Public factory ltd's customer reviews

Overall rating

23 verified reviews

Rating details

  • Overall performance

    4.5/5

  • Appearance

    4.4/5

  • Packaging

    4.9/5

  • Shipping

    4.9/5

Reviews

  • Steve D.

    Verified

    Reviewed 10/11/2025, United Kingdom.

    It arrived quickly and looks totally brand new. Not a mark on it. Works brilliantly and loaded with win11 pro. Very fast and battery life is absolutely fine. I'm very happy and the service had been excellent.

    Condition

    Excellent

    Purchased

    26/10/2025

  • Alex B.

    Verified

    Reviewed 15/10/2025, United Kingdom.

    Spot on - laptop is in mint condition. If I didn’t know it I wouldn’t have thought it was second hand! If I ever need another one I know where I’m getting it from.

    Condition

    Excellent

    Purchased

    12/10/2025

  • Evelyn B.

    Verified

    Reviewed 06/11/2025, United Kingdom.

    I am very pleased with my 'new' laptop from BackMarket. The website is easy to navigate and I was able to find the right laptop for my needs when faced with an upgrade to run Windows 11. I was kept informed about the status of my order and it arrived when expected. Very happy with the condition and at a much reduced price, compared to a brand new device, which is also better for the planet. Happy to recommend.

    Condition

    Excellent

    Purchased

    17/10/2025

  • Nonyelum E.

    Verified

    Reviewed 03/12/2025, United Kingdom.

    Thank you for fulfilling your promise to deliver it at estimated time. No delay. Right now, I have not observed any software issues. Is working perfectly. The battery life is topnotch. I have my reservations on the laptop casing. I am a careful person but is beginning to have cracks. I think my bag is wears it off, so you can imagine fragility and low casing quality. Hope to hear your feedback. Many thanks

    Condition

    Excellent

    Purchased

    20/11/2025

  • Gerard A.

    Verified

    Reviewed 30/11/2025, United Kingdom.

    Condition

    Excellent

    Purchased

    20/11/2025

  • Alan B.

    Verified

    Reviewed 01/12/2025, United Kingdom.

    It is as described "Excellent". It could be new. It works. Nothing bad to say about it, I shall continue to buy my tech this way - we all win!

    Condition

    Excellent

    Purchased

    19/11/2025

  • Sharon E.

    Verified

    Reviewed 26/11/2025, United Kingdom.

    I’m over the moon with my laptop it looks and works like it is new I’m so delighted and Quick delivery fantastic will definitely order again .

    Condition

    Excellent

    Purchased

    11/11/2025

  • Narella A.

    Verified

    Reviewed 19/11/2025, United Kingdom.

    Its fantastic and looks like new. Battery lasts for the whole day and it's really fast. It's got everything i need.

    Condition

    Excellent

    Purchased

    31/10/2025

  • Maryam F.

    Verified

    Reviewed 10/11/2025, United Kingdom.

    I got my laptop on time. Everything looked in great condition except for the charger that the customer service and the seller were amazing to replace immediately.

    Condition

    Excellent

    Purchased

    23/10/2025

  • Fahad A.

    Verified

    Reviewed 20/11/2025, United Kingdom.

    everything is fineee. but i wished to have more battery life. but overall it deserves 4 and half star

    Condition

    Excellent

    Purchased

    31/10/2025