Customer reviews

First time buying a refurbished phone but wasn't disappointed. It was delivered really quickly and in really good condition, as I ordered "excellent condition " and it certainly was. I will be buying and recommending again without a doubt. Thank you Back Market.

I am delighted with my new phone.Although I was trying to do the right thing and buy a refurbished one, getting a new one for the same price was a bonus! I presume they were somehow surplus. Order and delivery was very efficient. I couldn't work out the model number of my old phone but would be happy to send it to you for recycling if that's an option? Thanks for great service!

Was very happy to receive brand new, still sealed in the box, phone. I had been expecting a good quality refurbished model! Although phone arrived day later than expected so had over-anxious teenager!

I ordered a refurbished iPad Air in excellent condition as it it was only a little more expensive than good/fair condition. Imagine my surprise when it turned out to be a brand new one in the original box and shrink wrap! Amazing deal!!!

I'm very happy with this phone, the speed of the delivery and the care given throughout it. I wouldn't believe that it was refurbished!

I have to admit to being a bit nervous to buy used device, but the price was good and I had heard good things. So I went for it. The unit was delivered quickly and was in a box that made it look brand new. Really happy with the whole thing. Will be using it for the next purchase.

I am really, Really pleased with the qualitiy of this phone. I ordered 2 of the excellance conditioned and they are, the other was in the orange which was for me. As android user anyway found it very easy to set up the phone did most of it once i signed into my google account. Also the delivery it came on the given delivery date, I was kept up to date with the delivery all the time.

I am really, Really pleased with the qualitiy of this phone. I ordered 2 of the excellance conditioned and they are, the other was in the blue which was for my husband. As android user anyway very easy to set up the phone did most of it once i signed into my google account. Also the delivery it came on the given delivery date, I was kept up to date with the delivery all the time.

I'm really pleased with my new phone it came boxed looks brand new second phone I've bought off back market got my daughter a iPhone last Christmas it was good aswell was recommended to me by my older daughter she's had a few phones off you I would highly recommend