GadgetReclaim Shop

Seller reviews, items and info

Approved seller with 4.5/5 Stars ratingTrusted on Back Market for 3 years

Overall rating

98 verified reviews

Rating details

  • Battery

    4.2/5

  • Shipping

    4.7/5

  • Lens & Camera

    4.5/5

  • Accessories

    4.2/5

  • Packaging

    4.5/5

  • Overall performance

    4.4/5

  • Appearance

    4.7/5

Reviews

  • Thelma C.

    Verified purchase

    Reviewed 25/06/2025, United Kingdom.

    I have wanted a Samsung Galaxy Flip for ages. I don't need the latest version of a phone so I was happy to opt the Flip phone 4. I am very pleased. The phone looks brand new, the screen is amazing. If I used my phone more I would be concerned about the length of battery charge but for me it is fine.

    Condition

    Excellent

    Purchased

    09/06/2025

  • Ian B.

    Verified purchase

    Reviewed 30/11/2025, United Kingdom.

    So far so good, working well and in good condition. Only dropped a star as not very well packed, in a padded bag and a box only around 2cm thick, fortunately arrived without any damage, but felt packaging should be more substantial.

    Condition

    Good

    Purchased

    15/11/2025

  • Lara D.

    Verified purchase

    Reviewed 22/10/2023, United Kingdom.

    I reviewed other websites as this was my first purchase of a refurbished phone. I kept coming back to BackMarket and so glad I did. Website was so easy and helpful and I like the humour too. Phone is great. I would totally recommend. Oh and I got trade in payment too. Bonus dudes!

    Condition

    Good

    Purchased

    13/10/2023

  • Steven P.

    Verified purchase

    Reviewed 08/10/2025, United Kingdom.

    Perfect , best phone for me , after running over my last 1 , I replaced like for like , at a good price and quickly .

    Condition

    Fair

    Purchased

    22/09/2025

  • Tristan T.

    Verified purchase

    Reviewed 14/12/2025, United Kingdom.

    Meh. I can't complain too much having paid £50 for this. You get what you paid for but geez, is this thing useless. Have fun staring at your blank screen for 10+ minutes while it tries to do anything. It's pretty bad at work too where my coworkers can't reach me because accepting a phone call is difficult for this device. It... works, I guess. You get what you pay for.

    Condition

    Fair

    Purchased

    02/12/2025

  • Philip G.

    Verified purchase

    Reviewed 18/03/2024, United Kingdom.

    After I lost my phone (put it on the roof of the car and forgot! Idiot!) I wasn't expecting to receive such a good quality replacement with all of the associated items. I was expecting ultimately to have to buy a new one. It was a very nice surprise as the replacement is virtually brand new, or at least you wouldn't know the difference. I would definitely recommend and again use 'Back Market' if I have a future need,

    Condition

    Good

    Purchased

    26/02/2024

  • Michael K.

    Verified purchase

    Reviewed 03/02/2025, United Kingdom.

    the phone is in good condition, fast service and grwat customer care. thank you so much. this is why i carry on using this website.

    Condition

    Fair

    Purchased

    19/01/2025

  • Ireneusz S.

    Verified purchase

    Reviewed 06/03/2024, United Kingdom.

    Not sure if I should leave definitive opinion yet. But after few weeks I'm really happy. Condition of the phone was better than I expected. And at the moment there's no hardware isuess. Will use your services in the future.

    Condition

    Good

    Purchased

    19/02/2024

  • Martin E.

    Verified purchase

    Reviewed 29/08/2023, United Kingdom.

    Excellent service. Excellent phone. I cannot tell this is refurbished. Thanks Back Market. A weight off my mind after damaging my phone.

    Condition

    Excellent

    Purchased

    09/08/2023

  • Pauline L.

    Verified purchase

    Reviewed 14/03/2026, United Kingdom.

    Great phone great price :)

    Condition

    Good

    Purchased

    23/02/2026

11 products