Spotbuyer Ltd's customer reviews

"Buyer Beware" I didn't know this before this experience, but be warned that - in their own words - "Back Market is a global marketplace including more than 1,500 sellers of refurbished devices" I've bought two Samsung tablets from Back Market and in both cases the tablets themselves have been great and they were received extremely quickly. However the advert for my most recent purchase turned out to be grossly misleading as it contained various photographs showing the tablet - complete with the Samsung S-Pen - attached to a keyboard and the "Seller Comment" actually included the text "Complete with Samsung S-Pen". I'd been looking at three identical tablets but the other two adverts featured neither the keyboard nor the S-Pen. Unfortunately my new tablet arrived without these accessories and having contacted customer support I was disappointed and annoyed to be told that the seller had neither item available. I could have returned the tablet for a full refund but did not wish to do this as the tablet itself was OK. I was however offered either a refund of £12 or an S-Pen to be sent to me - there was no mention of recompense for the missing keyboard. After a further enqu...

I was a little bit skeptical, as I had bought refurbished devices previously and had bad experiences with the quality, mind you from a different site. I couldn't be happier with my purchase, the device has no signs of use and I was glad to see the stylus provided with it also. It was well packed in a generic box and massive bubble bags. Device is flawless and works perfectly. Was here the next day after ordering the previous afternoon via dpd

I expected a refurbished S9 tablet in excellent condition as advertised, I got a brand new sealed S9 tablet. I don't know how I could be anything but overjoyed.

As usual, Backmarket have lived up to expectations. The tablet has already earned its keep and is going to be a game changer. Excellent service, excellent condition, excellent packaging and delivery. I will continue to buy from and recommend Backmarket.

I'm really pleased with my Galaxy Tab. I will use Back Market again as refurbished tech is definitely the way forward.

Ordered my tablet which arrived the next day, nicely packaged and came with original charging cable and stylus pen.. totally amazed at how the newer tablets have evolved in tech and quality, it as literally as new at a great discount!.. my 5th purchase from back market, can't recommend highly enough!

Very happy with my phone and doing my bit to help the environment. Had been looking at buying a second hand phone until I came across your advert. Better quality knowing that by being refurbished the phone will probably last longer and with a 12 month warranty gives more piece of mind.

All works Headphones good condition Really fast delivery Thanks

Delivered early! The tablet was in excellent condition and packed well. Only complaint would be that the s pen came visibly damaged and wasn’t working properly. I have only had it for a day so maybe the pen will work better later? Idk