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26 verified reviews in the last 10 years.
Thelma C.
Purchased on the 9 June 2025
Verified purchaseI have wanted a Samsung Galaxy Flip for ages. I don't need the latest version of a phone so I was happy to opt the Flip phone 4. I am very pleased. The phone looks brand new, the screen is amazing. If I used my phone more I would be concerned about the length of battery charge but for me it is fine.
Condition
Excellent
Reviewed in United Kingdom on 25 June 2025
Lara D.
Purchased on the 13 October 2023
Verified purchaseI reviewed other websites as this was my first purchase of a refurbished phone. I kept coming back to BackMarket and so glad I did. Website was so easy and helpful and I like the humour too. Phone is great. I would totally recommend. Oh and I got trade in payment too. Bonus dudes!
Condition
Good
Reviewed in United Kingdom on 22 October 2023
Mattar M.
Purchased on the 20 April 2025
Verified purchaseI received it on its original box with no visible marks. It looks as new than refurbished.
Condition
Fair
Reviewed in United Kingdom on 6 May 2025
Philip G.
Purchased on the 26 February 2024
Verified purchaseAfter I lost my phone (put it on the roof of the car and forgot! Idiot!) I wasn't expecting to receive such a good quality replacement with all of the associated items. I was expecting ultimately to have to buy a new one. It was a very nice surprise as the replacement is virtually brand new, or at least you wouldn't know the difference. I would definitely recommend and again use 'Back Market' if I have a future need,
Condition
Good
Reviewed in United Kingdom on 18 March 2024
Ireneusz S.
Purchased on the 19 February 2024
Verified purchaseNot sure if I should leave definitive opinion yet. But after few weeks I'm really happy. Condition of the phone was better than I expected. And at the moment there's no hardware isuess. Will use your services in the future.
Condition
Good
Reviewed in United Kingdom on 6 March 2024
Michael K.
Purchased on the 19 January 2025
Verified purchasethe phone is in good condition, fast service and grwat customer care. thank you so much. this is why i carry on using this website.
Condition
Fair
Reviewed in United Kingdom on 3 February 2025
Martin E.
Purchased on the 9 August 2023
Verified purchaseExcellent service. Excellent phone. I cannot tell this is refurbished. Thanks Back Market. A weight off my mind after damaging my phone.
Condition
Excellent
Reviewed in United Kingdom on 29 August 2023
Nicholas P.
Purchased on the 27 September 2023
Verified purchaseI have an intermittent fault with the charging port. I have followed the cleaning instructions but to no avail. I can't see how to 'contact seller' Other than that I'm happy with the phone but NEED HELP
Condition
Fair
Reviewed in United Kingdom on 7 October 2023
Jaroslaw michał D.
Purchased on the 29 June 2025
Verified purchaseI recommend the store, it's great
Condition
Excellent
Reviewed in United Kingdom on 2 July 2025
Joshua A.
Purchased on the 13 March 2024
Verified purchaseMy Google pixel 6 got in flawless. First time using Back Market and i am not disappointed.
Condition
Good
Reviewed in United Kingdom on 25 March 2024