Customer reviews

Reviews

  • Veronica A.

    Verified

    Reviewed 12/06/2020, United Kingdom.

    Bought an iPhone 8 refurbished. I bought the Mint condition option. It’s absolutely pristine as if it was brand new, very very happy with it. Came very quickly despite coming from France. Good communication throughout, couldn’t fault it.

    Condition

    Excellent

    Purchased

    07/06/2020

  • Thierry K.

    Verified

    Reviewed 29/05/2023, United Kingdom.

    Très satisfait de mon iphone 12, du service vendeur et de la livraison. Au top!

    Condition

    Good

    Purchased

    14/05/2023

  • Bram N.

    Verified

    Reviewed 21/01/2021, United Kingdom.

    First off I want to say that I didn't end up keeping the product despite the fact that I was super happy with it; both the service and the phone. I decided it was too mini for me, that's all. I do want to leave a review because Backmarket was what I expected from it. The phone arrived quick - 3 days - and despite it coming from France to the Netherlands, all communication was in English, clear and timely. I ordered the phone it the 'Very good' condition but it actually was perfect. Didn't see any scratch and everything was in working order. It didn't come in the original iPhone box or with an original cable, but that can be expected from a refurbished phone. I will definitely order again from Backmarket and Mobile Rachat.

    Condition

    Excellent

    Purchased

    08/01/2021

  • Tracey R.

    Verified

    Reviewed 04/11/2020, United Kingdom.

    The phone was for my grandson and as he is only ten wanted a new looking phone. Back market did not let me down with that. I asked for a pristine phone and it sure is. Have not given it to him as its for xmas. Well done Back market!

    Condition

    Excellent

    Purchased

    22/10/2020

  • Clemence B.

    Verified

    Reviewed 25/11/2021, United Kingdom.

    Overall bad experience. This item can with defects - the volume control was broken and the phone had been reassembled with pieces that this not belong to the same Iphone model number. I wouldn't go to back Market again, Clemence

    Condition

    Excellent

    Purchased

    13/05/2020

  • Lea K.

    Verified

    Reviewed 15/06/2021, United Kingdom.

    Envoi extrêmement rapide - en 1 jour ! & pour le moment, le portable fonctionne à merveille & son apparence est parfaite avec aucune rayure, ni rien.

    Condition

    Good

    Purchased

    14/06/2021

  • Joseph D.

    Verified

    Reviewed 25/11/2021, United Kingdom.

    Too many scratches visible on the red model, especially on the camera bump. Would love to change the color to white to hide any scratches from the previous owner

    Condition

    Good

    Purchased

    03/11/2021

  • Mark C.

    Verified

    Reviewed 24/11/2020, United Kingdom.

    Greg You have made me feel jubilant in the extreme.Good product and fabulous quirky service.You put a smile on me.Will recommend you to others!Thanks a lot.

    Condition

    Fair

    Purchased

    11/11/2020

  • Salman W.

    Verified

    Reviewed 13/08/2020, United Kingdom.

    Phone great like brand new, superb service and really professional In delivery. Trust is everything would highly recommend

    Condition

    Excellent

    Purchased

    01/08/2020

  • William G.

    Verified

    Reviewed 16/05/2020, United Kingdom.

    Phone set up and looks really good. Very easy service and delivered on time. Competitive price - hope stays that way as a lot of competition out there. Will certainly be my first port of call when looking for another phone

    Condition

    Excellent

    Purchased

    04/05/2020