Customer reviews

Overall rating

4,988 verified reviews

Rating details

  • Overall performance

    4.2/5

  • Appearance

    4.4/5

  • Accessories

    4.1/5

  • Battery

    4.1/5

  • Lens & Camera

    4.4/5

  • Packaging

    4.4/5

  • Shipping

    4.4/5

Reviews

  • Kenzi D.

    Verified

    Reviewed 18/08/2022, United Kingdom.

    Très content du produit ainsi que du vendeur. Un très bon service qui répond directement à toutes les questions posées et avec énormément de gentillesse. Sah foncez les yeux bandés ils sont grave carrés.

    Condition

    Fair

    Purchased

    12/08/2022

  • Daniela M.

    Verified

    Reviewed 24/11/2020, United Kingdom.

    Quality very good, some scratches but all working fine 👍🏼 Battery in perfect condition. The only problem is that it’s a Japanese iPhone and I can’t turn off the camera sound 😅 Overall very good website for refurbished iPhone, delivery super quick and all good! I recommend it

    Condition

    Fair

    Purchased

    11/11/2020

  • Ian F.

    Verified

    Reviewed 12/06/2020, United Kingdom.

    Just received the iPad 4 and it’s in great condition and works perfectly for what it will be used for. All set up quickly and apps downloaded without a problem. Delivery was fast and were kept up to date right through the delivery process. Thanks very much.

    Condition

    Fair

    Purchased

    08/06/2020

  • Angie C.

    Verified

    Reviewed 25/12/2020, United Kingdom.

    I was really concerned about buying a second hand phone on the internet. However, after seeing all the reviews, I decided to go ahead. I must say that the service was excellent and that I am very happy with my purchase. I will definitely buy again from Back Market.

    Condition

    Fair

    Purchased

    12/12/2020

  • Roger M.

    Verified

    Reviewed 29/11/2020, United Kingdom.

    Package arrived in good time, and the contents were exactly as described. Very pleased with the transaction. Have examined the product minutely and it really does look "As new". Battery life is great too.

    Condition

    Excellent

    Purchased

    17/11/2020

  • Robert W.

    Verified

    Reviewed 11/12/2020, United Kingdom.

    This was a Stallone grade phone that came in pristine condition. Delighted. The downside was delivery. It took over a week and the courier said he called at the house, but we were in and heard nothing. When he redelivered. Later in the week he clearly didn’t give a 4 X ! Shocking ineptitude and rudeness.

    Condition

    Fair

    Purchased

    26/11/2020

  • Mark D.

    Verified

    Reviewed 20/11/2020, United Kingdom.

    I have had reconditioned phones before and this one is the worst one I've had. don't get me wrong it looks good but the battery is rubbish and I don't know until I ordered it that it was coming from Italy

    Condition

    Excellent

    Purchased

    04/11/2020

  • Mark W.

    Verified

    Reviewed 01/11/2020, United Kingdom.

    Great for the money looks like a new screen, slight dents to edge frame,better reception than my old iPhone 6, battery life as good if not better.. why spend more? ( ok , I know ‘gaming’ and ‘streaming’ is some people’s priority, but I just want a ‘phone..thanks Greg. ( head of customer jubilation)

    Condition

    Fair

    Purchased

    20/10/2020

  • Valery K.

    Verified

    Reviewed 27/10/2020, United Kingdom.

    Bought it for my son, as a replacement of his old phone. So far, he seems to be happy with it. The delivery and communication were exemplary. Thank you very much for the service

    Condition

    Excellent

    Purchased

    14/10/2020

  • Sharat A.

    Verified

    Reviewed 24/02/2021, United Kingdom.

    the product itself was ok until the i-pad went into meltdown,,couldn't be fixed and no replacement was available or offered ,,,,, most annoying,,, but the service along the way was exceptional ,,,

    Condition

    Excellent

    Purchased

    11/08/2020