Customer reviews

Overall rating

12 verified reviews

Rating details

  • Overall performance

    4.7/5

  • Appearance

    4.7/5

  • Packaging

    4.8/5

  • Shipping

    4.8/5

Reviews

  • George C.

    Verified

    Reviewed 14/03/2025, United Kingdom.

    Was a little hesitant of buying a device with fair grading but i’m very impressed. Everything functions as it should, screen and body is in good condition. The only wear is minor around the edges and one scratch on the underside of the device. A great deal for a great machine, glad I went for it! Thanks very much :)

    Condition

    Fair

    Purchased

    11/03/2025

  • Hannah T.

    Verified

    Reviewed 24/03/2025, United Kingdom.

    I am so impressed with this MacBook! It came within 15 hours of ordering and was in perfect condition even though I selected 'Good' condition. The screen and outside of the MacBook are in mint condition with a few faint surface scratches on the bottom of the laptop. There was minimal wear on the silicone feet which I replaced after a few weeks when I was sure I would be keeping it. Opening the back to put on the new feet also allowed me to see that the inside was also brand new and perfectly expert cleaned as advertised - with not even a spec of dust! This is the first MacBook I have ever owned and I can confidently say I will never go back to windows. Dispite the age of the laptop, which I was a little worried about, it works at exactly the same speed as my 2022 iPad and there is nothing I cannot do with it despite it being 10 years old at this time. The glowing apple on the back is an added bonus! I have always dreamed of having my own MacBook and never would have been able to afford one without BackMarket, and would be worried about the condition if I bought one elsewhere. When the laptop first arrived the lower case O wouldn't work but after a quick google searched I realised it was because of an accessibility setting (so watch out for that, its not broken!) - and it has been perfect since. I have already shown off my new laptop to friends and family and highly recommended to my friends!!!! I will not think twice about ordering from BackMarket again. 10/10. I am taking care of this laptop with daily surface cleaning, new rubber feet, silicone dust plugs and a hard plastic case to ensure that it lasts me hopefully another 10 years and prevent any wear and tear. So far I have been unable to put it down!!! THANK YOU BACK MARKET!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    Condition

    Good

    Purchased

    10/03/2025

  • George B.

    Verified

    Reviewed 23/03/2025, United Kingdom.

    The laptop is very good, no scuffs or marks that I can see but it arrives already set up with an account meaning it needs factory resetting to fully set it up properly as your own device. Other than that it’s good.

    Condition

    Good

    Purchased

    10/03/2025

  • Sarah J.

    Verified

    Reviewed 03/04/2025, United Kingdom.

    Amazing, thank you!! Speedy delivery, and packed really nicely! The only complaint I have is that I didn't upgrade my iMac sooner. Super fast! Thank you :)

    Condition

    Excellent

    Purchased

    19/03/2025

  • Manuel G.

    Verified

    Reviewed 09/03/2025, United Kingdom.

    it is simply amazing, I had to upgraded my macbook pro. I received a brand new adaptor plus all the instructions to set up this masterpiece. thanks again.

    Condition

    Good

    Purchased

    27/02/2025

  • Michael S.

    Verified

    Reviewed 24/03/2025, United Kingdom.

    Amazing quality, the condition was stated as “fair” but it looks almost brand new which was the biggest surprise

    Condition

    Fair

    Purchased

    09/03/2025

  • Lyn H.

    Verified

    Reviewed 17/03/2025, United Kingdom.

    very happy with the whole buying process. new laptop arrived quickly and well protected in box well labelled. had good condition but it looks brand new. very happy with its performance so far .

    Condition

    Good

    Purchased

    02/03/2025

  • Rahul M.

    Verified

    Reviewed 15/03/2025, United Kingdom.

    I bought excellent condition with 94% batteries heath and look new MacBook Air M1 2020

    Condition

    Excellent

    Purchased

    09/03/2025

  • Judy E.

    Verified

    Reviewed 21/03/2025, United Kingdom.

    This came in brand new condition, packaged and unopened. I couldn’t be more pleased with it.

    Condition

    Excellent

    Purchased

    20/03/2025

  • Murtaza B.

    Verified

    Reviewed 07/03/2025, United Kingdom.

    All good & working, like new device.

    Condition

    Good

    Purchased

    15/02/2025