Customer reviews

The Acer laptop turned up as advertised. It showed little sign of wear and was in excellent condition. Unfortunately I needed it to run two programmes (car related) both of which needed Windows. As the Acer used Chrome OS which was incompatible with these programmes, I had to send it back for a refund. This was very easy to do.

Grading is really conservative - there are a couple of scratches on the outside of the case, but otherwise this is like a brand new machine -- much better than the (newer) broken Chromebook I am replacing. I will definately go to Back Market when I next need another Chromebook. No complaints at all.

The MacBook was delivered in really good time and it’s in such good condition I cannot fault the back market team in anyway I love my Mac book it’s faster than my iPhone and that to me is brilliant as my iPhone is one of the latest out thank you back market

WOW! - I recently arrived in the UK on 16th Sept and had no idea whatsoever about almost everything. Tight on a budget I had to buy a laptop since my office laptop would have taken a month atleast and my work was really getting hampered. Casually scrolling on the web for refurbished laptops I stumbled upon Backmarket and found this laptop at a price cheaper than a entry level smartphone. I was so skeptical about buying this product as I had limited money and was staying in a hotel and had no idea what to do if anything went wrong. i ordered on a Sunday with fingers crossed and i got the laptop on tuesday, faster than the app could provide updates :D Seamless delivery by DPD and the product is astonishing! I looked really hard and couldn't find any scratches, chips or blemishes. Its that GOOD! I use it for 15 hours a day and it has never broken a sweat. Champion performance, massive battery backup and a 1 year warranty is totally an icing on the cake. I cant thank backmarket enough for this, they have been a saviour for me. As long as im in the UK im never buying new, only buying from backmarket! BIG THANKS GUYS!!!

Bought this as gift for Xmas. Have not used it extensively so can't comment on reliability etc, however, it boots-up quickly and seems to work as tho it is new. It downloads apps effectively and streams as it should (that's probably my internet). In short, I am extremely pleased with it. The purchase experience was easy to navigate and delivery was spot-on.

Fast delivery and the Chromebook works well. It was the cheapest one on backmarket and that shows. It's very battered but was very cheap and is just what I need for my scout group. Good service from backmarket.

The item sadly did not meet my requirements (my fault). I requested a replacement and my order is going through Back Market process. Correspondence has been exceptional from the BM team and I look forward to receiving my item very soon.

Great quality computer, everything working. The charger didn't work but back market refunded me for that and I got a new one. Very happy with purchase, thanks

Amazing quality and works great! Been looking for a mac for a long time now and couldn’t be happier with it

Laptop arrived well package, though with the wrong charger. The seller then sent out the correct charger a couple of days later, so the laptop is now in use. Battery appears to be in excellent condition. A recommended purchase.