Customer reviews

Fast and efficient transaction. However, the description of the features on Backmarket is not reliable. I had to contact the seller directly to get the right information. Last point, when buying a refurbished ASUS PC, register the device as soon as possible on the ASUS site and check the warranty period. I've been fighting with Asus for over a week now because, after registering, my device is recognised as having a 6-month warranty instead of a 2-year warranty!

Works well, quiet and ergonomic. However, the qwerty keyboard isn't suitable for French and the battery is built right in and impossible to remove without unscrewing everything. Otherwise, a very good machine

The gaming laptop was well packaged and delivered in very good condition. The laptop functions fine and are very satisfied with it. Thumbs up for Black Market 👍🏼 Delivery with UPS is another story, but that is beyond Black Market's control. UPS changes the delivery date and time every so often. The parcel needs to be signed for so someone has to be at home. First Friday, then Thursday, yet again Friday and finally on the day itself (Thursday) the time is changed again several times from morning to afternoon to evening.

Product delivered on time, great. However, the processor does not match the one described in the advert: it's not an i7 4.9Ghz but an i5 2.6Ghz, and the graphics card is not an RTX 4060 but a 4050.

The computer arrived well packed. Windows 11 already installed. It works very well. A bit of fan noise when the GPU is working hard but that's ok. I hope it will make me 15 years like my last ASUS!!!! Thanks Back Market :)

The computer corresponds to the advertisement, so I am very satisfied, however for a perfect condition there is a part of one centimeter of the gasket of the screen that was unclipped and part of the aluminum chassis on the ventilation side that was twisted, I think it is during the repackaging at the opening. I had to put them back in place. Apart from that, I'm very satisfied.

Ordered quickly, in less than 5 days I had it at home. It doesn't come in its original packaging but I didn't mind (I was going to throw the box away anyway), it comes with its charger. The product is in impeccable condition, if you see it, you wouldn't know it's reconditioned. Everything works perfectly.

Nice laptop, fast delivery. Can't tell it's refurbished. Only point of criticism, the delivery of the laptop in a big box with no internal packaging material, so the laptop was loose in it, big risk of damage during transport so. But it seems to have come good.

Perfect, fast transport and well packed, Z1 extreme version in perfect condition. it's simple, according to the windows battery report, the machine has run for 40 minutes over the last year. Well done to SHS computer the reconditioner.