Best2Buy's customer reviews

Reviews

  • Jordan E.

    Verified

    Reviewed 07/10/2025, United Kingdom.

    Device is very good. Battery in excellent health and all in good working order. Only reason for 4 star is there is some clear denting on the frame on the left side of the phone which should not be visible at this grade. Despite this the device is satisfactory for my needs. Cheers.

    Condition

    Excellent

    Purchased

    21/09/2025

  • Nicky M.

    Verified

    Reviewed 10/03/2025, United Kingdom.

    phone was delivered earlier than delivery date, luckily I was off to receive delivery as it was a present for family member. It was fine in the end just need earlier advise if delivery date and time change.

    Condition

    Excellent

    Purchased

    24/02/2025

  • Stuart D.

    Verified

    Reviewed 28/09/2025, United Kingdom.

    Absolutely delighted with my purchase. I will definitely order again in the not too distant future! Thanks guy!! 😁😄🤩

    Condition

    Excellent

    Purchased

    12/09/2025

  • Jo W.

    Verified

    Reviewed 17/09/2025, United Kingdom.

    This is the second thing I’ve ordered from Back Market. Whilst they are great, not all of the traders take the right care and attention. The iPad was supposed to be in Excellent condition but was significantly marked around the camera on the rear - very visible and included at least one deep chip; there were also scratches around the charging port. The battery life was less than the 80% it should have been. It was ordered as a gift for my son and was not suitable. It was very poorly packaged- in a box that was too big and flimsy and so it arrived quite squashed, the iPad was loosely wrapped in bubble wrap but this wasn’t sealed so the iPad was sliding and bouncing around in the box, and not in the bubble wrap. Unfortunately not the service I was hoping for from the trader on this occasion and have had to return it and buy something different so as to get it from a different trader.

    Condition

    Excellent

    Purchased

    12/09/2025

  • Aysha A.

    Verified

    Reviewed 01/10/2023, United Kingdom.

    Bought this phone after reading reviews. Super affordable and very good condition. I don't see any difference in new or refurbished. Delivery was quick and the purchase was smooth. Will do business again in future . I'm happy

    Condition

    Excellent

    Purchased

    18/09/2023

  • Prudence L.

    Verified

    Reviewed 24/03/2025, United Kingdom.

    I didnt know about you guys my 13 year old boy was told by his friend about it.To be honest your products are legit and owesome.They arrived so fast and customerscare respected.Thank you

    Condition

    Good

    Purchased

    08/03/2025

  • Richard T.

    Verified

    Reviewed 25/02/2025, United Kingdom.

    absolutely brilliant experience from start to finish very quick delivery highly recommend this site. I'll be telling all my friends and family and will definitely be using again. thank you 😊

    Condition

    Excellent

    Purchased

    22/02/2025

  • Marta M.

    Verified

    Reviewed 15/09/2023, United Kingdom.

    I ordered a Samsung Galaxy A14 in green, but initially received a black one. I contacted the seller and they promptly dealt with the issue, and sent the right phone, new, with a hand written note of apology. I'm very happy with the phone and how the whole issue was resolved. I'd definitely use Back Market again!

    Condition

    Excellent

    Purchased

    04/09/2023

  • Kerri-ann H.

    Verified

    Reviewed 14/01/2024, United Kingdom.

    Really pleased with this purchase. Lovely easy transaction and phone was like new - new screen etc and in a sealed box. It meant I could afford the next model up for my daughter than if I bought new. My daughter agrees and is very happy that she got to choose the green colour too! It also arrived a few days earlier than expected.

    Condition

    Excellent

    Purchased

    04/01/2024

  • Alan P.

    Verified

    Reviewed 28/12/2023, United Kingdom.

    I did not need a super specified device or to pay a lot of money for it. My purchase was low priced but as far as I can tell in perfect condition and does all that I need. Delivery was exceptionally fast and the purchase process easy.

    Condition

    Excellent

    Purchased

    30/11/2023