Customer reviews

I am loving my samsung A54 5g.. well the camera is good and the graphics is super.. I couldve got it earlier but i am happy i have it now. battery is great i selected the excellent condition and to me it came brand new. i am happt

The Samsung galaxy 14phone arrived earlier than expected which was great.and that wasn’t the end of the surprises because the phone was, well it looked brand new, and has been superb. I could not be happier.

I don't want the latest hi-tech, I just needed something functional to replace an old 3G phone no longer supported. The Galaxy does the job I want; camera could be better but never mind. For the price I paid it's exactly right. Dealings with backmarket and seller were hassle-free.

Was told about Back Market from my local phone fixer shop as my daughters phone needed replaced. She suggested the Samsung A14. Only out in January this year and we snapped one up for £106!!! Comes in brand new condition as we picked excellent condition. You would have no idea it wasn’t a new phone. All in new sealed box! 100% buying my future mobiles off this site. Don’t hesitate buy today 🥳🥳🥳🤩🤩🤩

You were recommended to me by people who are very phone savvy. I received brilliant service. I had such trouble finding just a phone for my husband’s Christmas present. He doesn’t need a contract. The phone was so reasonably priced, arrived quickly and I thought it was new!! My husband is delighted with it. Now looking for a replacement laptop for his 70th birthday present next April!!

The seller didn't give me the right SIM holder for the phone, which was a disappointment. But I was looked after by one of the team and they gave me £5 compensation for the inconvenience, which was very kind of them. Would be a 5 star if the order was complete from the start, unfortunate.

still a bit worried about the battery degradation of a 1 year used phone but I guess I may have to cross that bridge when I get there. The phone was indeed in excellent condition and caked in bubble wrap so definitely secured well. I will say one note however (and this is why it's 4 stars not 5) when I set the phone up i noticed an E sim was still connected.... I'm not saying it was left there on purpose but when buying a second hand phone and you see someones number on there that ain't yours I would say you wouldn't be blamed if you thought you was getting scammed or data mined or whatever..... again it's probably a case of someone forgetting to disconnect the e SIM but maybe double check in future to save any form of panic.

Thank you Back market. Fast delivery and excellent phone. It makes so much sense to refurbish.

My daughter wanted a Samsung as was fed up with her iPhone and she loves it! Couldn’t be happier! Highly