Customer reviews

3,369 verified reviews in the last 24 months.

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  • E

    Emma H.

    Purchased on the 19 October 2024

    Verified purchase

    Backmarket a été très utile pour résoudre les problèmes, mais le vendeur m'a envoyé une machine défectueuse et je l'ai donc renvoyée pour réparation, mais lorsqu'elle est revenue, elle était toujours défectueuse, juste d'une manière différente. L'ensemble du processus a pris environ 5 semaines pour que je n'aie toujours pas d'ordinateur portable. Je n'achèterai plus chez ce vendeur.

    Reviewed in United Kingdom on 30 November 2024

    MacBook Pro 13" Retina (2015) - Core i5 2.9 GHz 512 SSD - 16 Go QWERTY - Anglais
  • Y

    Yassine A.

    Purchased on the 14 February 2024

    Verified purchase

    Always problem with this mac,

    Reviewed in United Kingdom on 18 February 2024

    MacBook Pro Retina 13.3-inch (2017) - Core i5 - 8GB SSD 128 AZERTY - French
  • C

    Clara C.

    Purchased on the 14 February 2025

    Verified purchase

    I was very pleased with the speed of delivery and the condition in which the computer arrived. I bought the Macbook Pro on Friday and on Tuesday I had it at home. It arrived in perfect condition and the charger was brand new. The box also included instructions on how to set up the computer with your old one and some goodies as a gift. Definitely if I need any product I will trust this seller again for anything I need.

    Translated from Spanish

    Reviewed in Spain on 19 February 2025

    MacBook Pro Touch Bar 13" Retina (2019) - Core i5 2.4 GHz SSD 256 - 8GB - teclado español
  • M

    Matilde S.

    Purchased on the 3 April 2025

    Verified purchase

    I was looking for a 2019 MacBook Pro as a substitute for a previous MacBook that I had to give back. The computer works as it should and it was easy to set it up. The battery doesn't last as long as a new one, and sometimes the computer overheats, but these are minor things considering how cheap it was (630 euros) compared to a new one. I chose a refurbished computer because I wanted the peace of mind of something that 1) had been checked and 2) with a warranty, which you don't get if you buy used

    Translated from Dutch

    Reviewed in Netherlands on 8 May 2025

    MacBook Pro Touch Bar 16" Retina (2019) - Core i9 2.3 GHz SSD 1000 - 16GB - QWERTY - Engels
  • F

    François j-d C.

    Purchased on the 29 January 2025

    Verified purchase

    This is the first time I've bought a refurbished product and I'm very satisfied. My new MacBook Pro 15 arrived in quality packaging, and it's like new and works perfectly. I highly recommend it!

    Translated from French

    Reviewed in France on 2 March 2025

    MacBook Pro Touch Bar 15" Retina (2019) - Core i9 2.3 GHz 512 SSD - 16 Go AZERTY - Français
  • P

    Patrik R.

    Purchased on the 11 March 2025

    Verified purchase

    MacBook Air M1 (202) refurbished by Okamac. I ordered a MacBook in perfect condition with new battery, 16GB RAM - 1000GB SSD - English QWERTY and I'm delighted, this MacBook Air is like new, very clean, perfect screen, no obvious scratches, a mini mark on one of the corners but really minimal. I checked the battery and it's as good as new. It arrived with Mac OS Sequoia installed, so all I had to do was complete the installation by entering my personal data. I've been using it for 2 weeks now and everything is perfect! Thank you Okamac 👍 Delivered with instructions to calibrate the new battery and a small booklet to finish configuring and getting to grips with this Mac with an explanation of the warranty. Very much appreciated. On the other hand, beware of the refurbisher YesAgain, I had placed my 1st order for the same computer which after several weeks was never delivered, DHL tracking blocked at customs in Germany, the computer coming from the Arab Emirates while YesAgain is in France near Toulouse!? No communication from YesAgain about follow-up or delivery times, very frustrating and unprofessional! Fortunately, BackMarket's customer service is very responsive, answering my...

    Translated from French

    Reviewed in France on 2 April 2025

    MacBook Air 13" (2020) - Apple M1 avec CPU 8 cœurs et GPU 8 cœurs - 16Go RAM - SSD 1000Go - QWERTY - Anglais
  • M

    Marie M.

    Purchased on the 27 March 2025

    Verified purchase

    frankly I am more than happy to have acquired this new piece of jewellery I had ordered a minimac from another seller who cancelled the order but despite everything another seller sent me the same item that I had selected previously I can only recommend the delivery was rather fast everything arrived in one piece I am more than delighted

    Translated from French

    Reviewed in France on 13 April 2025

    Mac mini (Janvier 2023) M2 3.49 GHz - SSD 512 Go - 8Go
  • V

    Virtuous S.

    Purchased on the 27 January 2025

    Verified purchase

    I purchased a reconditioned macbook air M1; the product arrived on time and seems to be in excellent condition. The only flaw, but it is well mentioned in the offer, the power supply is not original, but working

    Translated from Italian

    Reviewed in Italy on 10 February 2025

    MacBook Air 13" (2020) - Apple M1 con CPU 8-core e GPU 7-Core - 8GB RAM - SSD 256GB - QWERTY - Italiano
  • E

    Eugenio P.

    Purchased on the 27 November 2024

    Verified purchase

    I was looking for a new Mac after more than 10 years from the previous one; an IT friend recommended this site and selected a range of proposals. The friend's and the site's reliability moved me from a conviction (prejudice or fear that it was): that of buying second-hand, 'because you never know, even the best refurbished ones over time might turn out to be lacking in some way', I thought. In these very first days of use I can enjoy a MacBook Pro 16" touch bar retina indistinguishable from a new one: the external conditions are perfect in every component, and on the functioning at the moment I can say the same. The battery is new and it shows. Everything, moreover, arrived perfectly packaged and protected, just the charger jolted a little in the packaging, but still surrounded by cardboard. I don't think I will have to update the review or -worse- have any complaints in the future; at the moment I am totally satisfied!

    Translated from Italian

    Reviewed in Italy on 30 December 2024

    MacBook Pro Touch Bar 16" Retina (2019) - Core i7 2.6 GHz SSD 1000 - 32GB - Tastiera QWERTY - Italiano
  • H

    Hubert H.

    Purchased on the 8 October 2024

    Verified purchase

    Absolutely satisfied with my purchase. The "reconditioner's" packaging is reliable and efficient. I knew the Apple brand, my old machine was already an iMac. This new version forced me to review my automatisms, but I did it with pleasure as it is so user-friendly. I was a bit worried about the reconditioning, but apparently it's a reliable and very economical solution. What's more, the machine I received is in perfect condition, as specified in my order.

    Translated from French

    Reviewed in France on 22 October 2024

    iMac 21" (Début 2019) Core i3 3,6GHz - SSD 1000 Go - 8 Go AZERTY - Français