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Overall performance
4.6/5
Appearance
4.7/5
Accessories
4.3/5
Battery
4.4/5
Lens & Camera
4.7/5
Packaging
4.7/5
Shipping
4.8/5
Reviewed 24/08/2025, United Kingdom.
Delighted with my 12mini. Fits beautifully in my handbag. Had to learn a few new skills as my last IPhone was pretty ancient. It was delivered so quickly and I was very happy with the condition. The case was a bonus.
Condition
Good
Purchased
14/08/2025
Reviewed 12/07/2025, United Kingdom.
I was a little unsure about buying a refurbished phone, but Back Market has completely changed my view! My iPhone 13 Pro arrived fast, well-packaged, and in near-perfect condition — honestly, it looks and feels brand new. Not a scratch on it! The phone runs smoothly, the battery life is excellent, and all the features — camera, Face ID, display — work flawlessly. I saved a lot compared to buying new, and it feels great to make a more eco-friendly choice too. Customer service was clear and helpful, and the 1-year warranty adds real peace of mind. This is hands down the best tech purchase I’ve made in a while. Highly recommend Back Market to anyone considering a refurbished phone. I’ll definitely be shopping here again!
Condition
Good
Purchased
21/06/2025
Reviewed 01/07/2025, United Kingdom.
I honestly couldn’t be happier. From start to finish, the whole experience was smooth, fast, and surprisingly exciting. The phone arrived quicker than I expected, was extremely well-packaged, and looked practically brand new even though it was refurbished and it came the next day!! I was a little skeptical at first buying a refurbished phone, but Back Market completely changed my mind. The quality is amazing, everything works perfectly, and I saved a ton of money compared to buying it new. Plus, I love knowing I made a more sustainable choice for the planet. Customer service was also excellent. I’d definitely recommend Back Market to anyone looking for a great phone without the huge price tag. Honestly, I’m really, really happy. 10/10 experience!
Condition
Good
Purchased
30/06/2025
Reviewed 02/10/2025, United Kingdom.
From start to finish the ordering process was straight forward. My new iPhone arrived quicker than expected. For a fair condition phone, there are only a couple marks on the back, the screen is perfect. As the phone is kept in a clear bumper case, you can barely see them. Put a screen protector on & away I go. Also, the battery capacity is at 95%, pretty awesome I'd say. I highly recommend Back Market to anyone looking for a new phone. Am very happy with my iPhone 12 Pro :))
Condition
Fair
Purchased
09/09/2025
Reviewed 10/11/2025, United Kingdom.
Absolutely immaculate. Came with a case and screen protector, as well as charging cable too, which is a lovely touch! And it has a 93% battery health score which is pretty decent. The new owner of this iPhone is best pleased with it.
Condition
Good
Purchased
28/10/2025
Reviewed 23/11/2025, United Kingdom.
Phone was in great condition, model exactly as described and, after charging and putting sim in, worked perfectly out of the box. This is the second phone I've had from backmarket, the last one lasted over 5 years, so hope this one does too.
Condition
Fair
Purchased
12/11/2025
Reviewed 11/11/2025, United Kingdom.
I couldn’t be happier with my purchase! The phone arrived in great condition just as described and even came with a screen protector and phone case, which was a pleasant surprise. Everything works perfectly, and the battery health is excellent.
Condition
Good
Purchased
07/11/2025
Reviewed 19/10/2025, United Kingdom.
I give Back Market a try following outstanding reviews, and I must say I'm really happy. The mobile came like new, with excellent battery performance, very well packed and delivered in timely manner. I'm so positive that I'll definitely recommend and use it again in the future when I need a new mobile/tablet.
Condition
Excellent
Purchased
05/10/2025
Reviewed 04/01/2025, United Kingdom.
Really impressed with the website and the delivery. This was the first time buying a refurbished phone . The phone was in immaculate condition and the price paid for it was really reasonable. I brought the phone as a present for my child and he was happy with it. Would definitely buy from backmarket again.
Condition
Good
Purchased
29/11/2024
Reviewed 27/08/2025, United Kingdom.
Everything uploaded from my old iPhone 11 and the experience was relatively easy. The 12 mini is a nice phone for the price and an upgrade from my last phone. I prefer to buy 2nd hand and have a sim only contract; no pressure and no big monthly bills.
Condition
Good
Purchased
06/08/2025