Customer reviews

Reviews

  • Eric D.

    Verified

    Reviewed 25/10/2023, United Kingdom.

    I ordered A Samsung Galaxy A54 5g refurbished. In "excellent condition". To me the phone looks brand new in the original packaging. I saved over £150. My only small gripe is that the sim no. In settings shows a different number which I can't change.

    Condition

    Excellent

    Purchased

    07/10/2023

  • Amy C.

    Verified

    Reviewed 25/12/2023, United Kingdom.

    Was after another phone but wasn't prepared to pay extortionate prices for a new one. I originally had a Samsung S8 and only wanted something a bit more updated so went for this S10. The price was perfectly reasonable and in my budget, it arrived promptly and in immaculate condition. You would never know that it was a refurbished one! Plus with having the 1 year warranty and the team at Back Market to assist with any issues is such a peace of mind.

    Condition

    Excellent

    Purchased

    10/12/2023

  • S J.

    Verified

    Reviewed 23/05/2024, United Kingdom.

    In regard to this order I am completely satisfied. I love the phone. The phone came quickly. It even arrived in it's original box, which was a surprise. The refurbisher did a good job here. I couldn't be happier with this purchase.

    Condition

    Excellent

    Purchased

    11/05/2024

  • Anna T.

    Verified

    Reviewed 14/04/2024, United Kingdom.

    This phone feels in great condition! It's fast, responsive, has a good battery life and great camera! I chose to buy a refurbished phone from Back Market because I got a laptop from here a few years ago and it's been great. My more tech savvy friend helped me choose this phone specifically and I am very happy with it so far.

    Condition

    Excellent

    Purchased

    29/03/2024

  • H M.

    Verified

    Reviewed 25/12/2023, United Kingdom.

    First time I have ever bought a refurbished phone and I don't think I will go back to buying new ones. I bought an excellent condition phone and that's exactly what it is, no marks,scratches or anything. Just like brand new but with the box.

    Condition

    Excellent

    Purchased

    09/12/2023

  • Matt L.

    Verified

    Reviewed 10/12/2023, United Kingdom.

    Bought this phone on the recommendation of my son who had bought a Samsung from BackMarket last year. So thought I'd give it a go. The write up said it would be in 'excellent' condition and it didn't disappoint. My new Galaxy A54 is in pristine condition... so happy with it! Add to that the delivery got it to me three days earlier than expected and I can't fault this company. Two weeks in and no problems so far.

    Condition

    Excellent

    Purchased

    24/11/2023

  • Kersty M.

    Verified

    Reviewed 03/04/2024, United Kingdom.

    This is my third item I have purchased. The iPad I received is absolutely spotless and looked new. It was a birthday for my daughter and she is also absolutely thrilled with it to. definitely will be purchasing again.

    Condition

    Excellent

    Purchased

    06/03/2024

  • Adrian T.

    Verified

    Reviewed 13/02/2024, United Kingdom.

    I had a very positive experience with back market. I chose an iPhone 12 mini in “excellent “condition and that is exactly what I received. Even the battery health was 100%. I certainly will use them again for any tech from now on.

    Condition

    Excellent

    Purchased

    06/02/2024

  • Michael J.

    Verified

    Reviewed 20/11/2023, United Kingdom.

    I was about to buy a brand new iPhone when I saw the advert for BackMarket on the tv,so glad I checked them out as I managed to find the same phone I wanted reconditioned at almost half the price,the phone arrived in absolutely pristine condition with 100% battery life so I really couldn’t be any happier,I’m so glad I gave BackMarket a try as I will NEVER buy a brand new phone again

    Condition

    Excellent

    Purchased

    06/11/2023

  • Danielle M.

    Verified

    Reviewed 13/08/2023, United Kingdom.

    I was a little worried when buying but I am so glad that I did. The iPad really is in excellent condition, it looks brand new! So far it is working brilliantly. Really happy with the speed of delivery too.

    Condition

    Excellent

    Purchased

    03/08/2023