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Overall performance
4.5/5
Appearance
4.7/5
Accessories
4.4/5
Battery
4.4/5
Lens & Camera
4.6/5
Packaging
4.7/5
Shipping
4.8/5
Reviewed 11/11/2024, United Kingdom.
Iphone 14 purchased. A few new updates to get use to but overall a good, nice upgrade from Back Market. 😊
Condition
Excellent
Purchased
18/09/2024
Reviewed 03/11/2024, United Kingdom.
Excellent condition, almost like new and for the price an absolute bargain. Set up as from factory and has been a great phone since I started using it.
Condition
Excellent
Purchased
21/10/2024
Reviewed 28/09/2024, United Kingdom.
Hi, Very pleased with my order.It was in fair condition but there was hardly a mark to be seen. So pleased I made another purchase from Backmarket.I would highly recommend them to anyone. Thanks
Condition
Fair
Purchased
17/09/2024
Reviewed 12/10/2025, United Kingdom.
works perfectly
Condition
Fair
Purchased
25/09/2025
Reviewed 03/09/2025, United Kingdom.
So far so good 👍
Condition
Good
Purchased
15/08/2025
Reviewed 13/11/2024, United Kingdom.
Very pleased... took a little while to arrive but really rather grand when it did. Big believer in re-conditioned tech... who needs new ?
Condition
Excellent
Purchased
24/10/2024
Reviewed 21/10/2024, United Kingdom.
Initial experience was good. Ease of ordering, received phone quickly, quality looked great, decent price. However after a couple of days I got an error message saying phone battery was not recognised. I consulted Back Market’s FAQs where they explained this is ok and non-original batteries are still high quality. However, I then started to experience unexplained power off/on episodes. This was a couple of times a day initially then increased in frequency to about 20-30 times a day, making the phone almost unusable. I now have to send the phone back for a repair or replace after only a couple of weeks. Imagine how difficult it was to erase the phone and restore factory settings when the phone switches of unexpected - it took hours before I was finally able to reset without it powering off. I’ve had an unusable phone for a week and I’m now without a phone for about a week while it gets repaired - this is a HUGE inconvenience. Back Market can’t offer me any temporary phone. This may be a rare experience but when it happens it is a total pain and makes me question the quality of the phone refurbishers and the quality control Back Market employs. Very unlikely to use Back Market again.
Condition
Excellent
Purchased
04/10/2024
Reviewed 19/08/2024, United Kingdom.
Phone is working okay. No scratches to it. Box is simple enough and packaging is okay. Because of the RAM pf this phone, it might be suited for elderly people who need a phone for calls and text only. Anyway, I only bought it to keep my roaming sim active and this is the cheapest that I could put a nanosim on. Otherwise, opt for something else if you plan on using multiple apps
Condition
Excellent
Purchased
05/08/2024
Reviewed 21/10/2024, United Kingdom.
Everything is good, great delivery. A few muddled messages about when it was going to land, but it was on time. Perfect.
Condition
Excellent
Purchased
04/10/2024
Reviewed 09/10/2024, United Kingdom.
Iphone 15 pro was in condition but disappointed came with the wrong CABLE. As Phone company should have known all new phone cables are USB - C
Condition
Excellent
Purchased
05/10/2024