Customer reviews

4.4/5

206 verified reviews in the last 24 months.

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  • E

    Efi P.

    Purchased on the 21 September 2023

    Verified purchase
    4.1/5

    Pink Huawei P20 refurbished. Over all an amazing buy, comes with all you may need. Had some small technical difficulties to overcome, however I don't believe this to be a fault of the refurbishment,though should be noted that it's possible to have them. All works perfectly as intended. If I hadn't bought it myself, I wouldn't tell its not brand new. Highly recommend! Will update if any new faults arise. Thank you

    Reviewed in United Kingdom on 26 March 2025

    Huawei P20 128GB - Gold - Unlocked - Dual-SIM
  • B

    Beverley P.

    Purchased on the 17 June 2023

    Verified purchase
    4.9/5

    Ordering was easy. Received a day earlier than expected however it was left in full view of passers by on the doorstep, so not impressed with the choice of delivery company. However, I expected a refurbished phone but was delighted to receive a new phone. I am very pleased with the Samsung Galaxy S21 5G it meets my expectations. I would recommend Backmarket and will definately use them im the future. A really good service.

    Reviewed in United Kingdom on 26 March 2025

    Galaxy S21 5G 256GB - Pink - Unlocked
  • L

    Lynn N.

    Purchased on the 8 February 2024

    Verified purchase
    5/5

    Wow wow I was really nervous about buying a reconditioned phone in case it was a rip off Well how wrong was I 🤣 Amazing service,super quick delivery and OMG it looks brand new not a scratch or mark on the phone. I'll definitely be buying from Backmarket again I've already been telling and showing my family and friends the phone and none of them can believe it's reconditioned

    Reviewed in United Kingdom on 26 March 2025

    Sony Xperia 10 III 128GB - Black - Unlocked
  • I

    Ivan P.

    Purchased on the 23 October 2023

    Verified purchase
    5/5

    Entirely satisfied with my refurbished purchase from Back Market. Looked like new, a ghost of previous ownership in the form of a vodaphone app and Irish news feeds, which have faded away as the phone has identified me from login to the variety of social media and the middle England location data now populating it. Took advantage of the excellent value 2 year accidental damage plan and, with my Galaxy A41 in a sturdy wrap-around case, hope never to have to test it out. My experience to date is that you can buy with confidence from Back Market. Thank-you.

    Reviewed in United Kingdom on 26 March 2025

    Galaxy A41 64GB - Black - Unlocked
  • N

    Nigel W.

    Purchased on the 13 August 2023

    Verified purchase
    4.9/5

    I purchased a refurbished Samsung A40 in excellent condition. The phone is immaculate like new. Great service throughout the purchase etc..Would highly recommend these guys to family and friends. Very pleased

    Reviewed in United Kingdom on 26 March 2025

    Galaxy A40 64GB - Black - Unlocked
  • A

    A D.

    Purchased on the 10 December 2023

    Verified purchase
    4.4/5

    I was more than happy with these EP-T21S buds quite a good quality sound however there was no way i could adjust them to get more bass that is my only gripe , very secure and comfy too i just wanted some bass from me they get a 7/10.

    Reviewed in United Kingdom on 26 March 2025

    Aukey EP-T21S Earbud Noise-Cancelling Bluetooth Earphones - Black
  • J

    Jacqui W.

    Purchased on the 30 March 2024

    Verified purchase
    5/5

    I'm very pleased with the phone. Although it's an old model, the build quality of Huawei phones plus the excellent camera makes it a total bargain. It's my third phone purchase from you and they've all been delivered fast and in excellent new condition.

    Reviewed in United Kingdom on 15 April 2025

    Huawei P30 Pro 128GB - Black - Unlocked
  • M

    Michelle C.

    Purchased on the 6 February 2024

    Verified purchase
    4.2/5

    I ordered this watch as I liked the look of it and I am a Samsung user. Really impressed with it and its really easy to navigate and use. It arrived on time and is in great as new condition. The charger they sent was not the right type but I had a spare. Overall I am impressed, I will certainly be buying used tech in the future.

    Reviewed in United Kingdom on 26 March 2025

    Smart Watch Samsung HR GPS Gear S3 Frontier - Black
  • G

    Gene P.

    Purchased on the 24 March 2024

    Verified purchase
    5/5

    The only thing I find myself wishing for is a longer battery life, but that's more due to what I'm using it for than anything (PCVR via Airlink). Overall, this headset truly feels as good as new and is an affordable way to get into VR for a beginner such as myself!

    Reviewed in United Kingdom on 11 April 2025

    Oculus Meta Quest 2 VR headset
  • R

    Rita C.

    Purchased on the 17 February 2024

    Verified purchase
    4.5/5

    The phone is in really good condition. The delivery was very quick. I also came with a really nice case. The only thing I would criticise is that it doesn't seem like all of the content of the phone was erased. I have a few things that were in Japanese. A bit annoying but apart from that the phone is really good considering it is second hand.

    Reviewed in United Kingdom on 26 March 2025

    Galaxy S21 5G 256GB - Grey - Unlocked