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4.4/5
Appearance
4.6/5
Accessories
4.2/5
Battery
4.3/5
Lens & Camera
4.5/5
Packaging
4.5/5
Shipping
4.6/5
Reviewed 28/12/2025, United Kingdom.
Flawless presentation and no bugs whatsoever. If I hadn't ordered the phone myself I wouldn't believe it was refurbished (I still sorta don't). The delivery service was commendable and I received it a day earlier than initially stated.
Condition
Excellent
Purchased
13/12/2025
Reviewed 11/03/2026, United Kingdom.
It was in pristine condition when I got it. Phone is 10/10. Great value for money. Thank you Back Market. Will shop here in the future.
Condition
Excellent
Purchased
26/02/2026
Reviewed 22/02/2026, United Kingdom.
I’m very pleased with my iPhone 14 Plus it’s easy to use and in such excellent condition for what I paid. And also got a good price for my old phone. Will be telling my friends about this and also coming back when I need anything else.
Condition
Excellent
Purchased
07/02/2026
Reviewed 16/02/2026, United Kingdom.
going well. still trying to get to grips with everything it offers but so far everything is excellent.
Condition
Premium
Purchased
03/02/2026
Reviewed 05/11/2025, United Kingdom.
Great transparency from start to finish. Absolute bargain, a mint condition phone with the tiniest blemish in a place invisible with a case and inconsequential of performance. It has changed my impression of what refurbished phones can be and will use again in the future to save well over half the retail price. It would be silly not to!
Condition
Good
Purchased
21/10/2025
Reviewed 22/11/2025, United Kingdom.
Amazing phone really easy to use and works fabulous for everything I need 10/10 service thank you I appreciate it !
Condition
Excellent
Purchased
07/11/2025
Reviewed 12/10/2025, United Kingdom.
I recently bought the Galaxy Z Flip5 512GB in Blue, and I couldn’t be happier with it. It’s very compact and light, making it super easy to carry around. The phone works a treat with my Android Auto unit, and everything runs smoothly, even when closed up, taking less space up in the car. The design is sleek, and the build quality feels premium. Out of all the Samsung Galaxy phones I’ve owned & this replaced my current Galaxy A54, this is definitely one of the better ones. I’m very happy with my purchase and would highly recommend it to anyone looking for a stylish, compact, powerful, and fun-to-use phone.
Condition
Excellent
Purchased
02/10/2025
Reviewed 01/03/2026, United Kingdom.
I ordered my Samsung S23 in Green, but when it arrived I had been sent a Samsung S22. I got in touch with customer service, who were incredibly helpful, and I was able to send the phone back and get it replaced. It was a pretty quick turn around and had the right phone within a week. Despite the annoyance, I really appreciated all the help and support that I got, and I'm very happy with my new phone. Thank you! x
Condition
Premium
Purchased
17/02/2026
Reviewed 04/03/2026, United Kingdom.
Excellent website, lots of choice. Phone arrived quickly and was well packaged. Phone better than expected, looks brand new, not a mark on it. Will definitely be using Back Market again, you can’t go wrong!
Condition
Excellent
Purchased
20/02/2026
Reviewed 14/02/2026, United Kingdom.
Wasn't sure what to expect as a first time buyer. I couldn't be happier! Incredible price for an incredible handset. No defects whatsoever. Battery life is good as new, and the entire purchasing experience was smooth with next day delivery. My go to for a new handset will now always be Back Market!
Condition
Excellent
Purchased
20/01/2026