Customer reviews

The backmarket experience is very good. A doubt about the iPhone received. Ordered in perfect condition, a few paint chips though, probably due to reconditioning. Battery ok, however screen sensitivity degraded compared to my previous iPhone which was exactly the same model. I notice that it was changed during the reconditioning. In addition, pressing on the screen was enough to activate the display, which is not the case with this new device.

Thank you for your excellent service and a top quality refurbished smartphone delivered in a very short time including secure delivery. On all the smartphones bought from you, my appreciation remains the same.

MacBook Air M1 received in excellent condition as indicated at the time of purchase, extremely satisfactory. No scratches, even micro-scratches or anything else. The Mac was already switched on when I received it and configured in QWERTY by default, whereas the keyboard is in AZERTY, but that's just the way it looks. keyboard is in AZERTY, but that's just for show.

The phone works perfectly, it is well worth buying a refurbished one, it literally complies with the product description, I chose the option of some scratches and literally, a couple of small scratches, otherwise it would look like new.

Third order on back market and as always it's perfect :) I chose a phone in good condition but I received a phone in very good condition with just a few small scratches on the ribs of the screen. In short, I'm delighted

Apart from the fact that the metal of the lens mounts is a bit pitted, this iPhone 14 is in perfect condition. Worth noting: I chose the new battery option, whereby I can read in "Settings" that the battery health info may be inaccurate (as the system can't verify that it's an Apple battery). I'll live with it 🙂

This is the first time I have bought from a refurbished mobile phone site and I don't think I could have made a better choice. If they didn't exist, many of us wouldn't be able to afford to buy this type of device due to the price increase in the current market. The device arrived ahead of schedule, well wrapped, and not new, but brand new. So far it is not giving any problems. The battery lasts just long enough to get through the day, I chose this format. Bad: communication with customer service is tedious. They don't respect payment choices - I chose pay pal for 3 months interest free and between pay pal and back market, it's getting complicated to pay me back the proportional part. In the end, I will have to claim a partial refund from my bank. The rest is fine.

I received my Mac book pro 13" in excellent condition, in its original box, with an original charger, so I could have thought it was brand new. When I opened it, it lit up exactly like a new Mac book pro, with a "hello" message and instructions on how to set it up. I'm really pleased and satisfied, a big thank you to Back Market and the reconditioner.

I think the idea behind Back market is great - you get what you need for good money and also do something good for the environment The iPad I ordered is in great condition and works like new