Customer reviews

352 verified reviews in the last 10 years.

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  • H

    Hayley D.

    Purchased on the 18 October 2020

    Verified purchase

    I love my new iPhone 7 it’s in excellent condition and arrived the next day. I even received so many extras which I never expected and the cost of the phone was really great value - thank u so much 😊 x

    Item

    iPhone 7 32GB - Gold - Unlocked

    Condition

    Excellent

    Reviewed in United Kingdom on 28 October 2020

  • J

    Julie L.

    Purchased on the 13 November 2020

    Verified purchase

    I shopped around for the best deal and ordered a ‘pristine’ iPhone XR. I am not disappointed the condition of the phone was exactly as described. My phone arrived in a plane brown box, with a brand new charger (generic), ear phones, phone case and screen protector.

    Item

    iPhone XR 64GB - Blue - Unlocked

    Condition

    Excellent

    Reviewed in United Kingdom on 28 November 2020

  • V

    Victoria P.

    Purchased on the 14 December 2020

    Verified purchase

    Love this company. 2nd order with them and both phones have been exactly as described, good price, delivery has been super quick and communications have been informative, on brand and light hearted. Would defo recommend and will be using again when need arises.

    Item

    iPhone 8 64GB - Space Gray - Unlocked

    Condition

    Excellent

    Reviewed in United Kingdom on 5 January 2021

  • D

    David A.

    Purchased on the 3 October 2020

    Verified purchase

    I found BackMarket by accident and was initially suspicious as to whether the phone they sold would be as good as they said. It certainly is. It was spotless and "as new" and even came not only with a charger and lead but also a screen protector and plastic back case. AND I'm doing my bit to help recycling. Will certainly buy there again.

    Item

    iPhone SE (2020) 64GB - Black - Unlocked

    Condition

    Excellent

    Reviewed in United Kingdom on 18 October 2020

  • K

    Katharine C.

    Purchased on the 19 August 2020

    Verified purchase

    very pleased with my phone. i was a bit confused when my phone arrived and the info said i had to use a sim card from one of the countries listed. It would have been helpful to say the regional lock did not apply. I did get email response to my query.

    Item

    Galaxy A10 32GB - Red - Unlocked

    Condition

    Excellent

    Reviewed in United Kingdom on 30 August 2020

  • C

    Charlotte L.

    Purchased on the 18 August 2020

    Verified purchase

    Quick, efficient service. Phone delivered with a case and a screen protector! As well as the usual iPhone accessories : earphones and charger. The one (quite important) thing that was left out is the tiny pin used to put the chip in. I ordered a "mint" condition phone and I can attest I received a brand new handset. Lovely service!

    Item

    iPhone SE (2020) 64GB - Black - Unlocked

    Condition

    Excellent

    Reviewed in United Kingdom on 28 August 2020

  • D

    Darren W.

    Purchased on the 8 October 2020

    Verified purchase

    Selected a ‘mint’ condition iPhone 7 and that was exactly what turned up. Very pleased and would use Back Market again.

    Item

    iPhone 7 32GB - Rose Gold - Unlocked

    Condition

    Excellent

    Reviewed in United Kingdom on 20 October 2020

  • K

    Ken S.

    Purchased on the 17 February 2021

    Verified purchase

    Excellent phone delivered in impeccable condition within 48hrs of ordering. Doesn't get much better.

    Item

    Galaxy S20 128GB - Grey - Unlocked

    Condition

    Excellent

    Reviewed in United Kingdom on 27 February 2021

  • N

    Nayari C.

    Purchased on the 3 December 2020

    Verified purchase

    Very happy with the iPhone I received, looks brand new and works seamlessly so far. I am already thinking about getting my new laptop from Back Market...

    Item

    iPhone 8 64GB - Silver - Unlocked

    Condition

    Excellent

    Reviewed in United Kingdom on 14 December 2020

  • P

    Paul J.

    Purchased on the 7 October 2020

    Verified purchase

    This iPhone arrived quickly and more than fulfilled my expectations. It is in mint condition and all the systems appear to be working well. Thank you for such good service.

    Item

    iPhone SE (2020) 64GB - Red - Unlocked

    Condition

    Excellent

    Reviewed in United Kingdom on 17 October 2020