: customer reviews

Overall rating

369 verified reviews

Rating details

  • Overall performance

    4/5

  • Appearance

    4.2/5

  • Accessories

    4.2/5

  • Battery

    4/5

  • Lens & Camera

    4.2/5

  • Packaging

    4.3/5

  • Shipping

    4.3/5

Reviews

  • Michael G.

    Verified

    Reviewed 24/04/2020, United Kingdom.

    Quality of the phone is perfect. I would have put the maximum happy face but for not receiving a genuine apple charger with it. In the ad it said screen protector provided. I just assumed this was one of the ones that could be installed onTo the phone and left for a long period of time, not just the piece of sticky plastic for delivery. Delivery was amazing. I genuinely thought I bought the phone from a British website not realising it was a European site. Thought during this virus it would take weeks if not months to arrive. So was more than happy with only 2 days to arrive from Spain. Thanks Michael

    Condition

    Good

    Purchased

    21/04/2020

  • Hanna S.

    Verified

    Reviewed 28/06/2020, United Kingdom.

    Like a new phone, no scratches or dents. Started up ios 13 just fine, just needed to do some physical wiping since there was (Glue?) residue on the speakers. Im going to miss the headphone jack! Also, I’m not sure if Internet connectivity issues are because of the phone or because of the provider. Wifi connection and data cuts off after a while and runs again. I also needed to pick the phone from a supermarket instead of getting it delivered. Nevertheless, it’s still a good solid buy for 2020 (Esp because of the price!).

    Condition

    Excellent

    Purchased

    23/06/2020

  • Linda B.

    Verified

    Reviewed 07/05/2020, United Kingdom.

    It felt like taking a new phone out of the box. Really close inspection needed to notice any signs of use.

    Condition

    Good

    Purchased

    04/05/2020

  • Pawel M.

    Verified

    Reviewed 27/11/2020, United Kingdom.

    Phone is great. Thx a lot

    Condition

    Fair

    Purchased

    13/11/2020

  • Sara A.

    Verified

    Reviewed 02/10/2020, United Kingdom.

    Really impressed! Brilliant phone, looks brand new. Delivered in less than 24 hours. So glad I discovered backmarket!

    Condition

    Excellent

    Purchased

    23/09/2020

  • Pete M.

    Verified

    Reviewed 09/09/2020, United Kingdom.

    Good service no issues with the prod

    Condition

    Fair

    Purchased

    27/08/2020

  • Matthew L.

    Verified

    Reviewed 21/07/2020, United Kingdom.

    Excellent product and brilliant service. Thank you so much to the team!!

    Condition

    Excellent

    Purchased

    17/07/2020

  • Chris B.

    Verified

    Reviewed 18/07/2020, United Kingdom.

    Great quality phone! Can't believe how quickly it got here!

    Condition

    Excellent

    Purchased

    15/07/2020

  • Richard B.

    Verified

    Reviewed 02/07/2020, United Kingdom.

    Well made but no instructions

    Condition

    Fair

    Purchased

    30/06/2020

  • Mick G.

    Verified

    Reviewed 25/05/2020, United Kingdom.

    top notch

    Condition

    Fair

    Purchased

    20/05/2020