Hardsoft Computers's customer reviews

Overall rating

102 verified reviews

Rating details

  • Accessories

    3.5/5

  • Battery

    4.2/5

  • Lens & Camera

    4.5/5

  • Overall performance

    4.3/5

  • Appearance

    4.3/5

  • Packaging

    4.5/5

  • Shipping

    4.7/5

Reviews

  • Mariam A.

    Verified

    Reviewed 21/05/2025, United Kingdom.

    Ordered in good condition. I ordered good condtion.Battery health was 98%. Honestly there was nothing wrong. Well done backmarket. Only thing I’ll say is don’t order this colour. I hate the fingerprint marks Been a loyal customer for 5 years now 💘

    Condition

    Good

    Purchased

    03/05/2025

  • Simeon W.

    Verified

    Reviewed 13/01/2025, United Kingdom.

    My Macbook Air 13-inch came quicker than expected and is in better condition than I expected. Apart from the lack of Apple packaging, there are no identifiers that this is a refurbished device. I am over the moon. Thanks Back Market for a brilliant service.

    Condition

    Fair

    Purchased

    24/12/2024

  • Hattie O.

    Verified

    Reviewed 05/06/2025, United Kingdom.

    Really happy with this laptop! Came super quickly and it really decent condition! Listed as fair condition and there’s only a few scuffs around the edges - hardly noticeable! Also came with a keyboard. Thank you very much.

    Condition

    Fair

    Purchased

    03/06/2025

  • Ravi K.

    Verified

    Reviewed 14/03/2025, United Kingdom.

    Getting a refurbished MacBook M3 was a really great process with Back Market. I needed a laptop for my freelance business and getting a refurbished one is a great way to start to minimise your starting costs. It arrived in amazing condition. The device looked practically brand new. Well it did after I wiped it it down and gave it a clean. I got the second grade one due to availability but I was not disappointed. The Apple box it came it was a bit dinged up but not a problem. The money saved has really made a difference and would recommend the service to anyone.

    Condition

    Good

    Purchased

    11/02/2025

  • Billy P.

    Verified

    Reviewed 30/06/2025, United Kingdom.

    great customer service and delivery time beat expectation. product arrived in almost brand new condition.

    Condition

    Good

    Purchased

    13/06/2025

  • Paz P.

    Verified

    Reviewed 13/06/2025, United Kingdom.

    had a great experience with back market. delivery of laptop was before indicated day which was a bonus. excellent service and really happy with the laptop. I would use back market going forwards.

    Condition

    Fair

    Purchased

    15/05/2025

  • Dilraj S.

    Verified

    Reviewed 15/10/2024, United Kingdom.

    Wow. Upon opening the parcel I was happy with the condition outside and on the face of the screen/keyboard. It's honestly a no brainer and I would certainly recommend fellow individuals to use this site to purchase tech. You get more than what you purchase and this the third item I've bought from BackMarket and I can say I'm certainly happy!

    Condition

    Fair

    Purchased

    11/10/2024

  • Richard S.

    Verified

    Reviewed 16/03/2025, United Kingdom.

    External cosmetic condition was more in line with “Fair” than “Good” as described in the listing, and it didn’t appear to have been cleaned before dispatch. However screen is in perfect condition and the laptop does appear to be fully functional (including the battery which is known to be an issue on the Razer Blade sometimes). Was also dispatched and arrived much faster than expected so was impressed with that. Still a great price considering the going rate for the model and spec more generally, so happy overall.

    Condition

    Good

    Purchased

    05/03/2025

  • Graham D.

    Verified

    Reviewed 16/06/2025, United Kingdom.

    I bought and paid for a 15" surface laptop. what I received was a 13" so I have sent it straight back. I find it hard to believe a professional tech refurbishment company would not know the difference between 15" and 13" so I assume this was a deliberate ploy to con me.

    Condition

    Fair

    Purchased

    05/06/2025

  • Harry S.

    Verified

    Reviewed 28/05/2025, United Kingdom.

    The item came with a remote management system installed which rendered the item useless. However the condition and specifications of the laptop were correct. Just disappointing that unusable products are being sent to customers.

    Condition

    Excellent

    Purchased

    18/05/2025