Customer reviews

Delighted with my purchase, ordered in refurbished condition with new battery, the battery is perfect it holds well and the capacity is 100%. Just a micro scratch on the screen that shows a little when you turn it on but it's just a detail.

Completely satisfied with BackMarket's service. This is my 4th refurbished smartphone and everything has always been perfect. The refurbishers have so far kept all their promises. My Samsung S23+ arrived on time, in perfect condition (as mentioned in the advert). After 1 month of use, everything is fine, nothing to report.

excellent for the speed of delivery and especially for the condition of the phones. i thank you for my 2 daughters who were delighted for their birthdays. i recommend this site. and i would recommend it again.

After receiving an Honor 70 from the company myself at a favourable price and being absolutely satisfied with it, I also ordered an Honor 70 from Backmarket for my mother. It was dispatched very quickly. The mobile phone is technically flawless and there were no signs of use on the display. There were only signs of use on the back of the glass, which most likely came from the previous owner's case. However, these don't bother me any more as it comes with a cover anyway. I am very happy with the purchase and would order it again

Fantastic, outstanding!!! Excellent product in every respect. I am really satisfied with the purchase both for the perfect condition (as new) and for knowing that I have helped to use a reconditioned and therefore more sustainable product. Thank you Back Market 😉

the customer service was always efficient the product was delivered to me even a day earlier despite the fact that I paid for it in instalments. I am writing with my new Samsung in working order which does not have a scratch as advertised.

1 week since I got it and 1 week of pure happiness, fast delivery and delivered in very good conditions. No bugs, everything works perfectly, even the cable. I'm very pleased with the service and the quality of the product, and I'm very pleased with the quality of the service and the quality of the product.

Overall, the product is as ordered. A doubt about the output "sound" of the mobile, which seems a little weak. This remains to be confirmed. I'll check in a few days. Also a message indicating that the "new" battery is not recognised by the system. What can I do to correct this message?

I wanted to leave a review just to comment on my experience, excellent mobile phone IPHONE 15 pro max with no scratches and 100% battery, at first I was a bit upset but I wanted to take the risk and I will definitely order again

Good but slightly buggy, rather slow. Takes me out of applications. To see again I also see the notification that the battery is not recognized, this is a refurbished but it says it can create problems anyway. Otherwise it's pretty positive