Customer reviews

23 verified reviews in the last 24 months.

Go back to the seller

Overall performance
4.3/5
Appearance
4.5/5
Accessories
4.4/5
Battery
4.1/5
Lens & Camera
4.6/5
Packaging
4.8/5
Shipping
4.6/5

G
Gaec D.
Purchased on the 17 November 2024
Verified purchase
There's nothing wrong with Backmarket, but there is something wrong with the phone model. I really like the long battery life and the quick-access buttons on the side. I chose it for its durability and small size, which means it fits in a girl's pocket! A few drawbacks though: - there are only 2 buttons at the bottom of the screen instead of 3 like on most models (back / home screen / open windows), which is a bit confusing. - which bothers me on a daily basis: the bluetooth sound power is clearly lower than on my previous phone (samsung galaxy A3 2016): I have to turn it up to the max to hear anything on my hi-fi system, in my car or on my portable speaker. - continuous improvement: it's a shame that this model isn't yet de-google-able... like my old one was.
Translated from French -
Item
Crosscall Core M4 32 Go - Noir - Débloqué
Crosscall Core M4 32 Go - Noir - Débloqué
Condition
Signs of wear. The body may have a few visible scratches and dents. Items with screens may have light scratches.
Fair
Reviewed in France on 21 December 2024
J
Jean-louis O.
Purchased on the 6 November 2024
Verified purchase
super happy, i would have bought new i wouldn't have seen the difference. so happy that i've just bought the same one for my wife on your site.
Translated from French -
Item
Galaxy A54 128 Go - Gris - Débloqué
Galaxy A54 128 Go - Gris - Débloqué
Condition
Signs of wear. The body may have a few visible scratches and dents. Items with screens may have light scratches.
Fair
Reviewed in France on 18 November 2024
M
Manisha C.
Purchased on the 29 October 2024
Verified purchase
Perfect, the phone works like new. Thank you back marketing for the seriousness of your services
Translated from French -
Item
Huawei P30 Lite 128 Go - Noir - Débloqué
Huawei P30 Lite 128 Go - Noir - Débloqué
Condition
Signs of wear. The body may have a few visible scratches and dents. Items with screens may have light scratches.
Fair
Reviewed in France on 11 November 2024
J
Jade M.
Purchased on the 6 May 2025
Verified purchase
Low battery...
Translated from French -
Item
iPhone XS 64 Go - Gris Sidéral - Débloqué
iPhone XS 64 Go - Gris Sidéral - Débloqué
Condition
Signs of wear. The body may have a few visible scratches and dents. Items with screens may have light scratches.
Fair
Reviewed in France on 19 May 2025
F
Flavia P.
Purchased on the 29 October 2024
Verified purchase
I bought an iPhone 12 from the Back Market website because their iPhones are sold with a minimum battery capacity of 85%. Unfortunately, the product arrived with a battery capacity of only 78%, meaning the battery was already deteriorated. Apart from that, the phone seems to be fine, but I'm really not happy about the battery. So I wouldn't recommend this site, as they've shown a lack of professionalism. I could request a return or a refund, but there's still the inconvenience of being without a phone while it gets replaced. in the meantime I'm waiting for answers from their customer service.
Translated from Italian -
Item
iPhone 12 128GB - Blu
iPhone 12 128GB - Blu
Condition
Signs of wear. The body may have a few visible scratches and dents. Items with screens may have light scratches.
Fair
Reviewed in Italy on 4 November 2024
P
Paulo P.
Purchased on the 4 March 2025
Verified purchase
Fast and compliant item. Nothing to say
Translated from French -
Item
iPhone X 64 Go - Gris Sidéral - Débloqué
iPhone X 64 Go - Gris Sidéral - Débloqué
Condition
Light signs of wear. The body may have light micro-scratches. For items with screens, the screen will have no scratches.
Good
Reviewed in France on 20 March 2025
G
Gwendoline B.
Purchased on the 12 February 2025
Verified purchase
Very good product
Translated from French -
Item
iPhone X 64 Go - Gris Sidéral - Débloqué
iPhone X 64 Go - Gris Sidéral - Débloqué
Condition
Signs of wear. The body may have a few visible scratches and dents. Items with screens may have light scratches.
Fair
Reviewed in France on 5 March 2025
T
Titouan F.
Purchased on the 15 January 2025
Verified purchase
Great!
Translated from French -
Item
iPhone XS 64 Go - Gris Sidéral - Débloqué
iPhone XS 64 Go - Gris Sidéral - Débloqué
Condition
Signs of wear. The body may have a few visible scratches and dents. Items with screens may have light scratches.
Fair
Reviewed in France on 20 February 2025
C
Cyril B.
Purchased on the 28 November 2024
Verified purchase
Very good product
Translated from French -
Item
iPhone X 64 Go - Gris Sidéral - Débloqué
iPhone X 64 Go - Gris Sidéral - Débloqué
Condition
Signs of wear. The body may have a few visible scratches and dents. Items with screens may have light scratches.
Fair
Reviewed in France on 28 December 2024
A
Angelique L.
Purchased on the 5 December 2024
Verified purchase
It works well over time (gift for my parents at Christmas)!
Translated from French -
Item
Galaxy Tab Pro 16GB - Blanc - WiFi
Galaxy Tab Pro 16GB - Blanc - WiFi
Condition
Light signs of wear. The body may have light micro-scratches. For items with screens, the screen will have no scratches.
Good
Reviewed in France on 14 December 2024

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