Customer reviews

2,988 verified reviews in the last 10 years.

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  • I

    Ian T.

    Purchased on the 20 November 2020

    Verified purchase

    The packaging was very good..... given it came from Poland it was packed for transit well.... on opening I was pleased to see the great condition the phone was in..... it looked spotless so was very pleased.... they even packed a box with headphones in. Having now set the phone up with a sim snd updated the IOS I can say it’s been smooth..... Of course only time will tell with use but initial feelings are extremely positive.

    Item

    iPhone SE (2016) 64GB - Gold - Unlocked

    Condition

    Excellent

    Reviewed in United Kingdom on 4 December 2020

  • P

    Peter M.

    Purchased on the 20 November 2020

    Verified purchase

    Decent price with good packaging and a few extras thrown in. Phone is in the condition advertised with a good battery.

    Item

    iPhone 8 64GB - Space Gray - Unlocked

    Condition

    Excellent

    Reviewed in United Kingdom on 2 December 2020

  • A

    Antonio R.

    Purchased on the 30 October 2024

    Verified purchase

    The truth is that I was surprised the watch is completely new wherever you look at it the battery is 100% is the first time I buy a reconditioned product without a doubt I will repeat.

    Translated from Spanish

    Item

    Apple Watch Series 9 (2023) GPS + Cellular 45 mm - Aluminio Medianoche - Correa deportiva Negro

    Condition

    Excellent

    Reviewed in Spain on 6 November 2024

  • S

    Sergio G.

    Purchased on the 28 July 2025

    Verified purchase

    Fear when ordering (it's a lot of money), fear for the seller and more if it comes from Hungary, but everything went great!!!!. Brand new. 0 charge cycles and 100% health. It works and the terminal is in absolutely impeccable condition. It has been very worthwhile. Shipping in three days and not two, but everything great 🥰.

    Translated from Spanish

    Item

    iPhone 16 256GB - Teal - Libre

    Condition

    Premium

    Reviewed in Spain on 2 August 2025

  • M

    Mar147crak L.

    Purchased on the 19 February 2025

    Verified purchase

    It is the second terminal that I buy with the same characteristics as the previous one. It is in perfect condition both aesthetically and battery and even performance. It's worth giving a second life to phones like this that for me are ten. Five stars for Back Marquet and five stars for the phone. I would buy again without any hesitation.

    Translated from Spanish

    Item

    iPhone 11 Pro 256GB - Oro - Libre

    Condition

    Good

    Reviewed in Spain on 9 March 2025

  • D

    Dr. björn B.

    Purchased on the 27 June 2025

    Verified purchase

    Fast delivery after just 2 days. Not in OVP but in a sturdy special box. Not an original Apple charging adapter. The replacement works perfectly. The Apple Watch 9 really excellent as ordered. Maybe even unused as no signs of use and battery 100%! I am very satisfied. I already bought 2 Watch 6 for my daughters here two years ago. No complaints so far. BackMarket is the best refurbisher for me!

    Translated from German

    Item

    Apple Watch Series 9 (2023) GPS + Cellular 45 mm - Aluminium Mitternacht - Sportarmband Schwarz

    Condition

    Excellent

    Reviewed in Germany on 13 July 2025

  • A

    Anaïs O.

    Purchased on the 30 May 2025

    Verified purchase

    This is the second time I've bought a refurbished phone from Back Market and once again I'm very satisfied. I kept my first purchase for 5 years and decided to change it for a more recent phone. I haven't found any problems with my new phone. It works very well. I received it very quickly and was kept informed from start to finish.

    Translated from French

    Item

    iPhone 15 512 Go - Noir - Débloqué

    Condition

    Excellent

    Reviewed in France on 23 June 2025

  • I

    Ivan V.

    Purchased on the 9 July 2025

    Verified purchase

    Absolutely stunning, Samsung Galaxy S23 Ultra 512Gb and 12Gb RAM, excellent condition. Doesn't look like it has been used by anyone. Appearance, exactly the same as out of a new box. No frills and a brown Backmarket box. But it's the device that's of interest, the box ends up being recycled in the blue bin. I wasn't very confident at first and was wary, but it's really reassuring to know that you'll get your money back if things don't work out. My personal experience has been excellent and I will repeat. Other users may not have been as fortunate with the condition of the product, but I will definitely repeat with other devices. After almost two weeks of intensive use, the phone is as good as new.

    Translated from Spanish

    Item

    Galaxy S23 Ultra 512GB - Gris - Libre

    Condition

    Excellent

    Reviewed in Spain on 16 July 2025

  • C

    Claudia B.

    Purchased on the 21 March 2025

    Verified purchase

    item as described, delivered in original packaging. Fast delivery in 3 days. Battery in excellent condition power cord not official but functional. Definitely won over by buying refurbished thank you back market for existing!

    Translated from French

    Item

    MacBook Air 13" (2020) - Apple M1 avec CPU 8 cœurs et GPU 7 cœurs - 8Go RAM - SSD 256Go - AZERTY - Français

    Condition

    Excellent

    Reviewed in France on 29 April 2025

  • S

    Stéphane B.

    Purchased on the 21 July 2025

    Verified purchase

    Perfect, I was reticent because when I placed the order I saw that the reconditioner was located in Poland (rated 4/5) and the packaging for the watch was very light. Surprise! Excellent appearance (perfect condition) and smooth start-up with 100% battery (state of health of the battery). Excellent value for money. I'm withdrawing one star because the charger supplied new is of very poor quality (very slow charge or non-existent I'll have to replace it) and usb A while this model is sold since 2021 with usb C.

    Translated from French

    Item

    Apple Watch Series 7 (2021) GPS 45 mm - Aluminium Vert - Bracelet sport Vert

    Condition

    Excellent

    Reviewed in France on 25 July 2025