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764 verified reviews in the last 6 months.
Rebecca F.
Purchased on the 30 June 2024
I was really nervous about ordering refurbished after reading a mix of reviews but the phone is almost flawless! A couple small marks around the edge and one on the top of a camera lens (doesn’t affect pictures) but considering how much cheaper it was I’m happy with that! No scratches at all on screen or back. Batter life on 88% and also came with a screen protector. My boyfriend has used Back Market for an iPhone 13 Pro and has had the same great experience. Would use again and recommend to anyone!
Reviewed in United Kingdom on 2 July 2024
iPhone 13 Pro 128GB - Sierra Blue - UnlockedEmily B.
Purchased on the 6 April 2024
I purchased an IPhone SE (2020) in ‘Good’ condition to replace my very well used IPhone 6. I was rather nervous about ordering a refurbished second hand phone but I needn’t of worried! Ordered on a Saturday morning and it arrived the following Monday, never received such fast delivery especially over a weekend. In much better condition than I expected, only a couple of specs here and there but hardly noticeable. Packaging was excellent. Came with a charging cable, Sim eject tool (very useful) and fitted with a screen protector. A real bonus, thank you! Overall very pleased with my purchase. I highly recommend this seller 👍🏻 Many thanks!
Reviewed in United Kingdom on 1 July 2024
iPhone SE (2020) 64GB - White - UnlockedDavid M.
Purchased on the 15 March 2024
Hi - I ordered an "excellent" condition iPhone 12 128GB from Back Market. Previously I had an iPhone SE so despite being quite an old phone now the iPhone 12 was a big step up for me. I'm enjoying the significantly better camera and the larger screen. Also I'm not missing the home button. The phone was pretty much as I expected and was in very good condition. There was one noticeable scuff mark on the lower outside casing but apart from that the phone looked as new. The battery runs down a little quicker than my iPhone SE but nothing significant here. Overall I'm delighted with my purchase and will definitely be recommending Back Market to anyone in the market for a refurbished phone. I will no doubt be looking to upgrade in the next year or two and will definitely be revisiting Back Market to see what is available.
Reviewed in United Kingdom on 24 March 2024
iPhone 12 128GB - Black - UnlockedJasmine A.
Purchased on the 4 March 2024
I was a bit sceptical to purchase a refurbished phone, especially via the Internet. However, I must say it was an incredibly excellent experience. The iPhone 13 mini was delivered within two days. I paid for excellent and yes it was indeed excellent, not one scratch. And 100% battery life, I’m about to buy an iPhone 12 now from this company. Thanks a bunch!
Reviewed in United Kingdom on 7 March 2024
iPhone 13 mini 128GB - Pink - UnlockedSavina T.
Purchased on the 4 June 2024
It is the second iphone I bought from Backmarket and I am really pleased, chose the Excellent condition and they are both excellent, like new. The only thing is that I think the battery has been replaced with a new one but it doesn’t last as much as a new apple battery, it is as if it was with a battery life on around 85% life. Still, it is not a new phone and for the price you can’t expect everything to be like a new one so I am very pleased and will continue buying refurbished phones from here. Thank you for the perfect service and fast delivery!
Reviewed in United Kingdom on 1 July 2024
iPhone 12 128GB - Purple - UnlockedJack M.
Purchased on the 29 June 2024
Product was really in excellent condition. At first I thought it was brand new until I remembered that it was refurbished. And got it for much less than the real price making one of the best investments so far.
Reviewed in United Kingdom on 1 July 2024
iPhone 13 mini 128GB - Blue - UnlockedStephanie J.
Purchased on the 9 December 2023
Phone was absolutely immaculate, excellently refurbished. No scratches, not chips, everything looked brand new. Battery life is fantastic as well, and it even came with a phone case so I could protect it straight away. Very pleased!
Reviewed in United Kingdom on 1 July 2024
Galaxy S21 5G 128GB - Purple - UnlockedPaola D.
Purchased on the 20 March 2024
I recently purchased a refurbished phone for my partner. This is the second time I've bought him one, and I have to say that I could not recommend it more. The phone arrived within 24 hours and was exactly as the seller described it - in "excellent" condition. There was only one tiny scratch on the back, which my partner didn't even notice until I pointed it out. The phone is working perfectly, the battery is in good condition, and he is very happy with it. It's the perfect size that he was looking for.
Reviewed in United Kingdom on 1 July 2024
iPhone 13 mini 128GB - Starlight - UnlockedPaul G.
Purchased on the 4 April 2024
I was worried about purchasing a refurbished phone from you as I have had a bad experience from a different site. I am very pleased with this purchase as the phone looks brand new and 100% battery thank you so much will be purchasing from you again in the near future
Reviewed in United Kingdom on 1 July 2024
iPhone SE (2020) 128GB - Red - UnlockedDave B.
Purchased on the 18 March 2024
My first time purchasing a reconditioned mobile phone, I was nervous regarding the process and condition of the phone but I need not have worried as the delivery was next day and the phone in great condition. I recommend Back Market as a great place to buy a second hand phone.
Reviewed in United Kingdom on 1 July 2024
iPhone SE (2022) 64GB - Midnight - Unlocked