Customer reviews

Overall rating

1,470 verified reviews

Rating details

  • Overall performance

    4.3/5

  • Appearance

    4.5/5

  • Accessories

    4.3/5

  • Battery

    4.2/5

  • Lens & Camera

    4.5/5

  • Packaging

    4.5/5

  • Shipping

    4.6/5

Reviews

  • Victor U.

    Verified

    Reviewed 17/01/2023, United Kingdom.

    it is been a year since I bought the iPhone 11 pro, and so far the phone works perfectly. I fully recommend buying with Back market. Good prices and good products. Now I got an iPad 2019 for a really good deal.

    Condition

    Excellent

    Purchased

    15/11/2021

  • Appanna aditya T.

    Verified

    Reviewed 07/03/2023, United Kingdom.

    It has been more than an year now and is working perfectly fine. I bought the Excellent version and received the phone in pristine condition with 100% battery. It still charges to 100% and happy with the purchase. I am going order another one for my kid.

    Condition

    Excellent

    Purchased

    20/01/2022

  • Giovanni T.

    Verified

    Reviewed 20/04/2024, United Kingdom.

    Good phone would last you about a year if you’re in a sticky situation of money and just want something to serve you in the meantime. Wouldn’t recommend this phone for a period of over a year or 2. Faulty repairs and a terrible battery that lasts 4 hours as well as a terrible faceid. But for the price it’s decent if you’re willing to cough up the money for repairs

    Condition

    Excellent

    Purchased

    31/05/2022

  • Keiron W.

    Verified

    Reviewed 07/10/2022, United Kingdom.

    Just want to say how happy I am with my purchase, bought a huwawei p30 Pro after initially buying one from cex that turned out to be faulty and having to send it back. So was a bit skeptical at first when purchasing another refurbish, but again so so happy with the one I've recieved from you guys. 100% recommend, nice one Greg

    Condition

    Good

    Purchased

    05/10/2022

  • Roger P.

    Verified

    Reviewed 26/08/2022, United Kingdom.

    Although this series SE 32 was first introduced 6 years ago the realistically priced refurbished example supplied by Back Market was very good condition and the battery seems to be as good as my other more modern iphone so well pleased - thank you

    Condition

    Fair

    Purchased

    16/08/2022

  • Abi G.

    Verified

    Reviewed 16/04/2022, United Kingdom.

    Phone arrived within two days and was exactly as described. I had chosen 'fair' condition but, really, there were almost no marks on the phone at all. It looked pretty much perfect! Works exactly as expected. I would recommend BackMarket to anyone wanting a refurbished phone.

    Condition

    Fair

    Purchased

    29/03/2022

  • Talia Q.

    Verified

    Reviewed 05/03/2022, United Kingdom.

    Great quality!! I was wary ordering from a website like this because I’ve bought refurbished phones before that have had a lot of issues, but this looks and works great :D I bought it in excellent condition and it looks and works perfectly; I’ve had it for around 2 weeks now :)

    Condition

    Excellent

    Purchased

    19/02/2022

  • Susan H.

    Verified

    Reviewed 25/02/2022, United Kingdom.

    The main reason I got a reconditioned phone was to impact my e waste, but when I saw the price difference between new and reconditioned from Black Market it was an immediate no brainier. I researched quite a few different companies offering reconditioned phones and their price was the best, I will definitely be getting all my future tech from these guys. My iPhone was as advertised, a few very small blemishes on the casing which doesn’t worry me as I always put a protective case on my phone anyway. The screen was great no scratches or marks. I’ve had it for a few weeks now and no issues at all, I’m very happy. For the price difference between a new phone or reconditioned from Black Market, why wouldn’t you?

    Condition

    Good

    Purchased

    06/02/2022

  • Amanda M.

    Verified

    Reviewed 30/12/2021, United Kingdom.

    Absolutely delighted with my recent IPhone purchase. Was nervous of being refurbished but the whole process from buying, delivering and using the phone has exceeded my expectations. Would highly recommend to others.

    Condition

    Fair

    Purchased

    16/12/2021

  • Cristian V.

    Verified

    Reviewed 26/11/2021, United Kingdom.

    Best decision ever! I was hesitant to buy a refurbished phone , but it turned out to be a great idea. And BackMarket has a great selection and the phone I bought turned out to be better than expected.

    Condition

    Excellent

    Purchased

    29/10/2021