Customer reviews

I was apprehensive about second market smartphone purchase. The Google Pixel 7 Pro that I purchased was just like the day it left the factory. It is absolutely perfect. I am very happy with my purchase and will deal with Back Market again.

I wanted a mobile phone since June, I was browsing through all the iPhone 13 models. They were quite expensive to my taste, but I don't know how, one Monday it dropped a lot in price and I bought it. I honestly didn't expect so much quality, it feels like a new one and without spending so much. I ordered the simplest one and it arrived with 100% battery. The only downside is that the edges of the camera are a bit scratched, but you can tell it's reconditioned. Very happy to have been able to buy it and to be able to give classes. I couldn't be happier😃

I've had the device (Iphone 14) for 4 days and so far everything is perfect, it's as good as new. I bought it with correct quality as it was an offer and I am very surprised with its condition. The delivery is also on time. 10/10

My iphone was received on the delivery date and I'm very happy because my iphone 12 is spotless, there are no scratches or anything, it looks like new. So far it works well. Thank you back market

The mobile phone arrived within a few days and I am completely satisfied with the device. I was also able to sell my old device despite the broken screen and saved money as a result. For me, buying a new one is no longer an option.

My 2nd mobile phone from BackMarket.... The iPhone was in perfect condition; it even came with a new battery - although this was not ordered. The delivery was very fast! BackMarket is really highly recommended. 👌🏼

After a disappointment with another refurbished iPhone 12. I am very satisfied with backmarket's after-sales service... service, reaction, professionalism. I picked up a new iPhone 12 mini which came from Italy to Clermont-Ferrand in record time (ordered on Thursday 4pm and delivered on Monday 2pm. The phone is in exceptional condition, like new (battery at 100% capacity) even after a trial period! And for the right price! I highly recommend this very serious, responsive and professional seller. François

iPhone 12 pro 256g in very good condition. I got the iPhone a day before, mobile in perfect condition both screen and edges and cameras new, in excellent condition go, 100% battery that looks that in a reconditioned normally come to 96-90%, in my case 100%, I've been 1 week with him and is perfect both software and everything else. It is the second iPhone I buy in backmarket, 9 years ago I bought the iPhone 7 plus 128g and everything perfect and in perfect condition, so I'm super happy with backmarket very good experience always! And I always recommend back market to anyone who wants new technology, better reconditioned than new, let's take care of the planet together! Thank you very much back market for the good treatment always.

I'm really super happy with the iPhone 12. But I didn't expect anything else, I just trusted you guys! It looks like new, runs like new and has plenty of memory, 256 GB, everything is ok, I'm proud of my refurbished iPhone! Keep up the good work!

I bought the iPhone 14 plus with the esim version without realising it but that's not the problem. I have bought an esim and in Spain I have no service, I have contacted the service company and they do not solve anything and Apple tells me that it has no fix because it is limited in Spain, it only works in the United States. Otherwise the mobile is impeccable and very well but the bad thing I see and it is useless to have a mobile without service I put 1 star.