: customer reviews

Overall rating

127 verified reviews

Rating details

  • Overall performance

    4.4/5

  • Appearance

    4.5/5

  • Accessories

    4.1/5

  • Battery

    4.1/5

  • Lens & Camera

    4.5/5

  • Packaging

    4.5/5

  • Shipping

    4.7/5

Reviews

  • Robert B.

    Verified

    Reviewed 12/02/2024, United Kingdom.

    Had to buy a new phone for my daughter and we both decided get refurbished for once. There was good selection and price on the model she wanted. Delivery was a bit delayed, but once it arrived we thought the condition was very good. Fingers crossed, she loves it so far!

    Condition

    Excellent

    Purchased

    30/01/2024

  • Kyriakos T.

    Verified

    Reviewed 29/05/2023, United Kingdom.

    My Father got me the Samsung galaxy s10 lite for a first phone, its pretty decent for a new phone or in general. we are pretty happy with the battery,storage especially the camera!! And its really good for a first phone.We recommend a!!

    Condition

    Good

    Purchased

    14/05/2023

  • Edgar M.

    Verified

    Reviewed 06/03/2023, United Kingdom.

    Excellent condition and my phone was as good as new, I'm impressed with my product and would buy again using the same process. Value For Money its like I have upgraded my Samsung S10+ at minimum cost. Purchasing refurbished items is the way forward for me now. 👍🏾

    Condition

    Excellent

    Purchased

    16/02/2023

  • Lexi-mae C.

    Verified

    Reviewed 12/03/2023, United Kingdom.

    I ordered the lavender galaxy s20 fe it's absolutely brilliant not a mark.on it and its honestly the best phone I've had so far. I've bought from. Back market a few times and each time the phone hadls been amazi

    Condition

    Fair

    Purchased

    24/02/2023

  • Ken E.

    Verified

    Reviewed 04/03/2024, United Kingdom.

    Thank you for a genuine experience. Everything was as you said and I could not be happier. I got the phone of my dreams and budget. Thank you ever so

    Condition

    Fair

    Purchased

    21/02/2024

  • Milena H.

    Verified

    Reviewed 15/12/2022, United Kingdom.

    Great phone so happy with it.Like the size of it ,like the camera, everything.Great coustemer service. Promp emails to keep you updated about your order which was discarded the same day I place an order. Was not happy with the delivery company and because it is a pain to contact them ,I emaied Back Market and they get in touch the same day giving me updates.Great company with great customer services.Thank you.

    Condition

    Excellent

    Purchased

    02/12/2022

  • Anthony R.

    Verified

    Reviewed 14/01/2023, United Kingdom.

    Still find it hard to believe I couldn't find any flaws in the handset when it arrived. probably only lost a couple of hours per day on battery drain, and it was pristine. Bonus for turning up in the official Samsung box too. Arrived quickly and well packaged. Really happy.

    Condition

    Good

    Purchased

    27/06/2022

  • Ellie R.

    Verified

    Reviewed 10/03/2023, United Kingdom.

    The phone came in near pristine condition, there are a few small scratches on the rim of it- But, other than that it's great! The battery life is amazing and the phone runs smoothly. It was delivered on time as well.

    Condition

    Excellent

    Purchased

    22/02/2023

  • Mehdi K.

    Verified

    Reviewed 27/12/2022, United Kingdom.

    this product is fantastic it came in a Samsung box look like it was brand new everyone thought it was new i used this phone since I got it I recommend if its your fist Samsung phone and if it's not still buy it

    Condition

    Good

    Purchased

    17/09/2022

  • Michael H.

    Verified

    Reviewed 20/03/2023, United Kingdom.

    I bought a phone rated as “fine”. There are a couple of marks on the bezel but nothing to complain about, and the screen is like new. The phone is fast and has no problems that I’m aware of. Would definitely use again.

    Condition

    Excellent

    Purchased

    06/03/2023