Customer reviews

1,273 verified reviews in the last 24 months.

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  • F

    Faisal N.

    Purchased on the 9 September 2023

    Verified purchase

    Previously, I had doubts about the service and the quality of the products. But, I am very happy that my pixel is in perfect condition. The mobile looks untouched(bought with good condition). And the battery capacity is perfect according to the accubattery. The only bad thing is the charging cable, it is useless. Overall everything is awsome.

    Item

    Google Pixel 6 Pro 128GB - Black - Unlocked

    Condition

    Good

    Reviewed in United Kingdom on 24 September 2023

  • A

    Aoife H.

    Purchased on the 13 June 2025

    Verified purchase

    The phone came in perfect condition with excelled communication to update on dispatch, delivery, etc. It was really easy to set up and swap over all my apps and info from my old phone. I've never bought a refurbished phone before but would definitely do it again in future.

    Item

    Galaxy A54 128GB - Purple - Unlocked

    Condition

    Excellent

    Reviewed in Ireland on 17 July 2025

  • J

    Josiane B.

    Purchased on the 12 July 2025

    Verified purchase

    I'm delighted with the quality of this phone. What a pleasure! ...Surprised by how easy and pleasant it is to use. The screen is perfect for outdoor use. I highly recommend the phone you reconditioned. Many thanks to Back Market !!!!!!!! The delivery went very well, I am very happy with my purchase.

    Translated from French

    Item

    Galaxy A52 5G 128 Go - Mauve - Débloqué

    Condition

    Good

    Reviewed in France on 28 July 2025

  • R

    Romane B.

    Purchased on the 1 March 2025

    Verified purchase

    For my first order on Blackmarket I was pleasantly surprised. Being used to buying new, I was a bit apprehensive about buying a reconditioned phone but frankly I have nothing to complain about. The delivery was quick and problem-free and I now have a nice little second-hand phone that works as if it were new, so I'm really happy!

    Translated from French

    Item

    Galaxy S21 5G 128 Go - Blanc - Débloqué

    Condition

    Fair

    Reviewed in France on 8 March 2025

  • A

    Aldo P.

    Purchased on the 17 October 2024

    Verified purchase

    I rarely move from Amazon, which I have used for years and always at the top, I wanted to change out of curiosity. I stumbled across a presentation/advertisement, got curious, was already thinking of buying the iphone from Apple in instalments, found the offer of refurbished (positive experience in the past), was convinced and gave it a try. Very good timing and modalities. Very positive experience. Glad I did it A

    Translated from Italian

    Item

    iPhone SE (2022) 256GB - Rosso

    Condition

    Excellent

    Reviewed in Italy on 3 November 2024

  • J

    Jean-robert L.

    Purchased on the 12 November 2024

    Verified purchase

    After an unfortunate experience, resolved by the Back Market staff and a full refund, my second attempt was completely conclusive, smartphone in very good condition, which has been working very well for 1 month, reconditioned by Prestaphone.

    Translated from French

    Item

    Galaxy Note10+ 256 Go - Noir - Débloqué

    Condition

    Good

    Reviewed in France on 12 December 2024

  • L

    Lamya Y.

    Purchased on the 16 November 2024

    Verified purchase

    Although the phone is refurbished there were several in perfection on the sides of the phone as small deep cracks according to relatives to me is the phone itself that is like that but sincerely I do not think. If not perfect the phone works perfectly!

    Translated from French

    Item

    Huawei P30 128 Go - Noir - Débloqué

    Condition

    Good

    Reviewed in France on 1 December 2024

  • N

    Nathalie F.

    Purchased on the 27 October 2024

    Verified purchase

    received with the original box, no defects so far on the phone. If I were you, I wouldn't hesitate to order from Back Market and especially reconditioned, which is the best thing.

    Translated from French

    Item

    Galaxy S23 128 Go - Mauve - Débloqué

    Condition

    Excellent

    Reviewed in France on 10 November 2024

  • T

    Thierry M.

    Purchased on the 3 June 2025

    Verified purchase

    My only previous smartphone was in S4 mini (also bought on Backmarket)i, so I can't compare the two. The only drawback of the S10 compared to the S4 is its size: far too big. But it's in the air of time, too bad Samsung does not make more small smartphone and especially compatible with alternative andoid (Lineage; /e/, which is for me the main criterion.

    Translated from French

    Item

    Galaxy S10 128 Go - Noir - Débloqué

    Condition

    Good

    Reviewed in France on 23 June 2025

  • E

    Emilie N.

    Purchased on the 1 January 2024

    Verified purchase

    our family's purchases on your site have always gone extremely well. It corresponds to our way of consuming. Reconditioning suits us well with you. I'm going to make a next purchase for myself on a phone to be replaced via back market.

    Translated from French

    Item

    Galaxy A13 64 Go - Bleu - Débloqué

    Condition

    Excellent

    Reviewed in France on 1 February 2024