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Martin M.
Purchased on the 18 September 2024
Verified purchaseIphone 14 purchased. A few new updates to get use to but overall a good, nice upgrade from Back Market. 😊
Condition
Excellent
Reviewed in United Kingdom on 11 November 2024
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David B.
Purchased on the 21 October 2024
Verified purchaseExcellent condition, almost like new and for the price an absolute bargain. Set up as from factory and has been a great phone since I started using it.
Condition
Excellent
Reviewed in United Kingdom on 3 November 2024
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Steven E.
Purchased on the 17 September 2024
Verified purchaseHi, Very pleased with my order.It was in fair condition but there was hardly a mark to be seen. So pleased I made another purchase from Backmarket.I would highly recommend them to anyone. Thanks
Condition
Fair
Reviewed in United Kingdom on 28 September 2024
- D
Daniel M.
Purchased on the 4 October 2024
Verified purchaseInitial experience was good. Ease of ordering, received phone quickly, quality looked great, decent price. However after a couple of days I got an error message saying phone battery was not recognised. I consulted Back Market’s FAQs where they explained this is ok and non-original batteries are still high quality. However, I then started to experience unexplained power off/on episodes. This was a couple of times a day initially then increased in frequency to about 20-30 times a day, making the phone almost unusable. I now have to send the phone back for a repair or replace after only a couple of weeks. Imagine how difficult it was to erase the phone and restore factory settings when the phone switches of unexpected - it took hours before I was finally able to reset without it powering off. I’ve had an unusable phone for a week and I’m now without a phone for about a week while it gets repaired - this is a HUGE inconvenience. Back Market can’t offer me any temporary phone. This may be a rare experience but when it happens it is a total pain and makes me question the quality of the phone refurbishers and the quality control Back Market employs. Very unlikely to use Back Market again.
Condition
Excellent
Reviewed in United Kingdom on 21 October 2024
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Weronika P.
Purchased on the 15 August 2025
Verified purchaseSo far so good 👍
Condition
Good
Reviewed in United Kingdom on 3 September 2025
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James M.
Purchased on the 24 October 2024
Verified purchaseVery pleased... took a little while to arrive but really rather grand when it did. Big believer in re-conditioned tech... who needs new ?
Condition
Excellent
Reviewed in United Kingdom on 13 November 2024
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John S.
Purchased on the 5 August 2024
Verified purchasePhone is working okay. No scratches to it. Box is simple enough and packaging is okay. Because of the RAM pf this phone, it might be suited for elderly people who need a phone for calls and text only. Anyway, I only bought it to keep my roaming sim active and this is the cheapest that I could put a nanosim on. Otherwise, opt for something else if you plan on using multiple apps
Condition
Excellent
Reviewed in United Kingdom on 19 August 2024
- B
Brent H.
Purchased on the 4 October 2024
Verified purchaseEverything is good, great delivery. A few muddled messages about when it was going to land, but it was on time. Perfect.
Condition
Excellent
Reviewed in United Kingdom on 21 October 2024
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Mohammed M.
Purchased on the 5 October 2024
Verified purchaseIphone 15 pro was in condition but disappointed came with the wrong CABLE. As Phone company should have known all new phone cables are USB - C
Condition
Excellent
Reviewed in United Kingdom on 9 October 2024
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Carl D.
Purchased on the 31 May 2024
Verified purchaseSo this is my second helping into Back Market, and just as the first time - the service has been really quick and it's a breeze to deal with this company. Sadly, the device I purchased on this occasion (Nokia C22) was absolutely awful - probably the worst performing device I've ever owned. To that end, a return has been processed - and this is underway now. Not to be deterred from such good service, I've made a new purchase for another device here on BM, and trust that this will see me through without any dramas.
Condition
Excellent
Reviewed in United Kingdom on 7 June 2024