Customer reviews

733 verified reviews in the last 24 months.

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  • E

    Enzo F.

    Purchased on the 2 February 2024

    Verified purchase

    Very happy with my purchase, iPhone 13 128go in very good condition. The battery is 91% healthy, which is excellent for a reconditioned phone! No scratches, the phone looks like new. It was delivered in a cardboard box with bubble wrap and a charging cable. I recommend this refurbisher!

    Translated from French

    Reviewed in France on 19 February 2024

    iPhone 13 128 Go - Bleu - Débloqué
  • G

    Greta S.

    Purchased on the 15 May 2024

    Verified purchase

    Very good, the delivery went very quickly, without any problems and was in official Apple refurbished packaging. The I Pad looks like a new one without any signs of use and also works great 👍 I can only recommend it. The only good thing to know is that it comes with an American power supply, but an adapter is included, so that's not a pro either

    Translated from German

    Reviewed in Germany on 2 June 2024

    iPad Air 10.9" (2020) 4. Generation 256 GB - WLAN - Sky Blau
  • A

    Ana B.

    Purchased on the 11 January 2024

    Verified purchase

    After receiving a defective first pair of airpods pro, Backmarket's warranty covered a second pair in perfect condition. Impeccable service and very good follow-up at all times. I will continue to buy refurbished products without a doubt.

    Translated from Spanish

    Reviewed in Spain on 28 January 2024

    Apple AirPods Pro 1.a generación (2019) - Estuche de carga Wireless
  • V

    Vincenzo M.

    Purchased on the 16 May 2025

    Verified purchase

    I got it for a gift and liked it. The watch arrived on time and what more can be said time will tell. Right now I recommend the purchases and give 5 stars for how they handled my purchase 👏👏👏👏

    Translated from Italian

    Reviewed in Italy on 2 June 2025

    Apple Watch Series 7 (2021) GPS 45 mm - Alluminio Mezzanotte - Cinturino Sport Nero
  • Q

    Quentin L.

    Purchased on the 27 December 2024

    Verified purchase

    Great delivery service in 6 days, even if the AirPods come from the south of Italy! Correct condition as stated, small scratches on the top of the AirPods but not bothersome. All ear sizes available and like new. And I was very surprised by the battery life, which was virtually unchanged, almost 6 hours, just like new!

    Translated from French

    Reviewed in France on 12 January 2025

    Apple AirPods Pro 2e génération (2023) - Boîtier de charge MagSafe (USB-C)
  • J

    Jérémy L.

    Purchased on the 10 August 2024

    Verified purchase

    Nothing to say! Received earlier than advertised. No nasty surprises on receipt. Clean packaging. Turning now to the AirPods Pro (2nd gen), they were there! Both in their MagSafe, in perfect condition as stipulated at the time of purchase. I tested them and they worked perfectly and the sound quality was there (listening on Spotify). I hesitated a lot with the Sony models but with my iPhone I had to get the AirPods which, according to all professional opinions and tests, are still the best Bluetooth headphones on the market, especially when paired with an iPhone. I haven't yet been able to test them on a phone call. In short, I'm happy with the reconditioning, thank you Backmarket and Lombardo Shop.

    Translated from French

    Reviewed in France on 15 August 2024

    Apple AirPods Pro 2e génération (2022) - Boîtier de charge MagSafe (Lightning)
  • M

    Myriam F.

    Purchased on the 20 September 2024

    Verified purchase

    first time I bought a refurbished laptop I'm delighted with my purchase. everything works perfectly well.

    Translated from French

    Reviewed in France on 7 October 2024

    Google Pixel 6a 128 Go - Noir - Débloqué
  • M

    Mathilde D.

    Purchased on the 28 March 2024

    Verified purchase

    This is the first time I've bought refurbished from Back Market, and I'm extremely satisfied. It's like new, no scratches, no defects.

    Translated from French

    Reviewed in France on 17 April 2024

    Apple AirPods Pro 2e génération (2022) - Boîtier de charge MagSafe (Lightning)
  • I

    Ilhan A.

    Purchased on the 10 November 2023

    Verified purchase

    AirPods Max more than complies with the description, the condition is impeccable and the packaging of the package very careful. I am never disappointed with Back Market after ordering from them many times. I 100% recommend this seller!

    Translated from French

    Reviewed in France on 15 November 2023

    Apple AirPods Max (2020) - Gris sidéral
  • I

    Ines G.

    Purchased on the 22 July 2023

    Verified purchase

    The product is in perfect condition and works great. As for the customer service I am not happy at all, as I have had a problem with another phone also purchased from BackMarket and: 1. The waiting time is too long. 2. The solution is not adequate. I feel a bit unprotected and my perception of BackMarket in terms of quality has changed. I have always been very happy with my refurbished iPhones and now, after this bad experience, I don't think I would ever buy my iPhone here again. Thank you, Ines

    Translated from Spanish

    Reviewed in Spain on 6 August 2023

    iPhone 14 256GB - Medianoche - Libre