impressed with but service and initial condition of phone

    Condition

    Excellent

    Purchased

    23/09/2023