By selecting “Accept all” you allow Back Market and our partners to use cookies and to share your data for all these purposes. We and our partners use cookies and similar tools to measure our site's audience, evaluate the performance of our ads, and show you personalized content and ads.
Except for cookies that are essential for navigating our site, we use these cookies and share your data only with your consent. Learn more about cookies. You can change your mind and modify your choices at any time by going to the "Cookies and privacy settings" section at the bottom of any page. Read our Cookie policy and Data Protection Policy for more info.
28 verified reviews in the last 10 years.
Mia K.
Purchased on the 8 August 2025
Verified purchaseI received my order in impeccable condition, the lens and body looks like brand new. the mailer box was well packaged and wrapped. Absolutely satisfied . The order came quicker than expected. Highly recommended. Excellent shop !
Condition
Excellent
Reviewed in United Kingdom on 24 August 2025
John D.
Purchased on the 18 April 2025
Verified purchaseI could not believe how good the quality was. The I watch series 10 came in an original box and looks brand new. I have brought a number of phones and iPads from Back Market and the quality and service is fantastic.
Condition
Excellent
Reviewed in United Kingdom on 29 April 2025
Sarah S.
Purchased on the 16 February 2025
Verified purchaseBought a phone in 'Good' condition and in terms of scratches/dents/etc, they are nonexistent. The phone works perfectly. The phone arrived quickly, and came with a case which was a pleasant surprise. Ordering was easy and the app is easy to use. My only complaint would be that the battery life is shorter than expected, however I did purchase a phone that is already a few years old.
Condition
Good
Reviewed in United Kingdom on 4 March 2025
Paul E.
Purchased on the 5 April 2025
Verified purchaseSuperb, perfect, wonderful, as new! No need to pay new prices, save loads a money! I can't think of anything else to say! Still can't think of anything else to say, even now! I'm done! Fin, Finish, Ferme.
Condition
Good
Reviewed in United Kingdom on 20 April 2025
Stephen G.
Purchased on the 3 February 2025
Verified purchaseI couldn't believe how pristine the 'phone was when it arrived, I absolutely love it, so I say, who needs to buy new?, Go BackMarket!
Condition
Excellent
Reviewed in United Kingdom on 17 February 2025
Erbay H.
Purchased on the 6 March 2025
Verified purchasethe phone was in excellent condition.apart from that I had to send back bkoz WiFi kept disconnecting and the performance on apps weren't loading as quick as it should probably the phone itself was not checked properly or it's a problem with in it's model .that's a common issue.
Condition
Excellent
Reviewed in United Kingdom on 2 April 2025
Deborah J.
Purchased on the 20 August 2023
Verified purchaseBrilliant.. so relieved and pleased as the phone was a gift ! The Z Flip looks new ... no marks ..no scratches...no blemishes...and it works perfectly!! It came with the original box and cable and sim pin as the ad described. Arrived within the stated time for delivery. Very pleased with the whole shopping experience and as I have said so relieved as I felt like I was taking a risk with our money buying unseen renewed phone . My husband is very pleased with his gift !
Condition
Excellent
Reviewed in United Kingdom on 17 September 2023
Daniel B.
Purchased on the 16 August 2025
Verified purchaseHeadphones in lovely condition, appearance and performance.
Condition
Excellent
Reviewed in United Kingdom on 31 August 2025
Ryan H.
Purchased on the 8 November 2024
Verified purchaseGood product in great condition, came with original packaging and accessories. Delivery was disappointing, tracking didn’t work and there was no signature required for a £500 RRP item which seems negligent.
Condition
Excellent
Reviewed in United Kingdom on 4 December 2024
Najib H.
Purchased on the 10 July 2025
Verified purchaseThis is the worst ever. I paid an extra £5 for my switch to be delivered quicker and it didn’t even arrived. I spent 4 days trying to reach the team and no luck. They then went and refunded me the whole item and didn’t even send out my thing. I didn’t ask for a refund first of all. And second of all I did not ask to not send it out anymore. I only asked for a refund on the delivery as I paid extra. So in return they cancelled my whole order. Worst customer service ever!! The only reason I left 5 stars is because if I put 1 star it will not let me leave a review and it takes me to another page. Worst place ever I’m never shopping here again.
Condition
Excellent
Reviewed in United Kingdom on 14 July 2025